Chapter 7 Quiz: Individual and Group Decision Making

Why should you encourage Dionne to use groups to make decisions? Because groups use groupthink Because they seek decisions that are good enough Because they have a greater pool of knowledge Because groups cuts down on the variety of ideas

Because they have a greater pool of knowledge

A local university is facing some tough decisions, so they are using the decision tree, which contains individuals, websites, and organizations that specialize in handling sensitive and difficult decisions. True or False

False

A logic manager is someone trained about matters of ethics in the workplace. True or False

False

Being aware of your decision-making style does not really help you determine your strengths and weaknesses as a decision maker, but it can help you understand when a decision needs to be made. True or False

False

To reduce the escalation of commitment, Shannon, the CEO, allows herself to be very influenced by the way a problem with her team is presented to her. True or False

False

Which of the following is not true about group decision making? they take longer to make decisions the larger the group, the lower quality decision an added benefit is groupthink they're more confident about their choices than individuals

an added benefit of group decision making is groupthink

To help with hiring decisions during peak seasons and holidays, Touching Cards uses time-series forecasts, like sales from last Valentine's Day and Christmas, to predict future sales based on patterns of historical data. They are making use of _____. a seasonal trend a trend decision diagnosis analytics

analytics

Stores of data that are so vast that conventional database management systems cannot handle them, and very sophisticated analysis software and supercomputing-level hardware are required, are known as ____. cyberage databases big data mega IT super data

big data

A _____ is a graph of decisions and their possible consequences. decision structure corporate hierarchy resolution graph decision tree

decision tree

______ is the process of analyzing the underlying causes. digging analytics undermining diagnosis

diagnosis

Cynthia, the human resources manager, has significant experience handling ethical issues in the workplace. Over the years she has received extensive training in matters of workplace ethics. Due to Cynthia's legal background, the management of her company rely on Cynthia to assist them with legal issues, especially with ethical dilemmas. The ideal role for Cynthia within the organization is... oversight specialist whistle-blower ombudsman officer ethics officer

ethics officer

Kellyanne hired Joshua from Southwest University. He was an amazing employee and exceeded all her expectations. The next year, she received an application for a job opening from another graduate from Southwest University. She was very excited to hire another outstanding candidate. Kellyanne has... confirmation bias availability bias representation bias anchoring and adjustment bias

representation bias

Evidence-based management includes treating your organization as a finished prototype. True or False

False

During a management workshop, Gerald, the HR manager, spoke about making decisions related to firing an employee. He said, "I have several rules of thumb that I use to make a decision. First, I ask if it's legal and then if it's ethical." He then laid out several other steps he uses in the decision-making process related to firing. Gerald's "rules of thumb" are also known as heuristics. True or False

True

Dynamic Apps is an organization specializing in highly specialized technology software, but it found that its original business idea is not working. Rather than failing as a company, it chose a new direction and rewrote its business plan. Dynamic Apps is an example of how managers need to think and act as if their organization is an unfinished, changeable prototype that won't be ruined by dangerous new ideas. True or False

True

Evidence-based management includes making decisions based on what actually works versus what ought to work. True or False

True

Research shows that most managers have characteristics that fall into tow or three decision-making styles, and that decision-making styles vary across occupations, job level, and countries. True or False

True

When encouraging others to brainstorm, you should go for quantity over quality. True or False

True

Omar, who works as a waiter in a top restaurant in Manhattan, likes the fast pace of his work and the fact that things are always changing there. Omar can be said to... have a large need for structure have a low tolerance for ambiguity have a high task orientation have a high tolerance for ambiguity

have a high tolerance for ambiguity

Kenneth, the plant manager, was talking with another manager about Brendan, the lead engineer in the corporate R&D department. Kenneth remarked, "Brendan is so bright, and he is an expert in designing products. But like so many experts, he can't imagine what it's like to be as ignorant as the rest of us. I think at times, he cannot see things from an outsider's perspective." Brendan is suffering from... the curse of knowledge the tunnel vision effect an analytics perspective

the curse of knowledge