Chapter 1 Quiz DSCI 320

What is a standardized set of activities that accomplishes a specific task? * Business strategy Business outcome Business process Knowledge process

Business process

What is information? * Raw facts that describe the characteristics of an event or object. Data converted into a meaningful and useful context. Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making. Skills, experience, and expertise, coupled with information and intelligence that creates a person's intellectual resources.

Data converted into a meaningful and useful context.

Order date, amount sold, and customer number are all forms of knowledge.

FALSE

Which four elements form the foundation of a business process? Output, Process, Feedback, and Accounting Process, Output, Operations, and Accounting Input, Process, Output, and Feedback Input, Output, Sales, and Feedback

Input, Process, Output, and Feedback

What is the support value activity that provides purchasing services for the organization? * Procurement Operations resource management Human resource management Firm infrastructure

Procurement

Which of the below represents a company in a supply chain? * Customer and competitor Supplier and competitor Knowledge worker and supplier Supplier and customer.

Supplier and customer.

A variable is a business intelligence characteristic that stands for a value that is expected to change over time.

TRUE

Business intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision-making.

TRUE

Choosing not to fire an employee who is underperforming knowing that person just had a traumatic life experience is a form of knowledge.

TRUE

Uber created a first-mover advantage by developing its customer self-service software, which allows people to request and pay for a ride online.

TRUE