Communication Exam

A friendship is a voluntary interpersonal relationship that provides social support.

True

Dialectical tensions occur when two opposing forces exist simultaneously.

True

Disconfirming communication signals a lack of regard and value.

True

When people feel attacked, they typically respond with ___________.

defensiveness

Clearly explaining what you witnessed in another person's behavior, that can be changed, is associated with which Gibb category?

description

Many women think of sex as a way to ____________ intimacy, while men are more likely to see it as a way to ____________ intimacy.

express/create

Every individual in your family pretty much does things his/her own way. This is known as a ____________ family.

low conformity orientation

___________ is the relational step that occurs right before termination

Avoidance

It is understood that every year Bob will plan a surprise evening for Cathy's birthday. Cathy just doesn't know where the surprise will take place. Bob and Cathy are using the ________ strategy for managing the stability-change dialectic.

Alternation

The five Conflict Management Styles

Avoiding Accommodating Competing Compromising Collaborating

A wedding or moving in together occurs in which stage of relational development?

Bonding

4 dimensions of intimacy

Emotional, Physical, Intellectual, and shared activities

The four Responses to Conflict

Exit response Neglect response Loyalty Response Voice response

An irrelevant response occurs when one person begins to speak before the other is through making a point.

False

Conflict is an expressed struggle between at least two interdependent parties who have compatible goals, but perceive scarce rewards, and interference from the other party in achieving their goals.

False

Gibb's notion of spontaneity means sharing whatever you're thinking as soon as it crosses your mind.

False

Partners who use different but mutually reinforcing behaviors to manage their conflicts have a conflict style called symmetrical.

False

Studies show that communication via mediated channels can be more effective than face-to-face communication in improving the quality of a relationship.

False

identify levels of disconfirmation.

Impervious response Interrupting response Irrelevant response Impersonal response Ambiguous response

When partners begin to say, "Yes, we'll definitely come to the party," they have moved into which relational stage?

Integrating

Disconfirming Communication

Lack or regard

Confirming Communication

Message which conveys value

Both partners want to turn a friendship into a romantic relationship. This is an example of ______________.

Mutual Romance

Examples of the level of confirmation

Recognition the others exists acknowledgement of others feelings

Your entire family still talks about the reunion that happened at Lake Wenatchee in 2005. This is an example of ______________.

Shared narratives

Types of friendships

Short term VS long term Task VS Maintenance oriented Low VS High disclosure Low VS High obligation Infrequent VS Frequent contact

Families operate as a ________ where members interact with one another to form a whole.

System

Intimacy is another term for relational closeness.

True

Metacommunication is communication about communication.

True

Saying, "I feel like we aren't talking very much lately" is an example of metacommunication.

True

Which of the following is NOT a step in the win-win problem-solving approach (i.e., the Seven Steps of Effective Conflict Management)?

Vote on the easiest solution

Which of the following is not an example of metacommunication?

We need to go to the grocery store

Speaker: I'm really worried about trying to meet all of my obligations this semester. There's just SO much to do! Listener: Yeah, I guess we're all overwhelmed. I had to work every day last weekend. The listener's response is an example of:

an impersonal response

You want to go out for Chinese food, but your significant other wants Italian food. You say, "OK. Let's go for Italian." You are demonstrating which conflict orientation?

accommodation

The following are all types of friendships EXCEPT:

achievement vs. nurturing

You listen closely while your friend describes some major problems he's having at home. You then ask some follow-up questions. This represents which level of confirming response?

acknowledgment

A co-worker tells you that he or she knows the only one way to fix something. This is an example of:

certainty

Staying out later than you say you will could be an example of which stage of relational development?

circumscribing

Tonya and Michael have a big tax return coming. They make a list of the things they need for their home and then rank them in order of importance. They decide together that they should buy a new television, but also get their deck fixed. This is an example of:

collaboration

Long-time friends Grace and Kishia had little in common when Grace got married and Kishia was still single. Once Kishia got married, she found herself talking to Grace all the time again. This is an example of:

communication within a friendship can change over time

Although she has a boyfriend, Kim realizes she may be happier if she is single when she goes away to college. Kim is rating her relationship according to her:

comparison level of alternatives

"You never go to the store when I need you to" is an example of which type of disagreeing message?

complaining

Gottman claims that _____________ is not the sign of a troubled relationship.

complaining

You are not good with finances, so you appreciate a partner who manages their money well. This is an example of:

complementarity

A comment that belittles and demeans is known as:

contempt

When a couple tells others that they will be getting a divorce and others react with surprise, they are experiencing what dialectical tension?

conventionality-uniqueness

When families agree that they will talk out problems, this is attributed to their:

conversation orientation.

When you are arguing over financial matters, and your partner says, "You're so selfish and irresponsible with our money. You never consider my needs." This is known as:

criticism

Gottman claims that _____________ is a sign of a troubled relationship.

disrespectful criticism

Hugging a good friend while saying, "I think that you did well!" is an example of what level of confirming response?

endorsement

Celine said she would help her friend Nyiesha move next weekend. When Nyiesha tries to call Celine to firm up the plans, she doesn't answer her phone. This is an example of:

expectancy violation

Taylor: "Do you want to go for Mexican food tonight?" Mitch: (sarcastically) "Sure, I'd love to have Mexican food again tonight." Mitch's response is an example of a(n)

incongruous response

Messages that communicate indifference are associated with which Gibb category?

neutrality

Saying you aren't upset with someone, but then intentionally ignoring them when you see them is an example of what kind of conflict?

passive aggression

Differentiation is healthy because

people need to be individuals as well as part of a relationship

______________ occurs when one person in a relationship withdraws from the interaction, shutting down dialogue.

stonewalling

Individuals with a win-lose orientation deal with conflict by:

trying to get others to concede to their solution