Chapter 7
Optimists
often attribute successes to "personal, permanent, and pervasive causes, and negative events to external, temporary, and situation-specific ones."24
PERMA
positive emotions, engagement, relationships, meaning, and achievement
buffering effect
positive practices and resources reduce the impact of negative events and stressors.
positive psychological capital (PsyCap)
possess considerable hope, efficacy, resilience, and optimism (HERO).
Restorative justice
reflects "a shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders.
organizational climate
reflects employees' beliefs about what they see going on at work and what is happening to them
employee engagement
reflects the extent to which you are physically, cognitively, and emotionally engaged in an activity, task, or project.
Virtuousness
represents "what individuals and organizations aspire to be when they are at their very best.
positive outcomes are generated through three processes:
the amplifying effect, the buffering effect, and the positivity effect.
resilient
the capacity to consistently bounce back from adversity and to sustain yourself when confronted with challenges
well-being
was the combined impact of five elements-positive emotions, engagement, relationships, meaning, and achievement (PERMA),
broaden-and-build theory
which proposes positive emotions broaden our atten- tion and make us more open to experience.
willpower
you need to have a goal and the determination to achieve it
amplifying effect
positive practices from one individual result in additional positive practices by others, which spur positivity in others, which generate other positive outcomes.
psychological capital and signature strengths
two flexible and very important positive individual differences
buffer
means to reduce or counteract the effects of a negative force.
self-inspiration
our mind's way of motivating us to move forward even if the future is uncertain.
achievement
pertains to the extent to which you have a self-directed "achieving life."
Optimism
Making a positive attribution about succeeding now and in the future.?
positivity effect
"is the attraction of all living systems toward positive energy and away from negative energy, or toward that which is life giving and away from that which is life depleting.
Hope
Persevering toward goals and, when necessary, redirecting paths in order to succeed.
Minimize Incivility
Poor treatment, for example bullying and rude behavlor, has dramatic negative effects on outcomes in the Organizing Framework and often leads to uncivil behavior by the victims. Organizations need to select employees based on civility and take swift and appropriate action when inclvility occurs.
Waypower
You also need to see one or more paths to achieve your goal, even when faced with adversity
Positive experiences
activate a supportive orientation and lead us to be more responsive to positive information.
Negative experiences
activate a survival orientation and lead us to be more responsive to negative information.
Signature strengths
and meaning. "are positive human traits that influence thoughts, feelings, and behaviors and provide a sense of fulfillment
Optimists
are both realistic and flexible.
True optimists
are flexible and willing to revise their views as situations change
Virtuous leaders
are more focused on the greater good than on self-interest.
Resilient people
are open to new experiences, flexible to changing demands, and emotionally stable when confronted with adversity
Provide decision- making discretion
Allowing employees to make decisions gives them a sense of control and greater opportunities for learning.
willpower and waypower
The two components of hope
Resilience
When hampered by problems and adversity, sustaining and bouncing back and even beyond to attain success.
Provide feedback
Feedback can be motivational and instructional.
Environmentalj social, and governance (ESG)
Financial instruments with a green and responsible focus are referred to as
Efficacy
Having the confidence to take on challenging tasks and put in the effort necessary to succeed.
ruminating
If you dwell on past or current challenges, you are likely
Share Information
Information helps employees see the Impact of their work and how It fits into the big picture, like the vision and goals of the organization.
Flow
Is the state of being completely involved in an activity for its own stake
Prosocial behaviors
are positive acts performed without the expectation of anything in return.
Key drivers of engagement
are relationships, and positivity is an excellent way to cultivate productive relationships, so you are well served to learn how to use positivity.
Intentions
are the end point or goal you want to achieve. They drive your behavior.
Organizational practices
are the procedures, policies, practices, routines, and rules that organizations use to get things done.
positive deviance
as "successful performance that dramatically exceeds the norm in a positive direction.
values
as abstract ideals that guide our thinking and behavior across all situations,
Positive emotions
broaden your perspective as to how to overcome challenges in life.
Organizational climate
consists of employees' shared perceptions of organizational policies, practices, procedures, and routines.
Organizational climate
describes the way you and your cohorts evaluate the school you attend or the workplace you share.
Positive OB
focuses on positive human characteristics that be measured, developed, and effectively managed for performance improvement.
HERO
hope, efficacy, resilience, and optimism
The Organizing Framework for Understanding and Applying OB
illustrates how person factors such as mindfulness, psychological capital, and signature strengths form the basis for positive functioning at work.
upward spirals of positivity
in which your positive behaviors, feelings, and attitudes generate the same in others in a continually reinforcing process.
Mindfulness
is "the awareness that emerges through paying attention on purpose, in the present moment, and nonjudgmentally to the unfolding of experience moment by moment."
forgiveness
is "the capacity to foster collective abandonment of justified resentment, bitterness, and blame, and, instead, it is the adoption of positive, forward-looking approaches in response to harm or damage."
efficacy
is a component of your core self-evaluations (CSES) and represents your confidence in your ability to achieve.
Engagement
is a key driver of performance at all levels-you, your team, and your organization.
behavior
is a product of our emotions, thoughts, beliefs, and experiences,
PsyCap
is a resource you invest in or develop with the expectation of future returns or benefits.
Temperance
is a shared beliefin showing restraint and control when faced with temptation and provocation.
Compassion
is a shared value that drives people to help others who are suffering.
Flourishing
is at the core of positive organizational behavior.
Hope
is believing the future will be better than the present and you have some power to make it happen."1
Social support
is the amount of perceived helpfulness we derive from social relationships.
Meaningfulness
is the sense of "belonging to and serving something that you believe is bigger than the self.
The goal of practicing mindfulness
is to help you become more calm-and-collected in all circumstances.
resilient
is your built-in shield and recovery characteristic.
Exceptionally positive
means above and beyond expectations, more than making the grade.