CH 11

Actor Ronald Reagan became president. Actor Arnold Schwarzenegger became governor. There is a political theory that contends that with the ____ powers these men have, their election to public office was virtually guaranteed. a. referent b. reward c. legitimate d. coercive e. expert

a

Christine is generous and kind with such joy that it becomes contagious to others. She is a a. leader. b. manager. c. employee. d. supervisor. e. union representative.

a

Demonstrating personal excitement or passion about something is part of ____ leadership. a. charismatic b. entrepreneurial c. symbolic d. integrative e. participative

a

In Fiedler's model, a ____ LPC score is said to reflect a ____ orientation and a ____ LPC score is said to reflect a(n) ____ orientation. a. high; relationship; low; task b. high; task; low; relationship c. low; relationship; high; task d. low; task; high; initiating-structure e. None of these.

a

In the television series Mad Men, Don Draper is responsible for the creative side of the ad agency. He tells one copy writer about a product and she submits ten ideas. Draper decides if one is good. Draper used which decision-making style? a. Consult individual b. Facilitate c. Delegate d. Participate e. Decide

a

Jayme is the team facilitator for a project. No guidelines exist for the project. Also, Jayme has had some personality clashes with some of the task force members, so leader-member relations are poor. According to Fiedler's LPC theory, what type of leadership style is appropriate in this situation? a. Task-oriented b. Relationship-oriented c. Participative d. Transformational leadership e. None of these.

a

Kamali and Maggie have to write a crisis communication plan for tainted food that has been making people sick. In Fiedler's model, this task would be described as low in a. task structure. b. leader-member relations. c. position power. d. All of these. e. None of these.

a

Karl is fond of saying 'remember, half the doctors you see graduated in the bottom of their class.' Karl is attempting to limit the ____ power of physicians. a. expert b. legitimate c. referent d. reward e. coercive

a

The Leadership Grid shows that Paul is a 1,1 leader. Which of the following is therefore true about Paul's leadership? a. Paul has little concern for people or for work performance. b. Paul is an effective leader. c. Paul has a lot of concern for people and for work performance. d. Paul has little concern for people, but a lot of concern for work performance. e. Paul has a lot of concern for people, but a little concern for work performance.

a

The behavior that is called "job-centered leader behavior" in the Michigan studies is similar to the behavior called ____ in the Ohio State studies, and ____ in the Leadership Grid. a. initiating-structure; concern for production b. consideration; concern for people c. concern for production; initiating-structure d. concern for people; consideration e. None of these.

a

A manager who tells a subordinate that he will not recommend her for promotion unless she supports his proposal in an upcoming sales meeting is using which type of political behavior? a. Creation of an obligation b. Coercion c. Initiating structure d. Persuasion e. Inducement

b

A scientist in the R&D department who is capable of making an important discovery possesses which type of power? a. Referent b. Expert c. Reward d. Coercive e. None of these.

b

After oil prices hit record highs and the oil companies made record profits, some of the oil CEOs appeared on the Today show to explain their business to consumers. This is an example of a. creation of an obligation. b. impression management. c. initiating structure. d. persuasion.

b

At the opposite ends of the single continuum used by the Michigan studies are the leader's ____ and ____. a. initiating-structure behavior; consideration behavior b. job-centered leader behavior; employee-centered leader behavior c. concern for production; concern for people d. task-oriented behavior; relationship-oriented behavior e. None of these.

b

Carolyn discusses and reasons with the Board of Directors until they agree to let her try her new strategic plan for a trial period. Carolyn is using a. creation of an obligation. b. persuasion. c. coercion. d. inducement. e. All of these.

b

David tells his people his standards, schedules work for his section, and gives his people updates on standard achievement. Based on the path-goal theory, what kind of leader behaviors is David exhibiting? a. Supportive b. Directive c. Achievement-oriented d. Participative e. Bureaucratic

b

Donald Trump is described as an average manager, but many view him as larger than life. Trump engages in a. creation of an obligation. b. impression management. c. initiating structure. d. persuasion. e. inducement.

