Chapter 5 & 7

_____ culture involves values and norms that prescribe a wide range of behavior for organizational members, while _____ culture reflects the integrity of decisions made and is a function of many factors, including corporate policies, top management's leadership on ethical issues, the influence of coworkers, and the opportunity for unethical behavior.

Corporate; ethical

All of the following are true with regard to organizational factors except

Ethical choices in organizations are most often made individually.

Which statement best describes the relationship between those who believe in external control (externals) and those who believe in internal control (internals)?

Externals believe in going with the flow, while internals believe that they control events in their lives by their own effort and skill.

________is an aspect of the influence significant others can exercise over our ethical decision making process.

Obedience to authority

_________ may exist when one person perceives that her or his goals or objectives are similar to another's.

Referent power

Which of the following is not an individual factor that affects business ethics?

Significant Others

If a salesperson offers a bribe in order to secure a sale and is not punished, or is rewarded with praise and a bonus, the salesperson will most likely:

continue to offer bribes to secure sales.

An organization that delegates decision-making authority as far down the chain of command as possible and has relatively few form rules is:

decentralized.

The ______________states that economic and social equalities should be arranged to provide the most benefit to the least advantaged members of society.

difference principle

The idea that people learn ethical or unethical behavior while interacting with others who are part of their role-sets or other intimate personal groups is called:

differential association

The Sarbanes-Oxley Act

has institutionalized internal whistle-blowing.

Codes, rules and compliance are essential in organizations. However, an organization built on_____________is more likely to develop a high integrity corporate culture.

informal relationships

Leilani is a very popular executive who inspires her employees to follow a common vision, facilitates change, and creates a strongly positive climate, all while stressing performance. Leilani has helped to create a(n) _____ culture.

integrative

Maria's Computer Company recognizes that its employees are more than just interchangeable parts and has a high concern for both its employees and performance. Maria's Computer Company is clearly demonstrating what type of culture?

integrative

People who believe in external ______________, go with the flow because they feel the events in their lives are uncontrollable.

locus of control

The establishment of an ethics committee within an organization

might raise ethical concerns or resolve ethical dilemmas.

Centralized organizations tend to be ________ ethical in their practices when compared with decentralized organizations.

more

Opportunity

results from motivational "carrots and sticks" superiors use to influence employee behavior.

As business people move into middle management and beyond, higher-order needs tend to become more important. According to the text, higher-order needs include:

social connections, esteem, and recognition needs.

When Tesla makes a new car, it brings together the functional expertise of employees from marketing, finance, production, and innovation. This is best referred to as creating a(n)

team