Chapter 7 self study

The definition of ___ ___ states: skills that involve the ability to picture the organization as a whole and the relationship among its various parts

Conceptual skills

____ is creating a vision for the organization and guiding, training, coaching, and motivating others to work effectively to achieve organization's goals and objectives.

leading

strategic planning is done by ___

level management

The process used to accomplish organizational goals through planning, organizing, leading, and controlling organizational resources is..

management

the level of management including GMs, division managers, and brank and plant managers who are responsible for tactical planning and controlling

middle management

the definition of ____ states: specific, short-term statements detailing how to achieve the organization's goals

objectives

the ____ plan is the department manager's tool for setting daily and weekly standards and schedules to meet the company's tactical objectives

operational

SWOT analysis is a ____ tool used to analyze an organization's strengths, weaknesses, opportunities, and threats

planning

____ is a management function that included anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives

planning

a management function that includes anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives

planning

The process of solving the everyday problems that occur. it is less formal than decision making and usually calls for quicker action

problem solving

the ___ function of management designs the structures and systems in which everyone works together to achieve the organization's goals and objectives

organizing

Skills that involve the ability to picture the organization as a whole and the relationship among its various parts.

conceptual skills

measuring results against corporate objectives, monitoring performance relative to standards, rewarding outstanding performance, and taking corrective action, are tasks associated with the ____ function of management

controlling

____ ____ states: choosing among two or more alternatives

decision making

_____ customers include dealers, who buy products to sell to others, and ultimate customers, who buy products for their own personal use.

external

the definition of ____ states: the broad, long-term accomplishments an organization wishes to attain

goals

the part of the management function of organizing that included hiring, motivating, and retaining the best people is staffing

staffing

____ ____ states: the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals

strategic planning

The definition of ____ ____ states: managers who are directly responsible for supervising workers and evaluating their daily performance

supervisory management

managers who are directly responsible for supervising workers and evaluating their daily performance

supervisory management

a detailed, short term plan about what is to be done, who is to do it, and how to do it, is a ___ plan

tactical

the definition of ___ ____ states: highest level of management, consisting of the president and other key company executives who develop strategic plans

top management