Chief Officer 3rd Ed. Ch.2- Professional Development Pg 32-40
The absolute Foundation of professional development is a ___________ _________
The absolute Foundation of professional development is a person's attitude
Assessing personal and professional vision is important as a person moves through life and career because VISION is __________ in nature. Give an example:
VISION is DYNAMIC in nature i.e. Person in middle of family change (marriage, child, divorce, illness) then may have to alter/postpone career plans
Pursuit of the Center for Public Safety Excellence (CPSE) Chief Fire Officer (CFO) designation begins typically where?
Fire Officer level III
Observing others helps ____________ the good behaviors and ____________ against the bad behaviors.
Observing others helps reinforce the good behaviors and warns against the bad behaviors.
CFO designation- 20 competencies CPSE recently developed Fire officer designation to provide aspiring chief officers with a progressive step to credentialing development as a chief officer. This application is similar to the CFO designation. The candidate must complete the same organizational, educational, training, and experience documentation, including _____ competencies.
CFO designation- 20 competencies Fire Officer designation- 12 competencies
____________ ____________ are absolutely critical for safe and efficient operations on the emergency scene, and the cultivation of these Future Leaders is absolutely critical to the survival of the organization
Capable leaders
Chief Officers are usually most successful when they follow a path of continuous _____________ both _______________ and ________________.
Chief Officers are usually most successful when they follow a path of continuous improvement both personally and professionally.
What forms can personal goals take?
Cognitive and psychomotor skills
Commitment is most important to ____________ success of Chief Officer
Commitment is most important to future success of Chief Officer
_____________ and ___________ both local and National, are great venues for Learning and networking with other professionals.
Conferences and seminars
Developing good character traits affects _________ in a positive way and makes it easier to maneuver through ______ and _________ in a successful manner.
Developing good character traits affects attitude in a positive way and makes it easier to maneuver through life and career in a successful manner.
What program involves a comprehensive blend of distant learning and residential experiences that focus on the skill sets of self, organization, and community
EFOP the participant must engage in ongoing journaling, complete a comprehensive thesis, and successfully pass an oral defense panel.
What is the foundation of the knowledge, skills, and abilities of all members of the department?
Education and Training
What provide a more formal opportunity for the employee to discuss their future professional development plan with their immediate supervisor on an annual basis?
Employee Evaluations
Fire officers taking professional development should not underestimate the value of fire service credentials. Fire officers at the Executive and Administrative levels need to ________, __________ and ___________ the fire service credentials that can be used to validate their education, training, experience and professional development
Fire officers taking professional development should not underestimate the value of fire service credentials. Fire officers at the Executive and Administrative levels need to seek, obtain and maintain the fire service credentials that can be used to validate their education, training, experience and professional development
____________ ____________ _______________ allows Chief officers to become active in local issues, pool resources, and provide departments with the opportunity to develop Regional educational and training opportunities.
Local Organization Affiliation allows Chief officers to become active in local issues, pool resources, and provide departments with the opportunity to develop Regional educational and training opportunities.
A key component of career development is adopting the management concept of what?
Management concept of continuous improvement
What concept asserts that of any organization is to become and remain strong and vibrant it must continuously improve?
Management concept of continuous improvement
What has been developed to meet the professional development needs a fire officers using a more flexible format because volunteer and combination departments cannot commit to the time required to complete the national program?
Many states have developed fire executive programs similar to NFA's EFOP. They offer more flexible format
What can provide valuable when navigating a department's promotional pathway?
Mentor relationship
____________ ______________ is needed to do a job safely and efficiently
Technical Knowledge
What must be kept constantly up to date?
Technical knowledge
The CFO designation requires fire officers document their activity in the __________ and develop a __________ ___________ for professional development.
The CFO designation requires fire officers document their activity in the community and develop a master plan for professional development.
Organized communication skills are necessary. What should not be overlooked? The ability to __________ and ___________.
The ability to plan and schedule
Professional development OBJECTIVES will play an important role in what?
obtaining career goals
Fire officers must take into account the management culture within which they operate and be sure that the chosen style DOES NOT CONFLICT with the views or expectations of their own supervisors, boards, and elected officials. Although conflicts in this area might be rare, it is always best to align your chosen styles with your _______.
organization
Affiliation with __________ assists fire officers with continuing education opportunities and help officers stay in touch with best practices and emerging Technologies in the fire service
organizations
What helps ensure that capable leaders are put in positions of authority and responsibility.
professional development program
IAFC Officer Development Handbook and the CPSE CFO's designation guide provides a roadmap for what?
roadmap for completing the requirements referenced in NFPA 1021
Career paths do not always resemble a ________ line.
straight
the CFO designation application is reviewed by a CPSE evaluator, and a recommendation for credentialing is made. This is a ___ year designation; the applicant must maintain credentialing and reapply every ___years
the CFO designation application is reviewed by a CPSE evaluator, and a recommendation for credentialing is made. This is a 3 year designation; the applicant must maintain credentialing and reapply every 3 years
There are many opportunities for fire officers to obtain Master credentials through what?
through the State Fire Officer Executive Programs, the National Executive Fire Officer Program (EFOP) at the National Fire Academy (NFA), and the Chief Fire Officer (CFO) designation at the Center for Public Safety Excellence (CPSE)
____________ can provide insight into how other successful people have developed their own traits of vision, technical knowledge, organizational skills, people skills, and commitment.
