Chapter 1 Lesson 1: Learning to Communicate
If you're communication an action and information message, specify what your receiver must _________ and ________
Do and Know
Which of the following is an example of external noise
Dog Barking
T or F: The more you know about your receiver, the better your chances for unsuccessful communication
False
T or F: Whenever you have choice between a simple words and a long word that has the same meaning. Use the long word
False
When improving your communication, which step requires that you plan before you speak or write
Focus your message
__________ happens when sound waves bounce off your eardrums and cause them to vibrate, sending messages to your brain
Hearing
T or F:Internal noise is one of the human factors in the communication cycle you have no way to eliminate
True
What type of message is the following "Can you help me study tomorrow?"
Action and information
Which is a key characteristic you should know about your receiver
Age
Which of the following is an example of a communication cue that a teacher may see during his lecture
All of the above
_______ the receiver if you've communicated clearly
Ask
Which of the following should you do when asking for feedback
Ask your listener to repeat what you said
How can you ensure positive feedback from your recievers
Be clear and specific
Which of the following is an effective action and information message
Can you give me a ride home at 430 today
If your coach uses a hand signal you a message during the game, which step of the communication process is she using?
Channeling
Understanding audience demographics in necessary for good ____________________
Communication
______________ is the creation and sending of information, thoughts, and feelings from one person to another
Communication
Which step of communication process are you using when you read a text message
Decoding
What type of message is the following "I lost my homework today"
Information only
Which method of eliminating noise focuses on ensuring your receiver understands what he or she is supposed to do and know
Know the purpose of your message
When improving your communication, which step asks you to listen carefully to what your receiver says
Listen actively
__________ is the active, voluntary effect to receive, understand, and respond to a message
Listening
When improving tour communication. which step requires that your think about your message from the receiver's point of view instead of your own
Magnify the listener's attention
When improving your communication, which step focuses on the message being precise and concrete
Penetrate barriers
All communication takes at least two people: a _____________ and a ______________
Sender and Receiver
All communications require a ____________ and a ______________
Sender and a receiver
Why do employers value workers who can communicate well
They save the organization time and money
Which of the following can help you break through the noise
Think in the terms of your receiver
T or F: Feedback can indicate understanding or misunderstanding
True
T or F: Your ability to communicate---to write, speak, and listen---affects your ability to inform and influence those around you
True
Which of the following can your use to focus your message
Understand who your audience is
Which method of eliminating noise encourages you to use words that draw pictures in your receiver's mind
Use concrete words
Which method of eliminating noise focuses on using short words
Use simple words
Which of the following is an internal noise
Worrying