Chapter 12 Smartbook

The ___ stage of group development is characterized by polite conversation, the gathering of superficial information about fellow members, and low trust.

Forming

In which stage of group formation should leaders focus on task behaviors in order to improve productivity?

Performing

In an organizational context, which of the following is a difference between team and group?

Team members usually have a stronger sense of identification among themselves than group members do.

Subgroups of individuals who often share the same goals, values, and expectations are referred to as

Cliques

A ____ refers to two or more persons who are interacting with one another in such a manner that each person influences and is influenced by each other person.

Group

A leader clearly emerges and patterns of behavior and cohesiveness are developed in the ______ stage of group development.

Norming

All of the following are true of groups except which?

People are limited to one group at a time.

If Jim artificially changes his behavior because he is aware that his behavior is being studied, a phenomenon known as _____ occurs.

the Hawthorne effect

In the context of an organization, identify the true statements about social facilitation.

It typically occurs when the presence of others increases individual accountability for work. It was first documented in classic experiments at the Hawthorne plant of the Western Electric Company.

In the context of an organization, which of the following refers to any time people increase their level of work due to the presence of others?

Social facilitation

In an organizational context, identify the statements that show the differences between teams and groups.

Team members often have more differentiated and specialized roles than do group members. Task interdependence typically is greater with teams than with groups.

In an organizational context, which of the following is a difference between teams and groups?

Team members usually have a stronger sense of identification among themselves than group members do.

Most people in an organization have multiple roles stemming from the various groups with which they are associated.

True

In the context of an organization, the inefficiencies created by more and more people working together as a group are referred to as _____.

process loss

Which of the following is not a stage in the development of groups?

Avoiding

In an organizational context, a task where a group's output simply involves the combination of individual outputs is known as a(n) ____ ______

Additive task

Defining the problem, suggesting activities, and assigning tasks is part of the task role referred to as _____.

Initiating

Which of the following is not true of leaders with a large span of control?

They display more consideration to followers.

In an organizational context, the phenomenon of reduced effort by people in a group when they are not individually accountable for their work is known as _____.

social loafing

In an organizational context, experiments across different sorts of tasks have tended to demonstrate greater effort when every individual's work is monitored than when many individuals' outputs are anonymously pooled into a collective product.

True