comm final pt 2

In which phase of socialization does a group acquire its own identity, when members think of themselves not as "you and me" but as "we"?

Assimilation

Which theory explains why individuals are drawn to others?

Attraction

Which of the following is NOT a characteristic of small groups?

Avoid rules and norms

Which of the following is NOT a challenge that new technology presents to organizations?

Avoiding channel-lean contexts

Which of the following is NOT a behavior that can cause a group to become dysfunctional?

Bragging

The most likely opportunity for forming friendships at work arises with respect to whom?

Co-workers

Which of the following is NOT a common dialectical tension in intimate relationships?

Commitment versus insecurity

Which of the following terms describes an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals?

Conflict

If an organization advertises its services using television and radio commercials, which external audience is it most likely targeting?

Consumers

Lucie and Sophie have been best friends for so many years that they know one another's families, co-workers, and other friends. They are equally welcome in all circles. Lucie and Sophie have used what relational maintenance behavior?

Convergence

Natalie and Xavier have been having difficulties in their relationship for a long time. They've stopped being kind to one another and do not treat each other respectfully. In one particular argument, Xavier accuses Natalie of spending too much time with her friends, but she fires back that it is because he ignores her when they are home. He says he ignores her because she is always nagging him. Natalie and Xavier's portrayal of themselves as victims, and their denial of responsibility for their own behavior, are examples of which of the following?

Defensiveness

Marcos is the chairperson of an executive board for a pharmaceutical company. The decisions his board makes have far-reaching consequences for how the company is run. Marcos thinks it is important that all members of his committee be given the chance to speak and that all ideas be considered equally, regardless of controversy. When it comes time to a vote, Marcos counts everyone's votes equally and he supports the will of the majority even if it doesn't reflect his own preferences. What style of leadership does Marcos have?

Democratic

Which of the following is NOT one of John Gottman's "Four Horsemen of the Apocalypse"?

Disapproval

Which word best describes the belief that each member in a group brings a different set of ideas, experiences, insights, and values to a discussion?

Diversity

Which of the following is NOT an example of a cost in a social relationship?

Having friends listen to you talk about what's going on in your life

Which of the following is NOT a question you can use to understand an organization's structure?

How friendly are the participants in the organization?

When group members are overly confident in their position, ignoring obvious problems, they suffer from which of the following?

Illusion of invulnerability

Which of the following is a warning sign of groupthink?

Illusion of morality

What is the most common form of communication in a relationship?

Instrumental

What term describes the scenario in which each group member influences, and is influenced by, every other group member?

Interdependence

Which term describes the dynamic, common in families and close relationships, in which one person's actions influence the lives of others?

Interdependence

Tara is moving to a new apartment across town. Several of her friends come with their trucks and help her move her belongings to her new place. They stay to help her unpack and get settled as well. Tara is experiencing what type of rewards from her friendships?

Material

Lydia maintains her Facebook page, posting updates regularly and commenting on her friends' posts. She also IMs and e-mails the same group of friends. She maintains her most important friendships not only in person, but online as well. What motivates Lydia's use of communication technology?

Need to belong

Which statement is TRUE about relationships formed online?

Online relationships are often just as close and involve just as frequent communication as our face-to-face relationships do.

Self-disclosure is most closely connected to which dialectical tension?

Openness versus closedness

Which statement is NOT true about opposite-sex friendships?

Opposite-sex friendships closely mirror same-sex friendships.

Due to the faltering economy, Jackson's company is forced to lay off nearly one-third of its employees. In the days leading up to the announcement of who will be laid off, Jackson spends most of his time at work discussing the situation, trying to find reassurance his job is safe. What statement about organizational grapevines applies to Jackson's situation?

People rely heavily on the grapevine during a crisis.

Which of the following is NOT a major reason adolescents use instant messaging?

Playing a trick on someone

Amy's daughter has been attending a particular preschool for two years. Amy has formed bonds with many of the other mothers in her daughter's class. They have regular play dates and even a few "ladies' nights" without the children. Amy genuinely enjoys the time she spends with the other mothers. What most likely attracts her to the other mothers?

Proximity

Which of the following is NOT considered an important familial characteristic?

Proximity behaviors

If you decide to embrace the fact that your relationship will "settle" and become more predictable, and you make peace with having less novelty in the relationship, you have used ___________ as a method of dealing with dialectical tension.

Reaffirmation

Which of the following can be a particularly common barrier to effective listening in groups that evaluate or analyze, because members of such groups may disagree on the merits of the various ideas they're discussing?

Rebuttal tendency

In a study group, you might work harder for a group leader you like and admire than for one you dislike because of what type of power?

Referent

Which of the following is NOT an advantage of small groups?

Sacrifices

If during your speech you reveal to the class your mother died of cancer, you have used which of the following?

Self-disclosure

Acquaintanceships with casual friends at work or school could be characterized by breadth of disclosure but very little depth; however, close friendships involve a higher degree of both breadth and depth. Which statement best explains why this is?

Self-disclosure varies among relationships.

If you don't hesitate to give your friend a ride to school when her car breaks down because you know she would do the same for you, you are engaging in what relational maintenance behavior?

