Chapter 7 "Leadership"

Informant power

Control over information.

Ecological Power

Control over the physical environment, technology, or organization of work.

What can help the fire officer make decisions on an emergency scene

Creating a standard method to handle situations

Personal power

Defined by the effectiveness of the person

What should the fire officer do in regards to delegating routine actvites

Delegate them. Allow the lowest member of the fire company the opportunity to make the decesion.

What two situations do you expect autocratic leadership to be used

High risk emergency scenes or when the fire officer needs immediate corrective behavior of a subordinate

Extinction

Ignoring bad behavior

When must reinforcement occur

Immediately after following an action .

Followership

Important character trait that will serve the officer well in the future. Fire Officer must follow Chief Officers and not be selective in orders he or she follows.

Example of legitimate power

Incident commander reassigns ventiation sector

Motivation factors

Internally determined motivators, such as recognition,achievement, responsibility, and advancement

Why such a large loss of volunteers during years 3-6 of service

Twenty something age, starting life, and building careers.

What should the company officer wear to express to firefighters that that the officer is participating in a formal task

Wear class A

Third step in decision making process

Weighing the outcomes: Is the best possible outcome worth the best possible risk?

When should the Democratic leadership style be used

When planning a project or daily work plan for the fire company

When is Laissez-Faire most effective

When working with experienced firefighters that are handling routine duties.

A Fire Station is

local government facility

Initial report must have the following

1. Company designator 2. Brief description of incident situation 3. Brief description of action being taken 4. Deceleration of strategy 5. Any obvious safety concerns 6. Assumption and location of command 7. Request or release resources as required

3 considerations with expectancy theory

1. Employees belief that his or her efforts will achieve the goals 2.If the employee meets the goal they will be rewarded 3. The employees desire for the reward or the value the reward brings to the employee.

Obligations of company officer in mayday

1. Maintain radio discipline 2. Maintain company integrity

Two general rules for non-emergency activates

1. Never compromise the ability to the fire company to respond to emergencies 2. NEVER COMPROMISE PUBLIC TRUST

What are the 5 principles of motivation

1. Recognize differences of individuals 2. Use goals 3. Ensure goals are perceived and attainable 4. Individualize rewards 5. Check to ensure system equality

4 phases of volunteer participation

1. large loss of applicants during training 2. Small loss during probation 3. Moderate to high loss of membership during years 3-6 4. Re-commitment during years 15-18

What two values must the firefighter demonstrate

1. responding to emergencies 2.preserving public trust

Democratic

A consultative approach takes advantage of all the ingenuity of the group in determining how to meet and objective or task.

Although in a complex emergency the leadership style may be democratic, what leadership style will be used to execute the plan developed

Autocratic

Reinforcement theory

Behavior is a function of it's consequences

Motivation-Hygiene Theory

Breaks motivation into two parts. First Hygiene factors and Second Motivation factors

First step in the decision making process

Clear your mind: Find and concentrate on the issue

What leadership style can be used for low risk emergency scenes

Democratic- Especially for highly technical companies.

What power is the Target behaviors based on opportunists or constraints

Ecological power

Equity Theory

Employees evaluate outcomes they receive for their inputs and compare them with the outcome of others input. Example is the difference in rank pay scale

5th step in the decision making process

Evaluate decision: Did the deceision have a the desired outcome.

Hygiene factors

External to the individual, such as pay and work conditions

What must the fire officer do when using the goal setting theory

Find what goals are needed to improve the organization and develop clear specific and challenging but attainable goals.

Laissez-Faire

Free-Reign- Decision making is shifted to the firefighters

Studies of Social Power in 1959

French and Raven- The result of "target persons" responses from the "agent" making the request

Positive reinforcement

Giving a reward for good behavior

Autocratic

Iron hand leadership style- Is used when the leader must maintain control

What does the first arriving officer provide

Leadership and direction

Second step in decision making

List options: Develop a long list of options

Fourth step in the decision making process

Make a choice: Accept responsibility for the decesion and always have a plan B.

Do hygiene factors motivate

NO

Goal Setting Theory

Natural competitiveness of people. Key motivation is the fire officer sets specific goals that will increase performance.

What two event require autocratic action

Order to evacuate or Firefighter mayday

Expectancy Theory

People act in a manner that they believe will lead to an outcome they value.

How does and effective leader overcome resistance

Persuasiveness and motivation

What is a special consideration when dealing with volunteer members

Political balance

What does not make a leader

Power

Punishment

Punishing bad behavior

Advantage of assigning firefighters tasks at the scene

Reduces unnecessary effort

Advantages for preassigning tasks

Relieves the fire officer of having to make some decisions at the incident scene.

What is the first step of leadership when arriving on scene

Remain calm and provide a complete description of the problem.

Negative reinforcement

Removing an undesirable behavior for good behavior

After every incident what should the fire officer do with company

Review the incident

What types of power are found in Positional

Reward, Coercive, and Legitimate

Reward Power

Target person complies to receive a reward

Expert Power

Target person complies with due to a belief that the agent has a special knowledge

A fire station is a formal organization meaning

That it is to perform as a place of business 24 hours a day

Most sources agree about "what" when talking about leadership styles

That the leader changes style based on the situation

Publication about power in 1532

The Prince

Power

The capacity of one party to influence another party

What is critical training for the fire officer

The decision making process

What is true of hygeine factors that relates to employee motivation

The employee must be satisfied with external conditions or they will not be motivated

What limits a leaders effectiveness

The extent that others will follow and willingness to accept leadership

What sets the tone for the incident

The initial report

Positional power

The power that is defined based on your role within an organization

Referent Power

The target complies do to admiration with the agent and seeks approval

What types of power are found in personal power

referent and expert

coercive power

target complies with the agent to avoid punishment

Legitimate Power

target person believes that the agent has the right to make the request.

How is leadership defined

the process by which a person influences others to understand or agree about what needs to be done.