COM252 Ch. 3 LO

Which are examples of need for control? 1. No matter what problem or health issue Rachel had, her sister always had an even bigger problem or health issue. 2. Reilly was proud to be part of the local Habitat for Humanity. 3. Mia gave her mom a big hug after seeing her for the first time after several months abroad 4. Kara and her new boyfriend like to hold hands alot. 5. Tejvir is constantly calling to check up on his girlfriend to see where she is at and what she is doing 6. After moving to a new school, the first thing Kim wanted to do was make new friends. 7. Whenever Stefanie's coworker came up with a good idea, a Stefanie reframed it to make it sound like her own idea 8. Ian and his teammates always head to the local bar to celebrate after a game, whether they win or lose. 9. Zoey had a hard day at work and couldn't wait to get home and hug her kids.

1, 5, 7

Match the examples to the corresponding term related to face needs: 1. Ever since Danny was promoted, he always dresses well, even when he is just hanging out with his friends. 2. Judy likes to be considered a "good samaritan," so each week she voluteers to serve dinner at a homeless shelter. 3. Whenever Sarah greets people, she always does so with a smile and a warm hello. 4. Caroline wants her colleagues to know she can hold her own, so whenever they offer assistance she says, "I got this." 5. Rhian was glad the talent contest was a blind competition. She wanted to win because she had the best voice, not just because she had the prettiest face. 6. Trevor doesn't like it when his mom visits him at work because she always calls him by pet names in front of his colleagues. A. Autonomy face B. Face C. Face-threatening act D. Competence face E. Fellowship face F. Facework

1. B 2. F 3. E 4. A 5. D 6. C

Which section of Johari's window? 1. Nadia has never had a serious boyfriend. Neither she nor her parents know what kind of person she will marry when she is older. 2. Adela is a journalism major and writes for the college newspaper. 3. Nolan has never told his friends about his mother's struggle with alcoholism. 4. Myron doesn't realize how self-centered he seems to others.

1. Unknown 2. Open 3. Hidden 4. Blind

Which are examples of need for inclusion? 1. No matter what problem or health issue Rachel had, her sister always had an even bigger problem or health issue. 2. Reilly was proud to be part of the local Habitat for Humanity. 3. Mia gave her mom a big hug after seeing her for the first time after several months abroad 4. Kara and her new boyfriend like to hold hands alot. 5. Tejvir is constantly calling to check up on his girlfriend to see where she is at and what she is doing 6. After moving to a new school, the first thing Kim wanted to do was make new friends. 7. Whenever Stefanie's coworker came up with a good idea, a Stefanie reframed it to make it sound like her own idea 8. Ian and his teammates always head to the local bar to celebrate after a game, whether they win or lose. 9. Zoey had a hard day at work and couldn't wait to get home and hug her kids.

2, 6, 8

Which are examples of need for affection? 1. No matter what problem or health issue Rachel had, her sister always had an even bigger problem or health issue. 2. Reilly was proud to be part of the local Habitat for Humanity. 3. Mia gave her mom a big hug after seeing her for the first time after several months abroad 4. Kara and her new boyfriend like to hold hands alot. 5. Tejvir is constantly calling to check up on his girlfriend to see where she is at and what she is doing 6. After moving to a new school, the first thing Kim wanted to do was make new friends. 7. Whenever Stefanie's coworker came up with a good idea, a Stefanie reframed it to make it sound like her own idea 8. Ian and his teammates always head to the local bar to celebrate after a game, whether they win or lose. 9. Zoey had a hard day at work and couldn't wait to get home and hug her kids.

3, 4, 9

What does it mean to say that image management is collaborative?

If others regard your image as genuine, then they will respond in ways that support that image. Their confirmations of your image will reinforce your belief in this image of yourself. However, if others doubt your image, they may perceive you as untrustworthy or inauthentic.

Got Skills? Self-Fulfilling Prophecy Apply communication concepts covered in the text to real-life situations. What? Learn to use the self-fulfilling prophecy to your advantage in interpersonal communication. Why? To help make potentially contentious interactions—such as asking an instructor to reconsider the grade he or she gave you on an assignment—more positive. How? 1. Let's say you make an appointment to ask your instructor to reconsider your grade. Before the conversation, repeat to yourself positive messages such as, "This instructor will deal with me kindly and fairly" and "He will recognize my intelligence and integrity." 2. Mentally remind yourself of those messages as you engage in the conversation. In every way possible, behave as though those statements are already true. Try! 1. With a classmate, friend, or coworker, role-play a conversation about a different difficult interaction. Do not tell the person beforehand of your expectations. 2. Afterward, discuss what went well during the conversation and what would have made it even more positive. Ask the person to identify the behaviors you enacted that contributed to positivity. Identify the ways in which you believe your expectations influenced your partner's behavior. Consider: How did having positive expectations about the conversation help to produce positive results?

Responses will vary, but they should include examples of how the student entered the conversation with an open mind and positive feelings toward the other party. This positive outlook may have resulted in the student using collaborative, respectful language and appropriate nonverbal communication during the encounter, which contributed to the positive response from the other party.

