Chapter 4 Fund. Business
Consumerism is a widely accepted social movement. Which of the following can be considered a consumer's right?
Expressing legitimate complaints easily
In the context of monitoring ethics and social responsibility, when firms monitor themselves, the process is referred to as ____.
a social audit
In the context of business ethics, _____ refers to a decision that involves a conflict of values.
an ethical dilemna
In the context of business ethics, _____ involves clear misconduct, unlike an ethical dilemma that involves a conflict of values
an ethical lapse
In the context of the frameworks developed by experts for reaching ethical decisions, which of the following is one of the key principles of most decision guides?
are the alternative solutions legal?
One of the ways by which companies can show their responsibility toward the environment is by reducing their
carbon footprint
The nonprofit, nonpartisan Character Counts organization has worked with various group of educators and community leaders to establish a set of:
core ethical values that transcend political, religious, class, and ethnic divisions
In the context of globalization, one of the most challenging issues faced by companies and individuals that are involved in international business is
corruption
In the context of the legal and ethical dimensions of business conduct, it is illegal and unethical to:
engage in sexual harassment
An ethical dilemma involves clear misconduct at the workplace
false
One core responsibility of business is to deliver consumer value by providing quality products at fair prices. _____ are critical components of this equation.
honesty and communication
Promoting high-calorie/low-nutrient foods with inadequate information about the risks is a(n) _____ practice
legal but unethical
In the United States, people come from such diverse backgrounds that establishing broad agreement on specific ethical standards can be daunting. In this situation, a given country's _____ provides a solid starting point for examining ethical standards
legal system
Ethics refer to:
sets of beliefs about right and wrong
In the context of social responsibility, _____ include employees and investors who have a personal interest in the performance and actions of an organization.
stakeholders
Which of the following statements is true of codes of conduct?
they work best with monitoring
Globalization has made ethics and social responsibility complicated for workers at every level
true
Research from the Ethics Resource Center suggests that _____ has more influence than any other variable on the ethical conduct of individual employees.
organizational culture
The number-one goal of any business is to contribute to society
false
In the context of social responsibility, which of the following is a way of contributing to nonprofits?
cause related marketing
The most socially responsible companies establish _____ for their vendors, setting clear policies for human rights, wages, safety, and environmental impact.
codes of conduct
In the context of the legal and ethical dimensions of business conduct, it is illegal but ethical to:
collaborate with other medical clinics to guarantee low prices in low-income counties.
______ is a widely accepted social movement that supports a buyer's right to be informed, to be safe, to choose, and to be heard.
consumerism
Codes of conduct work best when people are given the freedom to choose whether they wish to follow them or not
false
In the context of business behavior, producing products that you know will break before their time is illegal and unethical.
false
In the context of the legal and ethical dimensions of business conduct, practicing collusion with competitors is legal but unethical
false
Socially responsible firms support consumer choice by
following the laws that prevent anticompetitive behavior such as monopolies
In the context of codes of ethics, the purpose of a written code is to:
give employees the information they need to make ethical decisions across a range of situations.
In the context of the legal and ethical dimensions of business conduct, embezzling money is
illegal and unethical
In the context of the legal and ethical dimensions of business conduct, rewarding integrity is an example of
legal and ethical
Companies that step in with on-site day care programs for employees facing challenges such as caring for elderly parents are fulfilling their:
social responsibility
The obligation of a business to contribute to society is referred to as _____.
social responsibility
In the context of consumerism, smart businesses view customer complaints as an opportunity to create better products and stronger relationships
true
In the context of ethical behavior, encouraging fraudulent accounting is illegal and unethical.
true
The personal needs, the culture, and the family of an individual influence his or her ethical choices
true