CMIS 342 Set 3

The 80/20 rule means that if the software meets ____ percent of the company's needs, then the company should modify ______ percent of its business processes to use the software.

80/20

A(n)____________ is an agent or a vendor who assembles the software needed by enterprises and then packages it with services such as development, operations, and maintenance.

ASP

The primary purpose of the systems __________ stage is to gather information about the existing system to determine the requirements for an enhanced system or a new system.

Analysis

The ________ is/are a prioritized inventory of present applications and a detailed plan of projects to be developed or continued during the current year.

Application Portfolio

___________ comprises the vast majority of e-commerce by volume.

B2B

____ is larger by volume; _____ is more complex.

B2B; B2C

Sell-side marketplaces are similar to the ______ model; _________ auctions are the key mechanism.

B2C; forward

__________ are/is electronic billboards that promote a product or a vendor.

Banners

__________ feasibility addresses the human issues of the systems development project

Behavioral

__________ feasibility addresses the human issues of the systems development project.

Behavioral

You own a restaurant in New York City. This is an example of a _______ organization.

Brick and mortar

Verification/testing of the proposed solution and picking an option occur in the _____ phase of the IDC.

Choice

You sell popcorn in downtown Chicago. It became so popular that you started a website so people all over the country can get your popcorn delivered to their doorstep. This is an example of a ________ business.

Clicks and mortar

The ___________ approach highlights the interlocking relationships that underlie all societies.

Common Good

Which of the following is NOT a use for data mining?

Comparing products

If a company wants to write some computer code, it would choose to ________.

Customize a prewritten application

____________ conversion is the most risky.

Direct

_______, transactions are conducted efficiently because buyers and sellers all meet in one place.

Electronic exchanges

The Sarbanes-Oxley Act requires publicly held companies to implement _______ controls; it was passed to address the ______ crisis.

Financial; Enron

In __________ auctions, sellers solicit bids from many potential buyers; these auctions result in _____ prices over time.

Forward; higher

Which of the following is a property issue?

How should we handle illegally copying copyrighted software?

The ____________ is a set of long-range goals that describe the IT infrastructure and identify the major IT initiatives need to achieve the organization's goals.

IS Strategic Plan

________ materials are those items that are needed for MRO.

Indirect

Examination and answering the question "what is the problem" occur in the ______ phase of the IDC.

Intelligence

Which of the following is an advantage of JAD?

Involves many users in the development process

Which of the following is FALSE of the Dark Web?

It is indexed by search engines.

___________ is a group-based tool for collecting user requirements and creating system designs.

JAD

An electronic ________ is a collection of individual shops consolidated under one internet address.

Mall

Considering the nature of decision, acquiring and using resources efficiently in accomplishing organizational goals is

Management control

Some argue Facebook's experimentation on its users is acceptable because it is simply a(n) _________ technique.

Marketing

_____________ is a method to convert future values of benefits to their present-value equivalent by "discounting" them at the organization's cost of funds.

NPV

_________ involves slicing and dicing data, drilling down in the data, and rolling up data to greater summarization.

OLAP

In ___________, manufacturers or retailers sell directly to customers.

Online direct marketing

A _________ conversion involves running the old and new systems at the same time.

Parallel

You would use linear, multiple, or logistic regression as statistical procedures for __________ analytics.

Predicitive

_________ issues involve the ownership and value of information.

Property

_________ measures management's effectiveness in generating profits with its available assets by dividing the net income generated by a project by the average assets invested in the project.

ROI

Adding functions after the project has been initiated causes ____________.

Scope Creep

_________ cards contain a chip that can store a large amount of information as well as on a magnetic stripe for backward compatibility.

Smart

_________ involves system developers writing a business case to justify funding one or more specific applications or projects.