Sharing tasks

___________ theory is a good illustration of how self-disclosure over time is like peeling away the layers of an onion: each self-disclosure helps us to learn more about the person.

Social penetration

Which of the following is NOT one of the five relational maintenance behaviors?

Support

Which word best describes the idea that group members can accomplish more by working together than they could individually?

Synergy

If you nod, smile, and offer other positive nonverbal feedback while your club president is outlining plans for an upcoming fundraiser, you are engaging in what approach to organizational communication?

Transactional

General Electric's corporate slogan is Imagination at Work, rather than the more specific Power Generation at Work. This company is engaging in strategic _______________ to allow both employees and consumers to interpret the slogan in ways that best suit them.

ambiguity

One family type that is becoming increasingly common is the ________ family, with two adult partners raising children who are not the biological offspring of both partners.

blended

Beyond serving as a public expression of a couple's commitment, which stage of relationship development also allows individuals to gain support and approval of people in their social networks?

bonding

Your _____________ for a particular relationship can strongly influence how satisfied you are in that relationship.

comparison level

Most fans of Apple know the ________ story of how co-founders Steve Jobs and Steve Wozniak assembled the first Apple computer in Jobs's garage.

corporate

One of the first warning signs of distress in a relationship is when partners engage in _________, or complaints about each other.

criticism

When you listen to your sister's problems, even when they seem trivial to you, you are exhibiting what kind of commitment to her?

emotional

When group members concentrate on their shared objectives, group cohesiveness increases because the group is

emphasizing collective goals.

What theory maintains that a good relationship is one in which your ratio of costs and rewards is equal to your partner's.

equity

__________ communication can significantly enhance an organization's reputation, productivity, community support, and economic success.

external

The first group most of us belong to is

family.

In response to the worst oil spill in U.S. history in 2010, President Barack Obama set up a task force charged with determining the rate of oil leakage and the appropriate response. He included leading industry experts, officials from BP (the company responsible for the spill) and top government representatives. Because this group had a specific list of goals, it was formed to

focus on discrete tasks.

If you feel pressure to agree with your group's decision, and fear being branded disloyal if you do not, you are feeling the pressure

for conformity.

The term ____________________ describes the increasing connectedness of societies and their economies as a result of developments in transportation and communication.

globalization

Jean is working on a group project in his sociology class on the 2010 earthquake in Haiti. Since Jean has family in Haiti, his group has asked him to interview family members about their experiences during the event. Because Jean is the only one in his group with access to those data, Jean now has ______________ in his group.

informational power

Which of the following is NOT a type of story used to affirm organizational identity?

integral

Intimate relationships usually involve a higher commitment of our energies and other resources, called

investment

Some group members actively prevent the group from hearing about arguments or evidence against the group's position because of

mindguards.

The major advantage of _______________ over brainstorming is that it can encourage participation from members who might be uncomfortable contributing their ideas aloud.

nominal group technique

Which of the following is NOT a form of commitment?

psychic

When you participate in a commencement ceremony at your college, you are participating in a(n)

rite of passage

Positions in a family, such as father and son, are based on the structure of your relationships with others, but _________ are based on the social and emotional functions that your behaviors serve within your family.

roles

Some researchers have suggested that people who are high ___________ are able to perceive the needs of others in a group and adapt their own behavior to meet those needs, which can lead to leadership emergence.

self-monitors

Caroline does not enjoy spending time with her husband's family at all. She finds them to be overbearing and pretentious, and she's sure her mother-in-law does not like her. However, because of her __________ commitment to her husband, Caroline spends holidays and some vacations with her in-laws.

social

Grayson works in the technology department at a large non-profit agency. Every Friday night, he participates in a company softball league, and after every game, he and his co-workers go out for drinks. Grayson and his co-workers are participating in what type of ritual?

social

Stephen and Tim are co-workers with a strong friendship outside of the workplace. They are working in the same-level position, and when a supervisory position becomes available, they both apply. Stephen is disappointed when he finds out that Tim got the promotion, because he feels that he is more qualified and has been at the company longer. However, because of the ________________ dimension of their relationship, Stephen acts happy and voices his support for Stephen.

social

The guiding principle of ______________ theory is that people seek to maintain relationships in which their benefits outweigh their costs.

social exchange

After many years, it is not uncommon for relationships to come into which stage, when partners feel as if they are "going through the motions" and the relationship stops growing?

stagnating

The _____________ approach to organizational communication recognizes that people in an organization can use communication to control their environments.

strategic control

According to the theory of _____________, all human behavior, including communication behavior, is influenced by a tension between creativity and constraint.

structuration

Liking your brother's best friend the more you get to know him is a reflection of the ______________ theory.

uncertainty reduction

Exercising caution when using e-mail, using face-to-face communication when possible, and not letting technology become distracting are all ways to

use communication technology effectively.

During conflicts that arise in their relationship, Gavin and Mia tend to be very negative and quick to express anger and disappointment. They have a hard time listening to one another and instead spend arguments trying to persuade the other person to agree with them. Although their arguments are heated, they are often followed by intense periods of affection and "making up". Which word best describes Gavin and Mia as a couple?

volatile

The pressure of balancing the demands of work with those of non-work activities results in ___________ conflict for many people.

work/life