Biographical books
What is designed for chief officers at the executive level?
NFA EFOP (Executive Fire Officer Program)
Fire officers participating in national, state, and local organizations can obtain considerable information and take part in extraordinary networking opportunities. Membership and active participation in these organizations can provide valuable insights on emerging topics, including pending labor-management and health and safety legislation, that may directly affect the fire service organization and/or community. _________ _________ also are often the topic of spirited discussion among fire service organizations. This explanatory discussion, which often is not readily available to the public, help the Fire officer stay on the cutting edge of innovations in the fire service.
New technologies
____________ of others can be one of the best ways to examine the traits of vision, technical knowledge, organizational skills, people skills, and commitment in action.
Observation of others
Explain Harvard senior Executives in state and local government program. How long? What do they do? What are they taught?
-3 week program -Uses case study methods to analyze and discuss real life situations -They are taught to work through problem solving method and come up with possible solutions -A tailored one day program held at the conclusion of the first week addresses the theory and practice of leadership; communication style; and personal, professional, and team dynamics
Continuous Improvement is NOT just a concept, it is an action-oriented process. And, individuals move this process forward at different rates. This rate of movement is affected by many factors, including:
-Family commitments -Outside employment activities -Monetary $ Limitations -Supervisor support -Personal planning -Available opportunities -Personal DRIVE (MOST IMPORTANT)
Personally and professionally, successful people have many common traits, including:
-vision -courage -technical knowledge -organizational skills -people skills -commitment
From an educational standpoint, the Professional Development model recommends 3 levels of degree, 1 for each of the 3 officer positions: What are they?
1. Associate's degree for FO II 2. Bachelor's degree for FO III 3. Master's degree for Executive Fire Officer or FO IV **Recommended for FO III to obtain professional designations in prep for executive fire officer position
1. What does developing professionally begin by? 2. What becomes, in essence, a "scope of work" laid out to assist fire officers in professional development?
1. Begins by setting realistic and achievable goals and objectives. 2. Goals and Objectives become, in essence, "a scope of work"
What are the 2 critical elements of professional development (form the basis of the model)?
1. Education 2. Training
What are the 4 components the fire service is still lacking and needs to be established or integrated?
1. Training Systems (available through local, state, and the National Fire Academy Training Systems (available through local, state, and the National Fire Academy) 2. Education Systems (available through 2-year, 4-year, graduate, and the National Fire Academy) 3. Independent Assessment of Skills (IFSAC and Pro- Board) 4. Reciprocity among systems of training and education
It is the goal of all Chief officers to do the following:
1. ensure safe and efficient operation of Department all levels 2. ensure individuals in the response companies are at high levels of readiness (which includes: training, teamwork, and attitude) 3. ensure members of the department understand the overall mission of the department is goals and objectives the importance of teamwork and how each individual is a valued part of the department by being the best you can be 4. lead within the department and create a career environment that helps its members strive to be their very best
Continuous improvement is NOT just a concept, it is an ___________-_____________ process.
Continuous improvement is NOT just a concept, it is an action-oriented process.
The CFO designation process requires the candidate choose path A or B in the guide. What is path A for? What is path B for?
Path A- For officers who meet the minimum service requirements for education and experience Path B- For officers who do not have a minimum of either 10 years of chief officer experience or a master's degree
The key is developing a __________ _______ that identifies: -WHAT you want to accomplish -WHEN you want to accomplish it -HOW to make it happen
The key is developing a chronological plan that identifies: -WHAT you want to accomplish -WHEN you want to accomplish it -HOW to make it happen
The IAFC Office Development Handbook defines Professional Development as what?
"the planned, progressive lifelong process of education, training, self-development and experience"
1. What was discussed in the article "Professional Status: The Future of Fire Service Training and Education" ? 2. Who wrote the article?
1. the fire service is still lacking a universal system of acquiring knowledge and skills that is accepted across all state lines 2. Dr. Denis Onieal
Many resources can help develop traits for Success. These resources include:
1. training and education opportunities 2. self-help and biographical books 3. trade magazines 4. conferences and seminars 5. membership in fire service organizations 6. observation of others
A chief disciplined in ___________ ______________ and ___________ equals a successful Chief Officer
A chief disciplined in task planning and completion equals a successful Chief Officer
Essential to communication is having good _________ _________ and knowing how to _________ to any given situation.
