Chapter 6 Marketing
Socially responsible target marketing would classify which of the following as an especially vulnerable target market for harmful or controversial products? A.Females B.Baby Boomers C.Wealthy consumers D.Children E.Single households
Children
The website leftyslefthand.com markets products to left-handed consumers only. Which targeting strategy does this represent? A.Micromarketing B.Concentrated marketing C.Differentiated marketing D.Segmented marketing E.Undifferentiated marketing
Concentrated marketing
Which type of market segmentation has long been used in clothing, cosmetics, toiletries, and magazines? A.Income B.Gender C.Occasion D.Benefits sought E.Usage rate
Gender
________ segmentation calls for dividing the market into different nations, regions, states, counties, cities, or even neighborhoods. A.Behavioral B.Geographic C.Lifestyle D.Demographic E.Income
Geographic
Byron Tied 2 Bowties groups its customers by regions in the United States, such as Midwest, Northeast, and Southwest. For each region, Byron Tied 2 Bowties creates a different set of advertisements and promotions. On which of the following segmentation variables does the firm divide its market? A.Personality B.Demographics C.Geography D.Benefits sought E.Behavior
Geography
A company can differentiate itself from competitors using symbols such as McDonald's golden arches, Twitter's bird, and the Nike swoosh. Which type of differentiation is this? A.Image differentiation B.Channel differentiation C.Product differentiation D.People differentiation E.Services differentiation
Image differentiation
________ involves dividing a market into smaller segments of buyers with distinct needs or behaviors that might require separate marketing strategies. A.Market targeting B.Market segmenting C.Differentiation D.Mass marketing E.Positioning
Market segmenting
Which of the following would make a segment less attractive to enter? A.New entrants finding it easy to enter the segment B.Suppliers with weak bargaining power C.Very few substitute products D.A lack of aggressive competitors E.Buyers with weak bargaining powe
New entrants finding it easy to enter the segment
__________ show consumer perceptions of their brands versus those of competing products on important buying dimensions. A.Psychographic maps B.Perceptual positioning maps C.Competitive maps D.Target segment maps E.Competitively positioned maps
Perceptual positioning maps
______ consists of arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers. A.Mass marketing B.Market targeting C.Positioning D.Market segmentation E.Differentiation
Positioning
At one time, Miller Beer was known as the "champagne of bottled beer." It was targeted at an elite class of customers. Later, to increase sales, Miller was repositioned to attract members of the working, middle-class. What is this segmentation method called? A.Behavioral B.Benefit C.Psychographic D.User status E.Usage rate
Psychographic
Which of the following is a variable used to segment consumer buyers that is not used to segment business buyers? A.Psychographics B.Situational factors C.Operating characteristics D.Purchasing approaches E.Personal characteristics
Psychographics
Your local pizzeria promises "Delivery in 30 minutes or less or the pizza is free." What point of differentiation is this? A.People differentiation B.Services differentiation C.Product differentiation D.Channel differentiation E.Image differentiation
Services differentiation
Kidcomp, an American computer-manufacturing firm, targets children below the age of ten by providing free games and applications. The firm's marketing approach is reflective of ________ segmentation. A.income B.geographic C.occasion D.age and life cycle E.gender
age and life cycle
Marketers must be careful to guard against stereotypes when using ________. A.benefits segmentation B.income segmentation C.demographic segmentation D.psychographic segmentation E.age and life cycle segmentation
age and life cycle segmentation
H2Coast, an automobile manufacturer, produces fuel-efficient hybrid vehicles that are targeted toward middle-income consumer groups. H2Coast most likely segments the consumer market based on ________ variables. A.demographic B.behavioral C.geographic D.universal E.psychographic
demographic
Heeltoe, a boutique that caters to the footwear needs of women, manufactures two different lines of footwear based on the purchasing power of its customers. One product line caters to the needs of affluent, middle-aged women, and the other line targets younger professionals and homemakers. Heeltoe most likely segments the consumer market based on ________ variables. A.universal B.geographic C.behavioral D.demographic E.psychographic
demographic
Grocers in neighborhoods with a large Hispanic population typically carry more brands that Hispanic consumers prefer than grocers in other neighborhoods. This is an example of ________. A.individual marketing B.local marketing C.undifferentiated marketing D.concentrated marketing E.differentiated marketing
local marketing
Toyota allows Scion buyers to customize their cars to meet their exact needs and preferences. This is an example of ____________. A.differentiated marketing B.segmented marketing C.micromarketing D.undifferentiated marketing E.concentrated marketing
micromarketing
Firms that manufacture seasonal products target their consumers primarily through ________ segmentation. A.demographic B.psychographic C.age and life cycle D.income E.occasion
occasion
If competitors cannot easily copy the benefit a company chooses to promote, that benefit is said to be _________. A.superior B.profitable C.distinctive D.affordable E.preemptive
preemptive
Dividing buyers into groups based on social class, lifestyle, or personality characteristics is called ________ segmentation. A.geographic B.psychographic C.user status D.age and life cycle E.behavioral
psychographic
The marketing manager at Arbor's Delicatessen targets customers who are working to lose weight but who still want to dine out. The restaurant chain offers a wide variety of low-fat, low-calorie meals that appeal to dieters. Arbors' approach is best referred to as ________ segmentation. A.user status B.benefit C.geographic D.age and life cycle E.psychographic
psychographic
If a segment is large enough or profitable enough to serve, it is ________. A.actionable B.substantial C.accessible D.differentiable E.measurable
substantial
Many marketers think that companies should aggressively promote only one benefit to the target market. The benefit promoted is known as a(n) ________. A.unique difference proposition B.unique benefit proposition C.unique product proposition D.unique position proposition E.unique selling proposition
unique selling proposition