CO 1013 Exam 1 Fall 2020
Which of the following is a metacommunication you might share with your academic adviser if you were thinking about dropping a course?
"I don't understand the instructor's thick accent"
Which of the following statements best indicates that metacommunication is taking place?
"It's not what you said, it's how you said it that upsets me."
Which of the following expressions best describes the idea of empathy?
"Put yourself in my shoes."
Rank the relative complexity of the three communication models, with the simplest at the top and the most complex at the bottom
- Action - Interaction - Transaction
Which of the following statements are true of the action model of communication?
- It depends on the receiver to decode the message - It assumes a one-way process
Which of the following would be considered feedback from students in class to the teacher's instructions for a new reading assignment?
- Raised hands - Yawns
Which of the following statements best describe how culture influences communication?
- a person may not be aware that culture is influencing his or her own communication - everyone has cultural traits and biases that affect communication
Which of the following are common among the action and interaction models of communication but not the transactional model?
- a series of back-and-forth messages - separate source and receiver roles
Which of the following help people communicate with cultural awareness?
- being able to adapt to others - being open-minded - knowing different communication codes
examples of spiritual principles
- believe in destiny and fate - divine beauty is found in nature
valued in collectivistic cultures
- blending in - low comfort level with public speaking
Which of the following statements is correct?
- communication consists of messages - communication passes through perceptual filters - people give communication its meaning
Which of the following are components of context unique to the transaction model of communication?
- culture - gender - experience
which of the following are characteristics of communication?
- has literal meanings - has relational implications - it is affected by the perceptions of the participants
Research has shown that people with strong ties to family and friends are less likely to suffer from
- high blood pressure - premature death - mental illness
Implicit
- ignoring incoming text messages when engaging in face-to-face conversation - not cutting in front of the person ahead of you in the checkout lane at the grocery store
Jargon is
- intended for understanding by people within a given co-culture - language with a technical meaning - may not be understood by persons outside the co-culture that uses it
Which of the following statements are true about the transaction model are true?
- it treats conversation participants as both sources and receivers - it sees conversation as simultaneous two-way flows - it includes feedback and context
often adopted by co-cultures to distinguish their members from outsiders
- language - values - norms
Which of the following are characteristics of mass communication?
- often used as a marketing tool - delivered to large audiences - transmitted via electronic or print media
In a study of people who use cell phones, which of the following were results associated with increased cell-phone usage?
- people found that their family lives were less satisfying - people felt that work intruded more on family life
cultural differences that influence how people communicate with each other
- power distance - uncertainty avoidance - views about masculinity and femininity - emphasis placed on individuals versus groups
If you were in charge of a neighborhood committee meeting, examples of communicating appropriately might include which of the following?
- scheduling the meeting at a time people would be able to attend - asking your neighbors for advice on the agenda
perception process
- selection - organization - interpretation
Which of the following are good ways to use communication to establish and maintain relationships?
- signing up with the neighborhood watch group - volunteering at a soup kitchen - inviting your child's friends to a birthday party
Communication is the process that humans use to exchange information and create meaning by using which of the following?
- signs - behaviors - symbols
Which of the following statements are true of competent communicators?
- they have practiced their craft - many have been taught communication skills
Which of the following are reasons a speaker might prefer to conduct an online video conference rather than post an online video?
- to receive information from facial expressions from the audience - to use multiple communication channels
which of the following are elements of effective communication?
- understanding unique cultural expectations - selecting a strategy for reaching your communication goals - using more than one communication strategy to reach your communication goals - identifying your communication goals
Explicit
- university policy against hate speech - directing a "shushing" sound toward someone to request that he or she be quiet
elements of your self-concept
-perceptions of who you are - stability
in the context of communication, small groups contain
3 to 20 people
according to a 2013 survey of US college students, about ____% said that they believe people can be spiritual without being religious
70
A communication model is which of the following?
A formal description of the communication process
Channel
A pathway for communication
Everyone is an expert communicator because we have communicated practically every day of our lives
False
Which of the following best explains why instrumental needs is important?
Instrumental needs are often prerequisites for meeting other needs
Which of the following is the most common form of communication that people engage in?
Interpersonal communication
Which of the following countries have collectivistic cultures?
Korea and Japan
Which of the following is not a major type of noise in the communication process?
