Ch3

An online or hard-copy repository for all project correspondence, inputs, outputs, deliverables, procedures, and standards that is used for performing project audits, orientation of new team members, communicating with management and customers, identifying future projects, and performing post project reviews is called: A) a project workbook. B) a schedule book. C) a project planner. D) project management software. E) an electronic calendar.

A

Determining the strengths and weaknesses of project deliverables, the processes used to create them, and the project management process is done during: A) conducting postproject reviews. B) closing down the project. C) establishing the communication plan. D) communicating the project status. E) closing the customer contract

A

Managing conflict within a project team to assure that conflict is not too high or too low best defines which of the following project manager activities? A) Conflict management B) Leadership C) Team management D) Problem solving E) Risk management

A

Pessimistic time refers to: A) the maximum period of time for an activity to be completed. B) the minimum period of time for an activity to be completed. C) the planner's "best guess" of the amount of time the activity actually will require for completion. D) the maximum period of time for an entire project to be completed. E) the average period of time for an activity to be completed.

A

Slack time is equal to: A) the difference between an activity's latest and earliest expected completion time. B) the latest expected completion time. C) the difference between the start time and realistic time for each activity. D) the sum of an activity's latest and earliest expected completion time. E) the difference between the optimistic time and pessimistic time for an activity.

A

The phase of the project management process in which activities are performed to assess the size, scope, and complexity of the project and to establish procedures to support later project activities best defines: A) project initiation. B) scope development. C) project planning. D) project assessment. E) project design.

A

What would be the estimated time for completion if time estimates for programming are as follows: optimistic = 4 weeks; pessimistic = 6 weeks; realistic = 5 weeks? A) 5 weeks B) 6 weeks C) 15 weeks D) 3 weeks E) 30 weeks

A

Which of the following is a true statement regarding project time estimates? A) Project time estimates for task completion and overall system quality are significantly influenced by the assignment of people to tasks. B) Resource estimates should not be revised based upon the skills of the actual person assigned to a particular activity. C) Staff learning can be enhanced by assigning individuals to tasks which are "over their heads." D) Project time estimates are always on target. E) Hardware and software are the most important, and expensive, part of project resource planning.

A

Which of the following occurs during project execution? A) Monitoring project progress against the Baseline Project Plan B) Conducting post project reviews C) Establishing the project initiation plan D) Establishing the project workbook E) Establishing the communication plan

A

Which of the following refers to the time in which an activity can be completed without delaying the project? A) Latest expected completion time B) Earliest expected completion time C) Delay time D) End time E) Critical time

A

A controlled process of initiating, planning, executing, and closing down a project best defines: A) systems development. B) project management. C) project development. D) systems management. E) systems development technique

B

The responsibility for keeping all team members informed of the project status best describes: A) monitoring project progress against the Baseline Project Plan. B) executing the baseline plan. C) communicating the project status. D) updating project status. E) establishing the project initiation plan

C

A critical path refers to: A) a sequence of task activities whose order and durations indirectly affect the completion date of a project. B) a sequence of task activities whose order and durations directly affect the completion date of a project. C) a sequence of task activities whose order must be performed in parallel. D) a sequence of task activities whose duration cannot last more than 40 percent of the time allotted to the project. E) none of the above

B

Arguably, the most instrumental person to the successful completion of any project is the: A) chief information officer. B) project manager. C) end user. D) staff consultant. E) department manager.

B

Automated tools available to help you manage a development project are referred to as: A) diagram generators. B) project management software. C) systems development software. D) desktop publishing software. E) utility software.

B

Ensuring that all contractual terms of the project have been met is done during: A) conducting postproject reviews. B) closing the customer contract. C) setting a baseline project plan. D) communicating the project status. E) project implementation.

B

Identifying, assessing, and managing the risks and day-to-day changes that occur during a project best defines which of the following project manager activities? A) Conflict management B) Risk and change management C) Team management D) Customer relations E) Technical problem solving

B

Optimistic time refers to: A) the maximum period of time for an activity to be completed. B) the minimum period of time for an activity to be completed. C) the planner's "best guess" of the amount of time the activity actually will require for completion. D) the maximum period of time for an entire project to be completed. E) the average period of time for an activity to be completed.

