Chapter 1 Lesson 1: Learning to Communicate

If you're communication an action and information message, specify what your receiver must _________ and ________

Do and Know

Which of the following is an example of external noise

Dog Barking

T or F: The more you know about your receiver, the better your chances for unsuccessful communication

False

T or F: Whenever you have choice between a simple words and a long word that has the same meaning. Use the long word

False

When improving your communication, which step requires that you plan before you speak or write

Focus your message

__________ happens when sound waves bounce off your eardrums and cause them to vibrate, sending messages to your brain

Hearing

T or F:Internal noise is one of the human factors in the communication cycle you have no way to eliminate

True

What type of message is the following "Can you help me study tomorrow?"

Action and information

Which is a key characteristic you should know about your receiver

Age

Which of the following is an example of a communication cue that a teacher may see during his lecture

All of the above

_______ the receiver if you've communicated clearly

Ask

Which of the following should you do when asking for feedback

Ask your listener to repeat what you said

How can you ensure positive feedback from your recievers

Be clear and specific

Which of the following is an effective action and information message

Can you give me a ride home at 430 today

If your coach uses a hand signal you a message during the game, which step of the communication process is she using?

Channeling

Understanding audience demographics in necessary for good ____________________

Communication

______________ is the creation and sending of information, thoughts, and feelings from one person to another

Communication

Which step of communication process are you using when you read a text message

Decoding

What type of message is the following "I lost my homework today"

Information only

Which method of eliminating noise focuses on ensuring your receiver understands what he or she is supposed to do and know

Know the purpose of your message

When improving your communication, which step asks you to listen carefully to what your receiver says

Listen actively

__________ is the active, voluntary effect to receive, understand, and respond to a message

Listening

When improving tour communication. which step requires that your think about your message from the receiver's point of view instead of your own

Magnify the listener's attention

When improving your communication, which step focuses on the message being precise and concrete

Penetrate barriers

All communication takes at least two people: a _____________ and a ______________

Sender and Receiver

All communications require a ____________ and a ______________

Sender and a receiver

Why do employers value workers who can communicate well

They save the organization time and money

Which of the following can help you break through the noise

Think in the terms of your receiver

T or F: Feedback can indicate understanding or misunderstanding

True

T or F: Your ability to communicate---to write, speak, and listen---affects your ability to inform and influence those around you

True

Which of the following can your use to focus your message

Understand who your audience is

Which method of eliminating noise encourages you to use words that draw pictures in your receiver's mind

Use concrete words

Which method of eliminating noise focuses on using short words

Use simple words

Which of the following is an internal noise

Worrying