Communication

Which essential role does the nurse play in the health care team between multiple primary health care providers and specialists? 1.Facilitates communication between the team 2.Diagnoses the client and collaborates with the team 3.Implements independent interventions and shares their effectiveness 4.Reads the client's record, including reports and specialists' consultations

1.Facilitates communication between the team

A client is experiencing anxiety about being hospitalized. What therapeutic communication techniques should the nurse use while interacting with the client? Select all that apply. 1.Turn the client's favorite TV show on. 2.Ask the client to identify how he or she feels. 3.Help the client identify the cause of the anxiety. 4.Lean against the wall casually with arms crossed.

2. Ask the client to identify how he or she feels. 3. Help the client identify the cause of the anxiety.

A Spanish-speaking client arrives at the triage desk in the emergency department and states to the nurse that an interpreter is needed. Which is the best action for the nurse to take? 1.Have one of the client's family members interpret. 2.Have the Spanish-speaking triage receptionist interpret. 3.Page an interpreter from the hospital's interpreter services. 4.Obtain a Spanish-English dictionary and attempt to triage the client.

3.Page an interpreter from the hospital's interpreter services.

The charge nurse is assessing the nurse's knowledge about the use of an interpreter. Which statement made by the nurse requires a need for further teaching? 1.Using friends to interpret is a conflict of interest 2.Family members should not be used due to confidentiality 3.The use of an interpreter decreases the risk of relaying inaccurate information 4.The use of an interpreter does not need to occur until the client requests one

4.The use of an interpreter does not need to occur until the client requests one