B

The amount of time that an activity can be delayed without delaying the project refers to: A) noncritical time. B) slack time. C) down time. D) delay time. E) stop time

B

The final phase of the project management process that focuses on bringing a project to an end is called: A) project evaluation. B) project closedown. C) project initiation and planning. D) project review. E) project implementation

B

Which of the following is true regarding Gantt chart construction? A) Squares are used to represent activities. B) To construct the Gantt chart, a horizontal bar is drawn for each activity that reflects its sequence and duration. C) To show precedence relationships, arrows are used to connect the nodes. D) Arrows are used to reflect the sequence of activities. E) Ellipses are used to represent activities

B

A planned undertaking of related activities to reach an objective that has a beginning and an end best defines: A) task development. B) activity plan. C) project. D) task schedule. E) project mission.

C

A scheduling technique where the order and duration of the sequence of activities directly affect the completion date of a project refers to: A) sequencing strategy. B) Gantt scheduling. C) critical path scheduling. D) activity scheduling. E) task management

C

A technique that uses optimistic, pessimistic, and realistic time to calculate the expected time for a particular task best defines: A) Gantt. B) Computer Aided Software Engineering (CASE). C) Program Evaluation Review Technique (PERT). D) flowcharting. E) Unified Modeling Language (UML)

C

An example of a project management system is: A) Word Perfect. B) Microsoft Office. C) Microsoft Project for Windows. D) Lotus 1-2-3. E) QuarkXpress.

C

Any person, group of people, piece of equipment, or material used in accomplishing an activity is referred to as a(n): A) entity. B) agent. C) resource. D) identifier. E) expense.

C

Indicating when and how written and oral reports will be provided by the team, how team members will coordinate work, what messages will be sent to announce the project to interested parties, and what kinds of information will be shared with vendors and external contractors involved with the project describes: A) determining project standards and procedures. B) developing a project scope statement. C) developing a communication plan. D) setting a baseline project plan. E) establishing the project initiation team

C

Influencing the activities of others toward the attainment of a common goal through the use of intelligence, personality, and abilities refers to which of the following project manager activities? A) Conflict management B) Management C) Leadership D) Team management E) Customer relations

C

Realistic time refers to: A) the maximum period of time for an activity to be completed. B) the minimum period of time for an activity to be completed. C) the planner's "best guess" of the amount of time the activity actually will require for completion. D) the maximum period of time for an entire project to be completed. E) the average period of time for an activity to be completed

C

Skills that include interpreting system requests and specifications, site preparation and user training, and contact point for customers best represent: A) leadership. B) management. C) customer relations. D) conflict management. E) team management.

C

Which of the following project management activities is associated with project initiation? A) Estimating resources and creating a detailed resource plan B) Describing project scope, alternatives, and feasibility C) Establishing a relationship with the customer D) Identifying and assessing risks E) Closing down the project

C

Which of the following slack times indicates that an activity is on the critical path? A) 1 B) 10 C) 0 D) 2 E) 5

C

Which of the following states correctly the formality and use of a project workbook? A) In terms of formality, the project workbook would be rated low to medium. In terms of use, the project workbook would be used to inform and serve as a permanent record. B) In terms of formality, the project workbook would be rated high. In terms of use, the project workbook would be used to resolve issues. C) In terms of formality, the project workbook would be rated high. In terms of use, the project workbook would be used to inform and serve as a permanent record. D) In terms of formality, the project workbook would be rated low. In terms of use, the project workbook would be used to resolve issues. E) In terms of formality, the project workbook would be rated medium to high. In terms of use, the project workbook would be used to resolve issues

C

Which of the following states correctly the formality and use of hallway discussions? A) In terms of formality, hallway discussions would be rated medium. In terms of use, hallway discussions would be used to inform. B) In terms of formality, hallway discussions would be rated high. In terms of use, hallway discussions would be used to inform. C) In terms of formality, hallway discussions would be rated low. In terms of use, hallway discussions would be used to inform and resolve issues. D) In terms of formality, hallway discussions would be rated high. In terms of use, hallway discussions would serve as a permanent record. E) In terms of formality, hallway discussions would be rated medium to high. In terms of use, hallway discussions would be used to resolve issues

C

An individual with a diverse set of skills-management, leadership, technical, conflict management, and customer relationship-who is responsible for initiating, planning, executing, and closing down a project best defines: A) chief information officer. B) consultant. C) project scheduler. D) project manager. E) end user.

