Chapter 4 - The Role of Culture

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Cultural Cluster

Comprises countries that share many cultural similarities

Individualism

Cultural belief that the person comes first

Hofstede's Five Dimensions: _________ (5) Orientation

Social, Power, Uncertainty, Goal, Time

Greenfield Investment

A brand-new investment

Social Mobility

Ability of individuals to move from one stratum of society to another

Two extremes of Goal Orientation:

Aggressive Goal Behavior, Passive Goal Behavior

Collectivism

Belief that the group comes first

Power Orientation

Beliefs that people in a culture hold about the appropriateness of power and authority differences in hierarchies (such as business organizations)

Social Stratification

Categorization of people within a society based on birth, occupation, educational achievements, etc.

Cultural Convergence

Companies bring cultural values to countries in which they operate (think MTV and CNN)

Culture

Distinguishing values, beliefs, customs, etc. that distinguish one society from another

Uncertainty Orientation

Feeling people have regarding uncertain and ambiguous situations

____ and _____ Context Cultures

High, Low

Protestant Ethic stresses:

Individual hard work, frugality, and achievement as means of glorifying God

Two extremes of Social Orientation:

Individualism, Collectivism

High context cultures focus more on ____________ _________, low context cultures focus on the _______ ______ ___ __ _________

Interpersonal relations, Specific terms of a transaction

Cross-Cultural Literacy

Knowledge about other cultures

Two extremes of Time Orientation:

Long-Term Outlook, Short-Term Outlook

Goal Orientation

Manner in which people are motivated to work toward different kinds of goals

Power Tolerance

Much less significance attached to a person's position in the hierarchy

Backtranslation

One person translates a document, then a second person translates it back

Uncertainty Acceptance

People are stimulated by change and thrive on new opportunities

Uncertainty Avoidance

People dislike ambiguity and will avoid it whenever possible

Power Respect

People in a culture tend to accept the power and authority of their superiors simply on the basis of the superior's position in the hierarchy

Aggressive Goal Behavior

People place a high premium on material possessions, money, and assertiveness

Social Orientation

Person's beliefs about the relative importance of the individual and the groups to which that person belongs

Passive Goal Behavior

Place a higher value on social relationships, quality of life, and concern for others

Two extremes of Power Orientation:

Power Respect, Power Tolerance

Lingua Franca

Predominant common language

Acculturation

Process by which people not only understand a foreign culture but also modify and adapt their behavior to make it compatible with that culture

Time Orientation

The extent to which members of a culture adopt a long-term versus short-term outlook on work, life, and other aspects of society

Two extremes of Uncertainty Orientation:

Uncertainty Acceptance, Uncertainty Avoidance

Self-Reference Criterion

Unconscious use of one's own culture to help assess new surroundings

Elements of Culture (5):

Values and Attitudes, Social Structures, Language, Communication, Religion

Social Mobility tends to be higher in ______ __________ _________

less stratified societies


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