Chapter 3

A significant part of critical thinking is?

Analyzing

If a medical assistant is not self-confident, this may lead to the patient feeling?

Apprehensive

Maintaining professional boundaries involves?

Being friendly but not excessively affectionate

Which of the following is considered a soft skill?

Communicating with a patient

Once you have considered what the problem is and what effects it will have, what should you do next?

Determine multiple solutions

The primary reason an employee is hired is usually associated with?

Hard Skills

An example of enabling or codependency would be?

Offering cookies to an obessed patient

Your coworker likes to talk about her kids and husband, usually right after lunch. What should you do?

Realize that the time you speak with your coworker is preventing you from completing your goals, so politely explain this to your coworker

Adhering to the dress code and good personal hygiene demonstrates?

Respect

An indication that a person lacks integrity would be exhibited by?

Taking money from the cash drawer