D

Developing an understanding of the content and complexity of the project is the purpose of: A) developing a project charter activity of the project planning phase. B) setting a Baseline Project Plan activity of the project planning phase. C) determining project standards and procedures activity of the project planning phase. D) describing the project scope, alternatives, and feasibility activity of the project planning phase. E) closing down the project activity of the project planning phase

D

During which of the following project planning activities do you use the information regarding tasks and resource availability to assign time estimates to each activity in the work breakdown structure? A) Dividing the project into manageable tasks B) Describing project scope, alternatives, and feasibility C) Setting a baseline project plan D) Developing a preliminary schedule E) Developing a project scope statement

D

Skills that include defining and sequencing activities, communicating expectations, assigning resources to activities, and monitoring outcomes best represent: A) customer relations. B) leadership. C) team management. D) management. E) technical problem solving.

D

The process of dividing the project into manageable tasks and logically ordering them to ensure a smooth evolution between tasks defines: A) task division. B) work breakdown structure. C) work structuring. D) project division. E) critical path scheduling

D

The third phase of the project management process in which the plans created in the prior phases are put into action is: A) project planning. B) project development. C) project initiation. D) project execution. E) project close down

D

What would be the estimated time for completion if the time estimates for report design are as follows: optimistic = 3 weeks; pessimistic = 9 weeks; realistic = 6 weeks? A) 3 weeks B) 5 weeks C) 36 weeks D) 6 weeks E) 18 weeks

D

Which of the following is NOT a project planning activity? A) Setting a Baseline Project Plan B) Identifying and assessing risk C) Determining project standards and procedures D) Establishing management procedures E) Developing a project charter

D

Which of the following is NOT a task characteristic? A) A task should have well-accepted predecessor and successor steps. B) A task should have a single and identifiable deliverable. C) A task should have a known method or technique. D) A task should be completed by only one person. E) A task is measurable so that percent completed can be determined

D

Which of the following is NOT a true statement regarding Network diagrams? A) All activities with a slack time equal to zero are on the critical path. B) Nodes not on the critical path can be delayed (for some amount of time) without delaying the final completion of the project. C) The latest expected completion time refers to the time in which an activity can be completed without delaying the project. D) To construct a Network diagram, a horizontal bar is drawn for each activity that reflects its sequence and duration. E) The critical path of a Network diagram is represented by the sequence of connected activities that produce the longest overall time period

D

Defining the necessary activities required to organize the initiation team while they are working to define the scope of the project is the focus of which of the following activities? A) Establishing the project initiation team B) Establishing management procedures C) Establishing the project management environment and project workbook D) Dividing the project into manageable tasks E) Establishing the project initiation plan

E

What would be the estimated time for completion if time estimates for installation are as follows: optimistic = 1 week; pessimistic = 1 week; realistic = 1 week? A) 5 weeks B) 12 weeks C) 6 weeks D) 3 weeks E) 1 week

E

Which of the following is NOT a project management phase? A) Closing down the project B) Planning the project C) Executing the project D) Initiating a project E) Implementing the project

E

Which of the following is NOT a true statement regarding project planning? A) Project planning often requires that you make numerous assumptions about resource availability and potential problems. B) Project planning is the second phase of the project management process. C) Project planning focuses on defining clear, discrete activities and the work needed to complete each activity within a single project. D) The repetitive nature of the project management process requires that plans be constantly monitored throughout the project and periodically updated. E) Monitoring project progress against the baseline project plan is the first project planning activity

E