Chapter 8 self study

Fayol's principle that states, a manager should treat employees and peers with respect and justice is..

Equity

The principles of bureaucracy which brought consistent application of rules and procedures to organizations were proposed by ___ ___

Max Weber

a ___ organization structure maintains the decision-making authority at the top level of management

centralized

The line of authority that moves from the top of a hierarchy to the lowest level is called the:

chain of command

The line of authority that moves from the top of a hierarchy to the lowest level is called the: ___ _ ___

chain of command

companies that allow their managers to make key decisions to cater to local markets are

decentralized

companies that allow their managers to make key decisions to cater to local markets are..

decentralized

When decision making is delegated to lower-level managers and employees more familiar with local conditions than top managers, it is called ___ ___

decentralized authority

____ is creating separate departments to handle different aspects of the business like accounting and sales

departmentalization

the process of setting up individual departments to do specialized work is _____

departmentalization

once managers determine what work needs to be done, they then need to divide up the tasks among workers, this is called ____ of ____

division of labor

___ organization structures respond to customers faster bcuz its lower-level employees have authority and responsibility for making decisions

flat

an organization structure that has few layers of management and a broad span of control is called a ____ organization structure

flat

when discussing departmentalization items such as design and accounting are referred to as ___

functions

a company that has customers in several different regions of the world would most likely departmentalize by ___ ___

geographic location

The organization structure that creates a chain of command with one person at the top and others in ranked order to the bottom is a...

hierarchy

a system in which one person is at the top of the organization and there is a ranked or sequential ordering from the top down of managers who are responsible to that person is called a ___

hierarchy

centralized authority

important decisions are made by higher-level managers

Production workers, distribution people, and marketing personnel who are responsible for directly achieving organizational goals are called ___ personnel

line

those directly responsible for achieving the organization's production goals by issuing orders and enforcing discipline are ____ managers

line

The type of organization that has direct two-way lines of responsibility, authority, and communication from the top down, with everyone reporting to one supervisor is called a ___ ____

line organization

if an organization temporarily borrows its specialists from different functional areas to accomplish a common project, it is implementing what type of organization

matrix organization

the present moment or actual time in which an event takes place is called

real time

the type of structure in a firm where there are several levels of managers each with a narrow span of control is called a...

tall organization

a temporarily networked organization made up of replaceable firms that join and leave as needed is called a ___ organization

virtual