Chapter 7 self study
The definition of ___ ___ states: skills that involve the ability to picture the organization as a whole and the relationship among its various parts
Conceptual skills
____ is creating a vision for the organization and guiding, training, coaching, and motivating others to work effectively to achieve organization's goals and objectives.
leading
strategic planning is done by ___
level management
The process used to accomplish organizational goals through planning, organizing, leading, and controlling organizational resources is..
management
the level of management including GMs, division managers, and brank and plant managers who are responsible for tactical planning and controlling
middle management
the definition of ____ states: specific, short-term statements detailing how to achieve the organization's goals
objectives
the ____ plan is the department manager's tool for setting daily and weekly standards and schedules to meet the company's tactical objectives
operational
SWOT analysis is a ____ tool used to analyze an organization's strengths, weaknesses, opportunities, and threats
planning
____ is a management function that included anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives
planning
a management function that includes anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives
planning
The process of solving the everyday problems that occur. it is less formal than decision making and usually calls for quicker action
problem solving
the ___ function of management designs the structures and systems in which everyone works together to achieve the organization's goals and objectives
organizing
Skills that involve the ability to picture the organization as a whole and the relationship among its various parts.
conceptual skills
measuring results against corporate objectives, monitoring performance relative to standards, rewarding outstanding performance, and taking corrective action, are tasks associated with the ____ function of management
controlling
____ ____ states: choosing among two or more alternatives
decision making
_____ customers include dealers, who buy products to sell to others, and ultimate customers, who buy products for their own personal use.
external
the definition of ____ states: the broad, long-term accomplishments an organization wishes to attain
goals
the part of the management function of organizing that included hiring, motivating, and retaining the best people is staffing
staffing
____ ____ states: the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals
strategic planning
The definition of ____ ____ states: managers who are directly responsible for supervising workers and evaluating their daily performance
supervisory management
managers who are directly responsible for supervising workers and evaluating their daily performance
supervisory management
a detailed, short term plan about what is to be done, who is to do it, and how to do it, is a ___ plan
tactical
the definition of ___ ____ states: highest level of management, consisting of the president and other key company executives who develop strategic plans
top management