Chapter 14 Review Questions Troubleshooting Windows Startup Problems

? What are the three stages of the Windows 7/Vista startup process?

Before the Windows 7 flag appears After the flag and before logon After logon

? Is the BootMgr file stored in the boot partition or the system partition?

system partition

? Which registry hive is loaded first during Windows startup?

system registry hive C:\Windows\System32\Config\System

? What command in Windows RE can you use to rebuild the BCD file?

Bootrec/rebuildBCD

? During Windows 7 startup, how can you know when the Windows kernel has loaded successfully?

When you see the Windows flag

? What is the name of the windows 7 boot loader program? Where is the program located?

WindowsBootLoader(winload.exe)C:\Windows\System32

? What can you assume about the Windows 7 startup when you see the Windows 7 flag on-screen?

You can assume the Power on Self Test has found no problems.

? Which log in Event Viewer only tracks errors and warnings?

Administrative Events log

? A blue screen error halts the system while it is booting, and the booting starts over in an endless loop of restarts. How can you solve this problem using the Advanced Boot Options screen?

By booting the system in safe mode, going to My Computer Properties and selecting the advanced tab and changing the Startup and Recovery settings

? Where is the Windows Boot Loader program located?

C:\Windows\System32 folder

? Where does Windows store device driver files?

C:\Windows\System32\Driver

? At what point in Windows startup are the settings that are called the Last Known Good Configuration saved?

Each time the user successfully logs onto the system.

? Which key do you press to launch the Advanced Boot Options window during Windows startup

F8

? Where is the partition table on a hard drive found?

MBR master boot record

? What is the name of the Windows 7 kernel program?

Ntoskrnl.exe C:\Windows\System32 folder

? What test does startup BIOS perform when you first turn on a computer to verify it can communicate with essential hardware devices?

POST (power-on self test)

? What is the name of the program that manages Windows logon?

Session Manager

? When is the Windows startup process completed?

The Windows startup is officially completed when the Windows desktop appears and the wait circle disappears.

? If you are having a problem with a driver, which of the following is the least invasive solution: update the driver or use System Restore?

Update the driver

? What method can you use to test memory on a Windows XP system by using the Windows 7 Memory Diagnostics Tool without having to install Windows 7 on the system?

You can use the Windows setup DVD by booting from the disk, select Repair Your Computer, and select Windows Memory Diagnostic Tool, choose which Windows OS to repair

? What is the name of the log file and its location that were created when you enabled boot logging from the Advanced Boot Options startup menu?

bootlog.txt C:\Windows\Ntbtlog.txt

? Blue screen errors happen when which type of processes encounter an error?

device drivers / processes running in kernel mode

? What command in Windows RE gives you the opportunity to manage partitions and volumes installed on the system?

diskpart

? Where is the master boot record (MBR) located?

first sector of the hard drive

? What information is contained in the C:\Windows\System32\LogFiles\SRT\SRTTrail.txt file?

log file for Startup Repair