Ch. 10 SG

You decide to purchase SAP but modify it to handle your specific business processes. This is an example of the ________ approach to ERP implementation. as-is vanilla best-of-breed custom

best-of-breed

A transaction is any business event that generates ________ worthy of being captured and stored in a database. knowledge wisdom information data

data

________ is an approach that integrates various automated factory systems. MRP TPS CRM CIM

CIM

________ is an advantage of cloud-based ERP systems. Control Recovery Cost Security

cost

ERP systems that include administrative, sales, marketing, and HR processes are referred to as _________. ERP III ERP I ERP IV ERP II

ERP II

________ are designed to correct a lack of communication among _________. ERP; FAIS FAIS; TPS ERP; TPS FAIS; ERP

ERP; FAIS

________ is the correct evolution of POM planning. MRP MRP II ERP ERP MRP MRP II MRP ARP ERP ERP ARP MRP

MRP MRP II ERP

________ is part of the ________ process and occurs when the company is trying to increase its inventory. Make-to-stock; procurement Make-to-order; procurement Make-to-order; production Make-to-stock; production

Make-to-stock; production

________ is part of the ________ process and involves sending goods that are in the warehouse to customers. Configure-to-order; procurement Sell-from-stock; fulfillment Configure-to-order; fulfillment Sell-from-stock; procurement

Sell-from-stock; fulfillment

________ is an extended ERP module. Operations management Supply chain management HR management Financial management

Supply chain management

SCM systems are ________ systems. interorganizational intraorganizational extraorganizational extraorganizational

interorganizational

A(n) ________ report summarizes the performance of critical activities. drill-down key indicator ad hoc comparative

key indicator

Organizations typically invest in cloud-based ERP systems because they are _________. less error-prone more secure less expensive more accessible

less expensive

Most organizations design TPS to process transactions as soon as they occur. This is called _________. source data processing OLAP batch processing OLTP

OLTP

Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, eastern, and western regions. This is a(n) ________ report. exception comparative drill-down routine

comparative

The ________ process originates in the warehouse department and ends in the accounting department. procurement fulfillment marketing production

procurement

The fulfillment process originates in the ________ department and ends in the ________ department. sales; accounting warehouse; accounting accounting; sales warehouse; warehouse

sales; accounting

Legacy systems were developed as _________. DSS Silos ERP Integrating systems

silos

With the ________ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options. as-is best-of-breed custom vanilla

vanilla