b

If leaders are able to offer or withhold rewards, what type of power do they have? a. Coercive b. Reward c. Legitimate d. Expert e. Referent

b

In Fiedler's model, favorable situations are those that have good leader-member relations, a(n) ____ task, and ____ leader position-power. a. unstructured; weak b. structured; strong c. unstructured; weak d. structured; strong e. None of these.

b

In contrast to Fiedler's theory, path-goal theory assumes that leaders a. have little tolerance for their least-preferred coworker. b. can change their leadership style to fit the demands of a particular situation. c. should maintain a consistent leadership style to avoid confusing subordinates. d. must find a fit between their leader styles and the situation. e. should always maintain a participative leader style.

b

In the Leadership Grid, the ideal manager behavior is represented by a 9,9 "team" manager, who has high concern for both ____ and ____. a. structure; people b. people; production c. leadership; production d. finances; operations e. managers; workers

b

In the Marine Corps subordinates want tough effective training that they know will someday save their lives. Marines also want to be well taken care of by a supportive leader. Marine desires for tough training and supportive leaders supports the ____ model of leadership behavior. a. trait approach b. Ohio State studies c. Vroom-Yetton-Jago d. Fiedler e. Michigan studies

b

In the Ohio State studies, employees of supervisors who ranked ____ on initiating structure were ____ performers and expressed ____ levels of satisfaction. a. high; poor; low b. high; high; low c. low; high; low d. low; poor; high e. None of these.

b

The concept of charismatic leadership is most closely related to a. Vroom-Yetton-Jago. b. the trait approach. c. Fiedler's contingency theory. d. substitutes for leadership. e. path-goal theory.

b

Traits that matter for leadership include all of the following EXCEPT a. intelligence. b. attractiveness. c. honesty. d. integrity. e. communication ability.

b

A manager possesses more coercive power when the elements he or she controls are ____ punitive and ____ important to subordinates. a. less; less b. less; more c. more; more d. more; less e. None of these.

c

Andrea has a PhD in organizational psychology and fifteen years consulting experience. Her primary power is a. legitimate. b. technological. c. expert. d. referent. e. coercive.

c

In the television series Mad Men, Don Draper is responsible for the creative side of the ad agency. He has a unique relationship with Peggy, the copy writer. She is part of his in-group. This information would be significant with ____ a. Vroom's decision tree approach. b. the path-goal theory. c. the LMX model. d. the LPC theory. e. the Leadership Grid.

c

John Mackey, CEO of Whole Foods, has changed the way many Americans shop for groceries. He helped organic go mainstream. He is a ____ leader. a. directive b. participative c. transformational d. supportive e. task oriented

c

What is the basic assumption of situational approaches to leadership? a. Increasing worker job satisfaction through considerate leadership will get the best results. b. Initiating structure for employees so they know exactly what needs to be done will be most effective. c. The appropriate leader style will vary from one set of circumstances to another. d. Effective leaders can be identified by certain traits. e. Some factors make leader behavior unnecessary.

c

Which of the following best represents the view of political behavior in organizations that is most commonly held by individuals? a. "It is good for organizations because it makes them tougher competitors." b. "It can be good or bad for organizations, depending on the manager's intentions." c. "It's bad for organizations but necessary for managers to get ahead." d. "It's bad for the people who engage in it but has good outcomes for organizations." e. None of these.

c

Which of the following is NOT an example of an individual who is leading? a. A person identifying detailed steps b. A person delegating authority c. A friend convincing you to accept a date d. A person planning detailed evaluations e. A person establishing timetables

c

A supervisor's use of coercion also involves the a. use of distortion. b. use of extinction. c. use of positive reinforcement. d. loss of leadership. e. loss of persuasion.

d

According to Fiedler, a task is structured when it is a. routine, difficult to understand, and unambiguous. b. routine, easy to understand, and ambiguous. c. nonroutine, difficult to understand, and ambiguous. d. routine, easy to understand, and unambiguous. e. None of these.