Essential to communication is having good _people skills and knowing how to adjust to any given situation.
For CFO designation process, these candidates must complete ____ competencies documenting knowledge, experience, and education in organizational structure, Labor Management, Communications, emergency response, Incident Management, and data and Records management. Who are these competencies verified by?
For CFO designation process, these candidates must complete 20 competencies documenting knowledge, experience, and education in organizational structure, Labor Management, Communications, emergency response, Incident Management, and data and Records management. These competencies are to be verified by evaluators of the CPSE commission on professional credentialing.
What can cause delays and professional development?
Frustration
__________ __________ by Chief Officers demonstrates to subordinate officers value of continuous Improvement.
Goal Setting For Chief Officers, goal setting takes on a more cognitive function than seen in lower ranks
Goals set for Chief Officers often also involve _______________ or _____________ with people outside the organization
Goals set for Chief Officers often also involve activities or interactions with people outside the organization.
How a person deals with adversity says a lot about that individual's _________.
How a person deals with adversity says a lot about that individual's character.
What serves as a reference to documenting education, training, and experience?
IAFC Officer Development Handbook and the CPSE CFO's designation guide
If seeking promotion, what do you need a ________ vision of _____________ with you in that position.
If seeking promotion, what do you need a clear vision of future with you in that position.
What is the key to good relationships?
Interpersonal interactions
What is often built on courage required to make the many tough decisions over the long haul?
Legacy
People skills is the skill of communicating ideas, concepts and directions to others that a ___________ _______________ will be taken.
People skills is the skill of communicating ideas, concepts and directions to others that a desired action will be taken.
What is the way in which a person perceives the world around him or her?
Person's attitude
What is the most important factor that affects rate of movement for continuous improvement?
Personal DRIVE
What contains years of experience (experiential learning), training, and education, including college, technical school, and or seminars?
Portfolio
_____________ is key and should start the day you decide to attempt promotion.
Preparation is key and should start the day you decide to attempt promotion.
What is the training, education, knowledge, and skills they will acquire throughout their career as they prepare for their upward mobility within the organization?
Professional Development
____________ ____________ is the key to helping Chief officers and their personality of their full potential.
Professional Development
What is one of the critical areas in which a department maintains and enhances its ability to fulfill its obligation to the citizens it serves?
Properly selecting and promoting personal
Reacting positively well in crisis mode demonstrates excellent leadership traits and builds __________ within the __________.
Reacting positively well in crisis mode demonstrates excellent leadership traits and builds trust within the ranks.
Commitment demonstrates that one can handle both success and stumbles along his or her chosen path. Stick to a plan OR __________ _____ and move forward despite outside influences
Stick to a plan OR modify it and move forward despite outside influences
Sticking to a ___________ ________ provides a great example of commitment to subordinates that want to advance their career.
Sticking to a development plan provides a great example of commitment to subordinates that want to advance their career.
The key to success is developing a _______ personal development _______ that is both chronological and specific to cover a designated. of time
The key to success is developing a working personal development plan that is both chronological and specific to cover a designated. of time
The National Professional Development Model image
The model shows growth of individual through 4 phases of officer development: (Supervising/Managing/Administrative/Executive fire officer) Top to Bottom: FO IV: Fire Chief Executive FO III: Professional Designations (i.e. EFO through NFA and CFO offered by CPSE) Administrator FO II: Manager FO I: Supervisor
For the EFOP program- the participant must engage an ongoing journaling, complete a comprehensive thesis, and successfully pass an oral defense panel. What does the panel include?
The panel of affords the student the opportunity to present the details, findings, and recommendations from their research
What can greatly enhance the chief officer's leadership abilities?
The proper setting of goals
Courage is a necessity for all leaders. It allows leaders to make what?
The right decision, they are not always the easiest
Reading __________ _____________ helps one keep current with the latest concerns and issues facing the fire service and provides good information on how problems are being addressed by other fire service leaders and organizations.
Trade magazines
Understanding the importance of continuous improvement, knowing the basic strategies for improvement, and MOST IMPORTANT, having the __________ ____ _____________, will help individuals become the best they can be as they strive to reach the top of their career.
Understanding the importance of continuous improvement, knowing the basic strategies for improvement, and MOST IMPORTANT, having the WILL TO IMPROVE, will help individuals become the best they can be as they strive to reach the top of their career.
Personally and professionally, successful people have many common traits. What trait is: the ability to define one's idea of what kind of person he or she WANTS to be and HOW being that kind of person manifests itself personally and professionally
VISION (who do you want to be and how they are personally and professionally)
Good decision takes into account what?
What is best for organization and community. NOT just to make everyone happy.
The more technical knowledge acquired and maintained---the more likely to function at _______
high level of job performance