The business case approach

_____________ is an advantage of the buy option.

Time

__________ decide what data should be stored in an organization's data warehouse

User

___________ organizations are only online.

Virtual

Group purchasing is a common technique in a _________.

buy-side marketplace

________ costs are those costs that remain the same regardless of any change in the company's activity level. The CIO's salary is an example of a _________ cost.

fixed; fixed

Which of the following is the correct order of the SDLC?

investigation, analysis, design, programming/testing, implementation, operation/maintenance

Productivity is a

ratio between the inputs and outputs for which a manager is responsible.

If a company doesn't want to write any computer code, it would choose to ________.

uses a prewritten application

_________ decisions are partially routine and partially complex.

Semistructured

__________ issues involve the authenticity, fidelity, and correctness of information that is collected and processed.

Accuracy

You adopt a child and need to update your healthcare benefits to include that new child. This is an example of _______ e-commerce.

B2E

__________ facilitate dynamic pricing.

Cookies

____________ are the main threat to privacy on the internet.

Cookies

Companies purchase digital dossiers to _________.

Create customer intimacy

_______ is a capability of dashboards that highlights deviations larger than certain thresholds.

Exception Reporting

You use your smartphone to look up how much money you have in your bank account. This is an example of _______ commerce.

Mobile

_________ analytics answers the question "what could happen?"

Predictive

___________ are IS professionals who either modify existing computer programs or write new programs to satisfy user requirements.

Programmers

________ is a limitation of e-commerce.

Security

Every year, you have to give each of your employees a performance review and decide whether they have earned a raise. This is a(n) ________ decision.

Semistructured

As a board member, you recommend hiring a new CEO to address the scandals that have been reported in the Wall Street Journal. This is a(n) ________ decision.

Unstructured

_______ exchanges connect buyers and sellers in a given industry.

Vertical

The European Union's highest court ruled that _________.

embarrassing material should be removed from search results when requested

_____________ refers to determining who is responsible for actions that were taken.

Accountability

An electronic tendering system uses _______ with a ______ auction mechanism.

B2B; reverse

The _________ is a model in which organizations attempt to procure needed products or services from other organizations electronically.

Buy-side marketplace

__________ can perform two basic operations: 1) identifying previously unknown patters and 2) predicting trends and behaviors.

Data Mining

Affinity analysis is a(n) _________ application.

Data mining

Data reduction is the conversion of raw _______ into a smaller amount of more useful _______.

Data; information

According to the Chapter 3 closing case, ________ has conducted experiments on users of its website in the past; this is _______.

Facebook: Legal

Suppose you slip in the hallway and break your arm. You sue the school for not properly marking the wet spot that caused you to slip. This is an example of ________.

Liability

__________ is a legal concept that gives individuals the right to recover the damages done to them by other individuals, organizations, or systems.

Liability

An electronic ________ is a central, virtual market space on the web where many buyers and many sellers can conduct e-commerce and e-business activities.

Marketplace

Management is a process by which an organization achieves its goals (called ______) through the use of resources (called _______).

Outputs; inputs

_______ analytics answers the question "what should we do".

Prescriptive

______ analytics require _______ analytics.

Prescriptive; predictive

_____________ issues involve collecting, storing, and disseminating information about individuals.

Privacy

With _________, customers use the internet to self-configure products or services.

Product Customization

Minimizing the organization's carbon footprint and otherwise striving for "green IT" is an example of a ___________ approach.

Utilitarian

The ____________ approach states that an ethical action is the one that provides the most good or does the least harm.

Utilitarian

______ analysis attempts to predict the impact of changes in the assumptions (input data) on the proposed solution.

What if

Which of the following is a privacy issue?

What information about oneself should an individual be required to reveal to others?

` Which of the following is an accessibility issue?

What information does a person or an organization have a right to obtain, under what conditions, and with what safeguards?

Amazon Business is the biggest threat to ________.

Wholesalers

You are an employee in Inside Sales. This means you take calls and address customer issues like entering orders, updating orders, and providing order status reports. This is a(n) _____ task and a(n) _______ decision.

structured; operational control

You decide to implement a new customer loyalty program that rewards customers for shopping in your store. To accomplish this, you need to implement a data warehouse to collect data from all your physical and online stores. This is an example of

support for organizational transformation.