d

All of the following are situational theories of leadership except a. the LPC model. b. the path-goal model. c. Vroom's decision tree approach. d. the Ohio State Studies. e. None of these are situational theories of leadership.

d

John dresses like his supervisor, uses the same expressions, and has also taken up tennis, his boss's favorite sport. John's supervisor has ____ power. a. legitimate b. technological c. expert d. referent e. coercive

d

What approach to identifying a leader are you using if you vote for a politician based on his or her communication skills, intelligence, appearance, and assertiveness? a. LPC b. Vroom's decision tree approach c. Path-goal theory d. Trait e. Fiedler's contingency

d

What score does Fiedler use to determine leader style? a. Leadership grid b. Task structure c. Flexibility d. Least Preferred Coworker e. Leader position coordinator

d

Which of the following best represents an objective and unbiased view of political behavior in organizations? a. "It's bad for organizations but necessary for managers to get ahead." b. "It's bad for the people who engage in it but has good outcomes for organizations." c. "It is good for organizations because it makes them tougher competitors." d. "It can be good or bad for organizations, depending on the manager's intentions." e. None of these.

d

Which of the following leadership models is a direct extension of the expectancy theory of motivation? a. Vroom's decision tree approach b. Fiedler's contingency c. Vertical-dyad linkage d. Path-goal e. Substitutes for leadership

d

According to Vroom's decision tree approach, what is the best measure of decision effectiveness? a. Concern for production and concern for people b. Availability of information and how structured the situation is c. The decision style used d. LPC score and situational favorableness e. Decision quality and subordinate acceptance of the decision

e

As more companies become multi-national corporations, the need for ____ leadership has increased. a. substitutes for b. charismatic c. transformational d. political e. cross-cultural

e

In the Marine Corps subordinates want tough, effective training that they know will someday save their lives. If you apply the Michigan studies in this case, the subordinates want a. initiating-structure. b. consideration. c. concern for production. d. concern for people. e. a job-centered leader.

e

In which of the following theories can leadership behavior be focused on relationships with people and on work performance at the same time? a. Ohio State studies b. Leadership Grid c. Michigan studies d. All of these e. Only the Ohio State studies and the Leadership Grid

e

Jessica, a middle manager, does what her boss tells her to do because her boss controls her salary and promotion opportunities. This type of influence is known as a. rational persuasion. b. positive reinforcement. c. referent power. d. directive leadership. e. reward power.

e

Leadership is a. a process. b. a property. c. using influence to shape behavior without using force. d. a set of characteristics found in people who are leaders. e. all of these.

e

Managers and leaders differ in a. how they create an agenda. b. how they achieve the agenda. c. how they execute the agenda. d. the type of outcomes they achieve. e. all of these.

e

Punishment involves the use of ____ power. a. legitimate b. reward c. referent d. expert e. coercive

e

Strategic leaders a. understand the organization. b. understand the organization's environment. c. recognize the organization's current alignment with the environment. d. work to improve the organization's current alignment with the environment. e. All of these.

e

Suzanne is organizing a 5K race for the Helene Cody Foundation. All the workers are volunteers. Suzanne has limited ____ power because volunteers have a tendency to quit if they do not like something. a. expert b. legitimate c. referent d. reward e. coercive

e

When CEOs fail in ethical leadership, which of the following are frequently involved? a. Stonewalling b. Lying c. Blaming d. Counter-suing e. All of these.

e

Which of the following is a factor that may neutralize or substitute for leadership? a. Routineness b. Availability of feedback c. Intrinsic satisfaction d. Formalization e. All of these.

e

Which of the following is a possible motive for a manager to engage in political behavior? a. To protect herself from other people b. To acquire power c. To further her own agenda d. To further goals that she feels are in the best interest of the firm e. All of these.

e

Which of the following is a situational leadership model? a. Trait approach b. Michigan studies c. Ohio State studies d. Leadership Grid e. Path-goal theory

e

Which of the following is not a possible reward for a manager to use who wants to exercise effective reward power toward his or her subordinates? a. A cash bonus b. A recommendation for promotion c. An interesting job task d. A salary increase e. The same reward for everyone

e