Chapter 2 KC - Clardy - MGMT 3341

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The time it takes to fill a position is an example of a ______.

metric

A company is successful at recruiting engineers by handing out flyers during community events near a university which is highly rated for its engineering program. The company's competitor effectively reaches the same audience by hanging banners at a similar event. This is an example of ________.

substitutability

Organic growth takes place when an organization ________.

expands from within by opening new factories or stores

Hiring people who are efficient, trainable, and willing to follow standardized procedures would support a(n) ________ competitive advantage.

operational excellence

Hiring people who are trainable and willing to follow standardized procedures would support a ________ competitive advantage.

operational excellence

Which of the following is compromised when retaining workers?

a regular infusion of new ideas and perspectives

_____________ best allows an employer to create a consistent and strong image as an employer.

Centralized staffing

Which of the following is true about external hiring?

It can enhance organizational diversity.

Axis Auto tries to keep its operational spending as low as possible so that it can pass it savings on to customers in the form of lower prices. This is known as a ________ strategy.

cost-leadership

Hiring people who are active learners with good emotional resilience under pressure would support a ________ competitive advantage.

customer intimacy

company that lets each of its business units staff in whatever way they choose and house their own staffing function, is an example of ________.

decentralized staffing

When a firm pursues a differentiation strategy, it is attempting to ________.

develop products that have unique characteristics

A software company has a high turnover rate. What staffing strategy would be most appropriate?

filling vacancies quickly with people who are able to perform with minimal job training

When viewing applicants and employees as investors, the goal is to ________.

give applicants and employees a return on their personal contributions in the organization

When a firm has a superior level of cooperation and innovation among its research team that allows it to design a new product two days faster than its competitors it has created a ________.

human process advantage

When the employees of an organization cooperate well together and achieve very high performance as a result of how they work together this is an example of a ___________.

human process advantage

Ed Waters is a former CEO who was responsible for the dramatic turnaround of a food company. When Ed retired, Phil, the CEO of a travel agency, invited him to be a business consultant for the travel company, hoping that Ed's unusual strategies could work the same magic twice. Phil created a new designation and position in the company especially for Ed. This is an example of ________.

idiosyncratic staffing

With which of the following competitive advantages is cost less of a barrier in attracting top talent for companies?

product innovation

To hire technical skills a company expects to need in six months, it would engage in ________.

talent-oriented staffing

A staffing strategy of hiring people likely to be promoted over time would be compromised without a quality ___________.

training and development system

According to the resource-based view of the firm, in order to create value, staffing practices must ________.

enhance the differentiation of the firm's products

Jen is the Human Resources manager for Bailey's, a large department store. A competitor, ShopWell, is scheduled to open nearby in a few months and Jen is afraid that some of her staff may quit and join ShopWell. To prevent this, Jen introduces a performance incentive program that will reward Bailey's highest-performing employees at the end of the year. This is an example of ________.

proactive staffing

Hiring people who are entrepreneurial, creative, and have a high tolerance for ambiguity would support a ________ competitive advantage.

product leadership

In which case would staffing be the best investment?

when there is a lot of performance variability in a job

Organizations relying on a cost-leadership strategy would have what type of talent philosophy?

keeping salaries as low as possible to control costs


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