Ch. 8 Quiz: Project Quality Management

The _____ ultimately decides if quality is acceptable

customer

Which addresses how well a product or service performs the customer's intended use?

performance

Which process is an action taken to bring rejected items into compliance with product requirements or specifications or other stakeholder expectations?

rework

Which test is done to test each individual component (often a program) to ensure that it is as defect-free as possible?

unit

Which testing involves an independent test performed by end users prior to accepting the delivered system?

user acceptance

The design of experiments technique cannot be applied to project management issues such as cost and schedule trade-offs.

False

_____ is the ability of a product or service to perform as expected under normal conditions.

Reliability

_____ are the screens and reports the system generates

System outputs

Managing quality includes all of the quality assurance activities plus product design and process improvements.

True

Project managers are ultimately responsible for quality management on their projects.

True