CO 1013 Exam 1 Fall 2020

Which of the following is a metacommunication you might share with your academic adviser if you were thinking about dropping a course?

"I don't understand the instructor's thick accent"

Which of the following statements best indicates that metacommunication is taking place?

"It's not what you said, it's how you said it that upsets me."

Which of the following expressions best describes the idea of empathy?

"Put yourself in my shoes."

Rank the relative complexity of the three communication models, with the simplest at the top and the most complex at the bottom

- Action - Interaction - Transaction

Which of the following statements are true of the action model of communication?

- It depends on the receiver to decode the message - It assumes a one-way process

Which of the following would be considered feedback from students in class to the teacher's instructions for a new reading assignment?

- Raised hands - Yawns

Which of the following statements best describe how culture influences communication?

- a person may not be aware that culture is influencing his or her own communication - everyone has cultural traits and biases that affect communication

Which of the following are common among the action and interaction models of communication but not the transactional model?

- a series of back-and-forth messages - separate source and receiver roles

Which of the following help people communicate with cultural awareness?

- being able to adapt to others - being open-minded - knowing different communication codes

examples of spiritual principles

- believe in destiny and fate - divine beauty is found in nature

valued in collectivistic cultures

- blending in - low comfort level with public speaking

Which of the following statements is correct?

- communication consists of messages - communication passes through perceptual filters - people give communication its meaning

Which of the following are components of context unique to the transaction model of communication?

- culture - gender - experience

which of the following are characteristics of communication?

- has literal meanings - has relational implications - it is affected by the perceptions of the participants

Research has shown that people with strong ties to family and friends are less likely to suffer from

- high blood pressure - premature death - mental illness

Implicit

- ignoring incoming text messages when engaging in face-to-face conversation - not cutting in front of the person ahead of you in the checkout lane at the grocery store

Jargon is

- intended for understanding by people within a given co-culture - language with a technical meaning - may not be understood by persons outside the co-culture that uses it

Which of the following statements are true about the transaction model are true?

- it treats conversation participants as both sources and receivers - it sees conversation as simultaneous two-way flows - it includes feedback and context

often adopted by co-cultures to distinguish their members from outsiders

- language - values - norms

Which of the following are characteristics of mass communication?

- often used as a marketing tool - delivered to large audiences - transmitted via electronic or print media

In a study of people who use cell phones, which of the following were results associated with increased cell-phone usage?

- people found that their family lives were less satisfying - people felt that work intruded more on family life

cultural differences that influence how people communicate with each other

- power distance - uncertainty avoidance - views about masculinity and femininity - emphasis placed on individuals versus groups

If you were in charge of a neighborhood committee meeting, examples of communicating appropriately might include which of the following?

- scheduling the meeting at a time people would be able to attend - asking your neighbors for advice on the agenda

perception process

- selection - organization - interpretation

Which of the following are good ways to use communication to establish and maintain relationships?

- signing up with the neighborhood watch group - volunteering at a soup kitchen - inviting your child's friends to a birthday party

Communication is the process that humans use to exchange information and create meaning by using which of the following?

- signs - behaviors - symbols

Which of the following statements are true of competent communicators?

- they have practiced their craft - many have been taught communication skills

Which of the following are reasons a speaker might prefer to conduct an online video conference rather than post an online video?

- to receive information from facial expressions from the audience - to use multiple communication channels

which of the following are elements of effective communication?

- understanding unique cultural expectations - selecting a strategy for reaching your communication goals - using more than one communication strategy to reach your communication goals - identifying your communication goals

Explicit

- university policy against hate speech - directing a "shushing" sound toward someone to request that he or she be quiet

elements of your self-concept

-perceptions of who you are - stability

in the context of communication, small groups contain

3 to 20 people

according to a 2013 survey of US college students, about ____% said that they believe people can be spiritual without being religious

70

A communication model is which of the following?

A formal description of the communication process

Channel

A pathway for communication

Everyone is an expert communicator because we have communicated practically every day of our lives

False

Which of the following best explains why instrumental needs is important?

Instrumental needs are often prerequisites for meeting other needs

Which of the following is the most common form of communication that people engage in?

Interpersonal communication

Which of the following countries have collectivistic cultures?

Korea and Japan

Which of the following is not a major type of noise in the communication process?

