Ch. 7 Quiz Questions

Reasons we may refrain from expressing emotions

- social expectations - social and professional roles - protecting others - vulnerability (not too much emotion work)

"Stop bothering me!" and "I feel we should work as a team" are examples of

Counterfeit emotional language

Who was the concept of emotional intelligence first introduced by?

Daniel Goleman

Management of what we feel inside ourselves is called

Deep acting

A person who controls outwards expression of his or her feelings but does not control the inner feelings is engaging in deep acting. T or F?

False

Emotional intelligence is the ability to listen supportively when other people share their feelings. T or F?

False

Expressing feelings is always advisable. T or F?

False

Feeling rules define the emotional meaning of situations. T or F?

False

Recently scholars' tracking of adolescent girls' bullying shows that many young girls engage in social aggression toward other boys, and they do so using distinctly feminine rules for expressing aggression. T or F?

False

The cognitive labeling of emotions as instinctual responses to external stimuli. T or F?

False

When expressing emotions, it is best to be as general as possible. T or F?

False

"Use paraphrasing to show that you understand how the other person feels" is an example of what?

Good advice for listening supportively to someone who is sharing emotions

The ____ view of emotions posits this model: stimulus > physiological response > emotion

Perceptual

The _______ view of emotions is also called the appraisal theory.

Perceptual

According to the cognitive labeling view of emotions, what occurs second?

Physiological Response

What involves controlling the outward expression of emotion?

Surface acting

Edwina feels a knot in her stomach when she received a low grade on her exam. She noticed the knot and thought it constituted evidence of anxiety. This situation illustrates:​

The cognitive labeling view of emotions

According to Goleman, people who have high emotional intelligence quotients (EQ's) are more likely than people with lower EQ's to create satisfying relationships, to be comfortable with themselves,and to work effectively with others. T or F?

True

According to the cognitive labeling view of emotions, language allows us to move from experience to interpretation. T or F?

True

Before we can communicate emotions effectively, we must first identify what we feel. T or F?

True

It is common to feel multiple emotions at the same time. T or F?

True

The interactive view of emotions rests on three key concepts; framing rules, feeling rules, and emotion work. T or F?

True

We are more likely to communicate socially inappropriate feelings when we are anonymous online. T or F?

True

We respond differently to the same phenomenon depending on the meaning we attribute to it.

True

According to cognitive labeling view of emotions, what occurs first?

external event

Morgan does not want to take chemistry, because he knows he will fail the class even before taking the course. In addition, he believes that if he takes the course, he won't make any friends in the class. Morgan is suffering from which fallacy?​

fear of catastrophic expectations

"Memorial Day parades are patriotic, yet sad events," is an example of a _______ rule.

framing

According to the perceptual view of emotions, what occurs right before the response?

interpreted emotion

According to Albert Ellis, debilitating feelings are often caused by:

irrational beliefs

Most scholars think that most emotions are:

socially constructed

A common form of expressing feelings INEFFECTIVELY is:​

speaking in generalities