chapter 13
a situation when members of a group publicly agree on a course of action even though there is an underlying consensus agreement that an alternative course is prefferred
abilene paradox
a style exhibiting low assertiveness & high cooperation
accommodating style
the tasks are completed & the team or group disbands
adjourning
disrupt the group, draw attention to individual rather than group functioning, & detract from positive interactions
antigroup
involve interacting with members in other units of the organization or even outside the organization
boundary spanning
a style displaying both high assertiveness & high cooperation
collaborating style
a permanent formal team that does some specific task
committee
a management style involving a stance of high assertiveness with low cooperation
competing style
a style that reflects a moderate concern for both your goals & the other person's goals
compromising style
group members meet for the first time, become acquainted, & become familiar with the group's tasks
forming
help the group to engage in constructive interpersonal relationships & help derive satisfaction from group participation
group maintenance
a condition in which poor decision making occurs because the desire to maintain group cohesiveness precludes the critical evaluation of alternative courses of action
groupthink
the stage where conflicts are largely resolved & harmony ensues
norming
members have reached a level of maturity that facilitates total tsk development
performing
a special type of project team that is formed to devise, design, & implement a new product
product development team
similar to task forces, but responsible for running their operations & are totally in control of a specific work project
project temam
team formed to recommend changes that will positively affect the quality of the organization's products
quality- assurance team
a team formed to conduct basic & applied research to discover new approaches that will add to the company's profitability
research & development team
team of employees who are responsible for a process or segment of a job that delivers a good or service to a customer, either internal or external
self-directed work team
the stage where conflict occurs as team members assert their roles, jockey for leadership positions, & make known their feelings & thoughts about the tasks
storming
team of temporary employees responsible for bringing about a particular change
task force
behaviors oriented toward generating information & resolving problems
task specialist
a small number of people with complementary skills who are committed to a common purpose, set performance goals, and approach which they hold themselves mutually accountable
team
consists of higher-level executives of the organization whose responsibilities include setting strategic goals for the firm
top management team
team consisting of people from different locations that communicate on projects through technology such as e-mail, videoconferencing, faxing, & other forms of digital communication
virtual team