Physiatristic

Receiver

The individual who will decode what is being communicated

Source

The individual who wishes to communicate a thought

Message

The verbal and nonverbal elements of communication

according to research, the single most important predictor of happiness in life is

a successful marriage

Leaving a message on a client's voicemail system is an example of the

action model

the communication models that treats communication as a one-way process is the

action model

Part of delivering a good speech is

adapting your behavior to the audience

Physical need

addresses physical and mental well-being

"Kicking the bucket" is

an idiom

Noise

anything that interferes with the receiver's ability to pay attention to the message

communication competence means communicating in ways that are

appropriate and effective

when we say there has been a breakdown in communication, it usually means that individuals

are still communicating but doing so ineffectively

Which of the following conditions is the most likely to affect a person's capacity to empathize?

autism

which of the following is a value of individualistic cultures?

being oneself

communicating with cultural awareness requires

being open-minded about cultural differences

Santiago Ventura never made eye contact with the police officer because Mixtec Indians

believe that it is rude to look people directly in the eye

Ambiguity is a lack of

certainty

environments that incorporate multiple communication channels at once are called

channel-rich contexts

Transactional communication typically takes place in

channel-rich environments

the ability to formulate multiple explanations for a specific situation is called

cognitive complexity

which of the following is not a characteristic of competent communicators?

cognitive simplicity

Which communication myth is illustrated by the belief that lack of effective communication is the primary cause of failing marriages?

communication will solve any problem

intentional messages are

deliberate

The ________ of communication is more important than the quantity

effectiveness

small group communication

encouraging your basketball teammates before a game

which of the following specifically refers to the perception of an individual's ancestry or heritage?

ethnicity

culture affects communication through all of the following except

ethnocentric distance

Which best describes a situation in which you would adapt your communication style to emphasize a certain aspect of your identity?

explaining your management experience to a potential boss

behaviors we use to project our desired public image to others

facework

the three stages of perception occur in a linear fashion

false

What elements does the interaction model add to the action model?

feedback and context

The culture you acquire growing up is determined by all of the following except

genetic code

Relational need

includes companionship, affection, relaxation, and escape

spiritual need

includes the principles and morals people value

a common myth is that communication is

inherently good

the part of the perceptual process where you assign meaning is known as

interpretation

individualistic culture people believe their primary responsibility

is to themselves

what is true about the self-serving bias

it involves the tendency to attribute success to internal causes and relates to how we explain our own behaviors

types of communication codes that tend to differ significantly from society to society

jargon gestures idioms

being taught to question authority is characteristics of a

low-power-distance

belief that no one is inherently better than anyone else is a

low-power-distance culture

instrumental need

meets practical, everyday needs

interpersonal communication

messaging a friend through his or her Facebook profile

Swiss, German, and US societies are examples of ______ cultures, which view time as valuable

monochronic

compared to interpersonal or small group communication, public communication typically requires

more preparation time

status as a citizen of a country

nationality

perception is a

nonlinear process

deception has become more common in certain communication venues, such as

online personal ads

which of the following is not accounted for by the interaction model of communication?

overlapping communication

communicating appropriately can be especially challenging when interacting with

people from other cultures

in collectivistic cultures

people learn they have a primary responsibility to their communities, employers, family

identity need

plays a large role in shaping the way individuals see themselves

time is fluid and less structured

polychronic

principle that first impressions are critical

primacy effect

mass communication

publishing an article in the New York Times

basic way in studying communication and learning about the influences of culture that makes us mindful communicators

questioning our cultural assumptions

intrapersonal communication

rehearsing in your mind how you will request an assignment extension; communicating with yourself

In any conversation, understanding depends on both the content, or literal, dimension of the message and its

relational dimension

types of schema used to classify information about people

role physical psychological interaction

two of the most common attribution errors

self-serving bias and fundamental attribution error

perception begins with a

sensory experience

co-culture is not based on

shared nationality

groups of people who share a culture

societies

communicators with low self-awareness who attend a meeting might

speaker longer than anyone else

public communication

speaking at a rally for a political candidate

Which description of a political candidate is least likely to appeal to voters' perceptual filters?

stamp collector

words are

symbols; arbitrary representations of ideas or meanings

fundamental attribution error

tendency to attribute other peoples behaviors to internal rather than external causes

Which of the following ranks highest in terms of what employers were seeking in job applicants who were new college graduates?

the ability to communicate verbally

cultural gap between societies that do and do not have regular internet access is

the digital divide

What is the reason German emperor Frederick II's natural language experiment on 50 infants was unethical?

the experiment did not take into account the possibility of harm to the infants

In the context of communication, which of the following best completes the sentence: "Because words by themselves are symbols because

they have no inherent value until someone uses them

which of the following is least likely to affect your ability to talk about a sensitive topic?

time of day

ambiguity offers a chance to learn which of the following about a different culture

traditions and values

The basic difference between mass communication and public communication is that mass communication is

transmitted electronically or by print media

If people treat you as being intelligent, you will be more likely to believe that you have that trait

true

Ethical considerations are particularly important in which of the following situations?

trying to change the way people think or behave

people are open to new situations and more tolerant of people and ideas different from their own

uncertainty-accepting cultures

unintentional messages are

unconscious

what about gestures are true

used to express ideas usually movements of the hand or arm

a culture judges goodness, desirability, or beauty through

values

shared components of a given culture

values language symbols

societies are made up of people who necessarily share which of the following in common?

values symbols norms

which of the following best describes a way in which Americans share common spiritual beliefs?

valuing morals

locus

where the cause of a behavior is located

meeting each of your communication goals in a given situation means that

you are an effective communicator