Ch. 8 Quiz: Project Quality Management
The _____ ultimately decides if quality is acceptable
customer
Which addresses how well a product or service performs the customer's intended use?
performance
Which process is an action taken to bring rejected items into compliance with product requirements or specifications or other stakeholder expectations?
rework
Which test is done to test each individual component (often a program) to ensure that it is as defect-free as possible?
unit
Which testing involves an independent test performed by end users prior to accepting the delivered system?
user acceptance
The design of experiments technique cannot be applied to project management issues such as cost and schedule trade-offs.
False
_____ is the ability of a product or service to perform as expected under normal conditions.
Reliability
_____ are the screens and reports the system generates
System outputs
Managing quality includes all of the quality assurance activities plus product design and process improvements.
True
Project managers are ultimately responsible for quality management on their projects.
True