Atsuo and Asuka recently had their first child. Currently, they're struggling to find time to be parents, spouses, friends, and employees. This struggle represents which principle of image management? a. We manage multiple identities. b. We must polish our images. c. Image management is collaborative. d. Image management is complex.

a

Imagine you are a principal at a high school. A group of parents has come to you asking that you no longer post grades of high academic achievers in the school's newsletter. They are concerned that it is damaging to the self-esteem of those who are not high academic achievers. Based on what you know about self-esteem, which of the following is the most appropriate response? a. Research shows there is little association between self-esteem and academic performance. b. High self-esteem really does contribute to better grades. c. Research shows that low self-esteem actually contributes to better grades. d. High self-esteem actually contributes to lower grades.

a

Judy likes to be considered a "good samaritan," so each week she volunteers to serve dinner at a homeless shelter. This is best described as a. facework. b. face. c. image. d. image management.

a

Kristina works as a counselor at her local crisis center. She specializes in counseling rape victims, child abuse victims, and victims of domestic violence. Kristina values the work she does, but her work is stressful, and lately she's been experiencing symptoms of anxiety. Usually, Kristina is able to alleviate her work stress by talking to her partner, Tripp. Kristina knows she cannot disclose the details or her work to Tripp, but she tries to keep Tripp up to date on the types of cases she's working on. In return, Tripp shares information about his work. It is important to Kristina to tell Tripp how she feels at the end of the day and to hear about what is happening with him, so that she can support him, too. However, ever since Kristina began feeling anxious, she has not been sharing as much information with Tripp, so Tripp has begun to pull back from disclosing to Kristina. Kristina realizes that she may be getting burned out from her work, but she is nervous about disclosing this to her boss. She does not want to seem like she cannot handle her responsibilities. Last year, one of Kristina's coworkers talked to their boss about similar concerns, and afterward Kristina was certain her coworker was being evaluated more closely by their boss. Which of the following is most likely the biggest risk Kristina is taking if she discloses too much information about her work cases to her partner? a. hurting Tripp b. violating her clients' privacy c. obligating Tripp to disclose d. rejection by Tripp

b

Maurice and Alicia's e-mail conversations grew longer and more intimate; in other words, they had more breadth and depth to them. This is an example of which of the following? a. the norm of reciprocity b. social penetration theory c. inclusion needs d. honesty and trust

b

Which of the following best exemplifies autonomy face? a. Whenever Sarah greets people, she always does so with a smile and a warm hello. b. Caroline wants her colleagues to know she can hold her own, so whenever they offer assistance she says, "I got this." c. Rhian was glad the talent contest was a blind competition. She wanted to win because she had the best voice, not just because she had the prettiest face. d. Trevor doesn't like it when his mom visits him at work because she always calls him by pet names in front of his colleagues.

b

Jarrick recently disclosed to his family that he is gay. Upon learning this, his family members kicked him out of the house and told him they never wanted to see him again. This is an example of a(n) a. hurtful disclosure. b. privacy violation. c. rejection. d. obligatory disclosure.

c

Maurice and Alicia met through an online dating service. During the first month after meeting, they corresponded only through e-mail. After some initial light-hearted exchanges, their messages grew longer, and they began to discuss increasingly intimate topics. By the second month, they decided they should meet in person. Their most recent e-mails had become quite intimate, and both Maurice and Alicia were looking forward to taking the relationship to another level. Neither of them saw their first time meeting each other as a "first date," since they already knew so much about each other. They joked with each other that this would be more like a sixth date than a first. Alicia was convinced Maurice was her perfect match. Consider what you know about the differences between self-disclosure that occurs in relationships formed online versus face to face. How might Maurice and Alicia's relationship have progressed differently if they had met face to face? a. Their self-disclosure would have been more in-depth. b. They most likely would have behaved the same. c. Their self-disclosure might have occurred in smaller increments over time. d. They would have covered a wider range of topics in their self-disclosure.

c

People often say things via electronically mediated communication that they would not say if they were in a face-to-face setting. This has to do with a. saving face b. self-fulfilling prophecies c. the disinhibition effect d. the norm of recoprocity

c

Abdul thinks he is much more intelligent than his IQ test scores reveal. This demonstrates which of the following characteristics of self-concept? a. Self-concept is multifaceted. b. Self-concept is changeable. c. Self-concept is enduring. d. Self-concept is partly subjective.

d

Jamie is starting her freshman year at State University on a tennis scholarship. She was a top-ranking tennis player in high school, but she knows she'll have stiffer competition in college. Jamie is nervous before her first practice as a freshman, and she's riddled with self-doubt about her abilities and talent. She is certain she will not be nearly as good as the other players. She spends a good deal of time selecting just the right tennis outfit for the first practice, and can't decide if she should wear her hair in a ponytail or braids. She feels self-conscious about how she looks and about what she says to the other girls on her team. Based on what you know about self-concept, which of the following is the most likely cause for Jamie's poor performance at her first college tennis match? a. Her coach is too hard on her. b. She was never as good as others thought she was. c. She was too tired. d. She didn't expect to play well, so she didn't work as hard at practice.

d

Jamie's concern about her appearance and about what she says to others provides an example of which of the following? a. a high self-fulfilling prophecy b. a low self-monitor c. a low self-fulfilling prophecy d. a high self-monitor

d

Which of the following is a benefit of Kristina's self-disclosure to her partner? a. emotional release b. a closer, more trusting relationship c. reciprocity d. All of these choices are correct.

d