Physiatristic
Receiver
The individual who will decode what is being communicated
Source
The individual who wishes to communicate a thought
Message
The verbal and nonverbal elements of communication
according to research, the single most important predictor of happiness in life is
a successful marriage
Leaving a message on a client's voicemail system is an example of the
action model
the communication models that treats communication as a one-way process is the
action model
Part of delivering a good speech is
adapting your behavior to the audience
Physical need
addresses physical and mental well-being
"Kicking the bucket" is
an idiom
Noise
anything that interferes with the receiver's ability to pay attention to the message
communication competence means communicating in ways that are
appropriate and effective
when we say there has been a breakdown in communication, it usually means that individuals
are still communicating but doing so ineffectively
Which of the following conditions is the most likely to affect a person's capacity to empathize?
autism
which of the following is a value of individualistic cultures?
being oneself
communicating with cultural awareness requires
being open-minded about cultural differences
Santiago Ventura never made eye contact with the police officer because Mixtec Indians
believe that it is rude to look people directly in the eye
Ambiguity is a lack of
certainty
environments that incorporate multiple communication channels at once are called
channel-rich contexts
Transactional communication typically takes place in
channel-rich environments
the ability to formulate multiple explanations for a specific situation is called
cognitive complexity
which of the following is not a characteristic of competent communicators?
cognitive simplicity
Which communication myth is illustrated by the belief that lack of effective communication is the primary cause of failing marriages?
communication will solve any problem
intentional messages are
deliberate
The ________ of communication is more important than the quantity
effectiveness
small group communication
encouraging your basketball teammates before a game
which of the following specifically refers to the perception of an individual's ancestry or heritage?
ethnicity
culture affects communication through all of the following except
ethnocentric distance
Which best describes a situation in which you would adapt your communication style to emphasize a certain aspect of your identity?
explaining your management experience to a potential boss
behaviors we use to project our desired public image to others
facework
the three stages of perception occur in a linear fashion
false
What elements does the interaction model add to the action model?
feedback and context
The culture you acquire growing up is determined by all of the following except
genetic code
Relational need
includes companionship, affection, relaxation, and escape
spiritual need
includes the principles and morals people value
a common myth is that communication is
inherently good
the part of the perceptual process where you assign meaning is known as
interpretation
individualistic culture people believe their primary responsibility
is to themselves
what is true about the self-serving bias
it involves the tendency to attribute success to internal causes and relates to how we explain our own behaviors
types of communication codes that tend to differ significantly from society to society
jargon gestures idioms
being taught to question authority is characteristics of a
low-power-distance
belief that no one is inherently better than anyone else is a
low-power-distance culture
instrumental need
meets practical, everyday needs
interpersonal communication
messaging a friend through his or her Facebook profile
Swiss, German, and US societies are examples of ______ cultures, which view time as valuable
monochronic
compared to interpersonal or small group communication, public communication typically requires
more preparation time
status as a citizen of a country
nationality
perception is a
nonlinear process
deception has become more common in certain communication venues, such as
online personal ads
which of the following is not accounted for by the interaction model of communication?
overlapping communication
communicating appropriately can be especially challenging when interacting with
people from other cultures
in collectivistic cultures
people learn they have a primary responsibility to their communities, employers, family
identity need
plays a large role in shaping the way individuals see themselves
time is fluid and less structured
polychronic
principle that first impressions are critical
primacy effect
mass communication
publishing an article in the New York Times
basic way in studying communication and learning about the influences of culture that makes us mindful communicators
questioning our cultural assumptions
intrapersonal communication
rehearsing in your mind how you will request an assignment extension; communicating with yourself
In any conversation, understanding depends on both the content, or literal, dimension of the message and its
relational dimension
types of schema used to classify information about people
role physical psychological interaction
two of the most common attribution errors
self-serving bias and fundamental attribution error
perception begins with a
sensory experience
co-culture is not based on
shared nationality
groups of people who share a culture
societies
communicators with low self-awareness who attend a meeting might
speaker longer than anyone else
public communication
speaking at a rally for a political candidate
Which description of a political candidate is least likely to appeal to voters' perceptual filters?
stamp collector
words are
symbols; arbitrary representations of ideas or meanings
fundamental attribution error
tendency to attribute other peoples behaviors to internal rather than external causes
Which of the following ranks highest in terms of what employers were seeking in job applicants who were new college graduates?
the ability to communicate verbally
cultural gap between societies that do and do not have regular internet access is
the digital divide
What is the reason German emperor Frederick II's natural language experiment on 50 infants was unethical?
the experiment did not take into account the possibility of harm to the infants
In the context of communication, which of the following best completes the sentence: "Because words by themselves are symbols because
they have no inherent value until someone uses them
which of the following is least likely to affect your ability to talk about a sensitive topic?
time of day
ambiguity offers a chance to learn which of the following about a different culture
traditions and values
The basic difference between mass communication and public communication is that mass communication is
transmitted electronically or by print media
If people treat you as being intelligent, you will be more likely to believe that you have that trait
true
Ethical considerations are particularly important in which of the following situations?
trying to change the way people think or behave
people are open to new situations and more tolerant of people and ideas different from their own
uncertainty-accepting cultures
unintentional messages are
unconscious
what about gestures are true
used to express ideas usually movements of the hand or arm
a culture judges goodness, desirability, or beauty through
values
shared components of a given culture
values language symbols
societies are made up of people who necessarily share which of the following in common?
values symbols norms
which of the following best describes a way in which Americans share common spiritual beliefs?
valuing morals
locus
where the cause of a behavior is located
meeting each of your communication goals in a given situation means that
you are an effective communicator
