Chapter 3
A significant part of critical thinking is?
Analyzing
If a medical assistant is not self-confident, this may lead to the patient feeling?
Apprehensive
Maintaining professional boundaries involves?
Being friendly but not excessively affectionate
Which of the following is considered a soft skill?
Communicating with a patient
Once you have considered what the problem is and what effects it will have, what should you do next?
Determine multiple solutions
The primary reason an employee is hired is usually associated with?
Hard Skills
An example of enabling or codependency would be?
Offering cookies to an obessed patient
Your coworker likes to talk about her kids and husband, usually right after lunch. What should you do?
Realize that the time you speak with your coworker is preventing you from completing your goals, so politely explain this to your coworker
Adhering to the dress code and good personal hygiene demonstrates?
Respect
An indication that a person lacks integrity would be exhibited by?
Taking money from the cash drawer