Chapter 7

Optimists

often attribute successes to "personal, permanent, and pervasive causes, and negative events to external, temporary, and situation-specific ones."24

PERMA

positive emotions, engagement, relationships, meaning, and achievement

buffering effect

positive practices and resources reduce the impact of negative events and stressors.

positive psychological capital (PsyCap)

possess considerable hope, efficacy, resilience, and optimism (HERO).

Restorative justice

reflects "a shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders.

organizational climate

reflects employees' beliefs about what they see going on at work and what is happening to them

employee engagement

reflects the extent to which you are physically, cognitively, and emotionally engaged in an activity, task, or project.

Virtuousness

represents "what individuals and organizations aspire to be when they are at their very best.

positive outcomes are generated through three processes:

the amplifying effect, the buffering effect, and the positivity effect.

resilient

the capacity to consistently bounce back from adversity and to sustain yourself when confronted with challenges

well-being

was the combined impact of five elements-positive emotions, engagement, relationships, meaning, and achievement (PERMA),

broaden-and-build theory

which proposes positive emotions broaden our atten- tion and make us more open to experience.

willpower

you need to have a goal and the determination to achieve it

amplifying effect

positive practices from one individual result in additional positive practices by others, which spur positivity in others, which generate other positive outcomes.

psychological capital and signature strengths

two flexible and very important positive individual differences

buffer

means to reduce or counteract the effects of a negative force.

self-inspiration

our mind's way of motivating us to move forward even if the future is uncertain.

achievement

pertains to the extent to which you have a self-directed "achieving life."

Optimism

Making a positive attribution about succeeding now and in the future.?

positivity effect

"is the attraction of all living systems toward positive energy and away from negative energy, or toward that which is life giving and away from that which is life depleting.

Hope

Persevering toward goals and, when necessary, redirecting paths in order to succeed.

Minimize Incivility

Poor treatment, for example bullying and rude behavlor, has dramatic negative effects on outcomes in the Organizing Framework and often leads to uncivil behavior by the victims. Organizations need to select employees based on civility and take swift and appropriate action when inclvility occurs.

Waypower

You also need to see one or more paths to achieve your goal, even when faced with adversity

Positive experiences

activate a supportive orientation and lead us to be more responsive to positive information.

Negative experiences

activate a survival orientation and lead us to be more responsive to negative information.

Signature strengths

and meaning. "are positive human traits that influence thoughts, feelings, and behaviors and provide a sense of fulfillment

Optimists

are both realistic and flexible.

True optimists

are flexible and willing to revise their views as situations change

Virtuous leaders

are more focused on the greater good than on self-interest.

Resilient people

are open to new experiences, flexible to changing demands, and emotionally stable when confronted with adversity

Provide decision- making discretion

Allowing employees to make decisions gives them a sense of control and greater opportunities for learning.

willpower and waypower

The two components of hope

Resilience

When hampered by problems and adversity, sustaining and bouncing back and even beyond to attain success.

Provide feedback

Feedback can be motivational and instructional.

Environmentalj social, and governance (ESG)

Financial instruments with a green and responsible focus are referred to as

Efficacy

Having the confidence to take on challenging tasks and put in the effort necessary to succeed.

ruminating

If you dwell on past or current challenges, you are likely

Share Information

Information helps employees see the Impact of their work and how It fits into the big picture, like the vision and goals of the organization.

Flow

Is the state of being completely involved in an activity for its own stake

Prosocial behaviors

are positive acts performed without the expectation of anything in return.

Key drivers of engagement

are relationships, and positivity is an excellent way to cultivate productive relationships, so you are well served to learn how to use positivity.

Intentions

are the end point or goal you want to achieve. They drive your behavior.

Organizational practices

are the procedures, policies, practices, routines, and rules that organizations use to get things done.

positive deviance

as "successful performance that dramatically exceeds the norm in a positive direction.

values

as abstract ideals that guide our thinking and behavior across all situations,

Positive emotions

broaden your perspective as to how to overcome challenges in life.

Organizational climate

consists of employees' shared perceptions of organizational policies, practices, procedures, and routines.

Organizational climate

describes the way you and your cohorts evaluate the school you attend or the workplace you share.

Positive OB

focuses on positive human characteristics that be measured, developed, and effectively managed for performance improvement.

HERO

hope, efficacy, resilience, and optimism

The Organizing Framework for Understanding and Applying OB

illustrates how person factors such as mindfulness, psychological capital, and signature strengths form the basis for positive functioning at work.

upward spirals of positivity

in which your positive behaviors, feelings, and attitudes generate the same in others in a continually reinforcing process.

Mindfulness

is "the awareness that emerges through paying attention on purpose, in the present moment, and nonjudgmentally to the unfolding of experience moment by moment."

forgiveness

is "the capacity to foster collective abandonment of justified resentment, bitterness, and blame, and, instead, it is the adoption of positive, forward-looking approaches in response to harm or damage."

efficacy

is a component of your core self-evaluations (CSES) and represents your confidence in your ability to achieve.

Engagement

is a key driver of performance at all levels-you, your team, and your organization.

behavior

is a product of our emotions, thoughts, beliefs, and experiences,

PsyCap

is a resource you invest in or develop with the expectation of future returns or benefits.

Temperance

is a shared beliefin showing restraint and control when faced with temptation and provocation.

Compassion

is a shared value that drives people to help others who are suffering.

Flourishing

is at the core of positive organizational behavior.

Hope

is believing the future will be better than the present and you have some power to make it happen."1

Social support

is the amount of perceived helpfulness we derive from social relationships.

Meaningfulness

is the sense of "belonging to and serving something that you believe is bigger than the self.

The goal of practicing mindfulness

is to help you become more calm-and-collected in all circumstances.

resilient

is your built-in shield and recovery characteristic.

Exceptionally positive

means above and beyond expectations, more than making the grade.