You want to make sure your entire organization is using a single data warehouse instead of using a data mart for every department. This is an example of

the development of infrastructure to support enterprise-wide analytics.

Data silos are often associated with

the development of one or a few related analytics applications.

__________ describes the retailing strategy of selling a large number of unique items in small quantities.

The long tail

__________ are employees from all functional areas and levels of the organization who interact with the system, either directly or indirectly.

Users

In ________, recipients of your marketing notices send information about your product to their friends

Viral Marketing

___________ is a software development methodology that delivers functionality in rapid iterations which are usually measured in weeks.

Agile development

Sell-side marketplaces are similar to the ______ model.

B2C

Examples of _______ include sensitivity, what-if, and goal-seeking analyses

DSS

If you want to know what items customers typically buy together so that you can place them next to each other on the shelf, you would be using

Data Mining

A ____________ conversion involves shutting the old system off and turning the new system on at a certain point in time.

Direct

_________ conversion is the least expensive.

Direct

_________ feasibility determines whether the project is an acceptable financial risk and, if so, whether the organization has the necessary time and money to successfully complete the project.

Economic

The "right to be forgotten" court order occurred in _________.

Europe

The ____________ approach posits that ethical actions treat all human beings equally, or, if unequally, then fairly, based on some defensible standard.

Fairness

Which of the following is an accuracy issue?

How can we ensure that errors in databases, data transmissions, and data processing are accidental and not intentional?

The ________ is/are a summary of the information needs of the individual functional areas and of the organization as a whole.

IS Environment

The ________ consists of a clear set of projects that the IS department and the functional area managers will execute in support of the IT strategic plan.

IS operational plan

Considering the nature of decisions, executing specific tasks efficiently and effectively is

Operational Control

________ analytics examines recent and historical data to detect patterns and predict future outcomes and trends.

Predictive

A major method of procuring goods and services in the buy-side model is the ______ auction.

Reverse

Insourcing is also called _________.

Reverse Outsourcing

Companies like Google and Facebook make their money by selling your information to advertisers. This is an example of an ethical issue that falls into the category of ___________

Accessibility

____________ organizations are purely physical.

Brick and mortar

___________________ refers to the practice of registering or using domain names for the purpose of profiting from the goodwill or the trademark that belongs to someone else.

Cyber-squatting

_________ analytics is the first step in data reduction.

Descriptive

__________ analytics answers the question "what has happened".

Descriptive

___________ is an approach in which the organization's end users develop their own applications with little or no formal assistance from the IT department.

End-user development

You file your income taxes online. This is an example of _______ e-commerce.

G2C

_____ analysis attempts to calculate the value of the inputs necessary to achieve a desired level of output.

Goal Seeking

Companies prefer the ___________ model of informed consent.

Opt Out

Europeans and privacy advocates prefer the _________ model of informed consent.

Opt-in

The _____________ model of informed consent permits the company to collect personal information until the customer specifically requests that the data not be collected.

Opt-out

If a company acquires IT applications from outside contractors or external organizations, it is called _________.

Outsource

A ____________ conversion introduces components of the new system in stages.

Phased

A ________ conversion introduces the new system in one part of the organization.

Pilot

You would use optimization or simulation for ______ analytics.

Presciptive

You would use optimization or simulation for ______ analytics.

Prescriptive

In _____ auctions, one buyer wants to purchase a product or a service; these auctions result in ______ prices over time.

Reverse; lower

The __________ approach maintains that an ethical action is the one that best protects and respects the moral rights of the affected parties.

Rights

The pursuit of the "American dream" and our ability to choose our religious orientation is a reflection of the ________ approach.

Rights

Volkswagen used _______ to cheat during emissions testing.

Software

The __________ is a _________ way to track cell phones.

Sting Ray, Legal

An electronic _________ is a website the represents a single store.

Storefront

___________ decisions deal with routine and repetitive problems.

Structured

Which of the following is an advantage of prototyping?

Works wells for ill-defined problems