Communication Exam
A friendship is a voluntary interpersonal relationship that provides social support.
True
Dialectical tensions occur when two opposing forces exist simultaneously.
True
Disconfirming communication signals a lack of regard and value.
True
When people feel attacked, they typically respond with ___________.
defensiveness
Clearly explaining what you witnessed in another person's behavior, that can be changed, is associated with which Gibb category?
description
Many women think of sex as a way to ____________ intimacy, while men are more likely to see it as a way to ____________ intimacy.
express/create
Every individual in your family pretty much does things his/her own way. This is known as a ____________ family.
low conformity orientation
___________ is the relational step that occurs right before termination
Avoidance
It is understood that every year Bob will plan a surprise evening for Cathy's birthday. Cathy just doesn't know where the surprise will take place. Bob and Cathy are using the ________ strategy for managing the stability-change dialectic.
Alternation
The five Conflict Management Styles
Avoiding Accommodating Competing Compromising Collaborating
A wedding or moving in together occurs in which stage of relational development?
Bonding
4 dimensions of intimacy
Emotional, Physical, Intellectual, and shared activities
The four Responses to Conflict
Exit response Neglect response Loyalty Response Voice response
An irrelevant response occurs when one person begins to speak before the other is through making a point.
False
Conflict is an expressed struggle between at least two interdependent parties who have compatible goals, but perceive scarce rewards, and interference from the other party in achieving their goals.
False
Gibb's notion of spontaneity means sharing whatever you're thinking as soon as it crosses your mind.
False
Partners who use different but mutually reinforcing behaviors to manage their conflicts have a conflict style called symmetrical.
False
Studies show that communication via mediated channels can be more effective than face-to-face communication in improving the quality of a relationship.
False
identify levels of disconfirmation.
Impervious response Interrupting response Irrelevant response Impersonal response Ambiguous response
When partners begin to say, "Yes, we'll definitely come to the party," they have moved into which relational stage?
Integrating
Disconfirming Communication
Lack or regard
Confirming Communication
Message which conveys value
Both partners want to turn a friendship into a romantic relationship. This is an example of ______________.
Mutual Romance
Examples of the level of confirmation
Recognition the others exists acknowledgement of others feelings
Your entire family still talks about the reunion that happened at Lake Wenatchee in 2005. This is an example of ______________.
Shared narratives
Types of friendships
Short term VS long term Task VS Maintenance oriented Low VS High disclosure Low VS High obligation Infrequent VS Frequent contact
Families operate as a ________ where members interact with one another to form a whole.
System
Intimacy is another term for relational closeness.
True
Metacommunication is communication about communication.
True
Saying, "I feel like we aren't talking very much lately" is an example of metacommunication.
True
Which of the following is NOT a step in the win-win problem-solving approach (i.e., the Seven Steps of Effective Conflict Management)?
Vote on the easiest solution
Which of the following is not an example of metacommunication?
We need to go to the grocery store
Speaker: I'm really worried about trying to meet all of my obligations this semester. There's just SO much to do! Listener: Yeah, I guess we're all overwhelmed. I had to work every day last weekend. The listener's response is an example of:
an impersonal response
You want to go out for Chinese food, but your significant other wants Italian food. You say, "OK. Let's go for Italian." You are demonstrating which conflict orientation?
accommodation
The following are all types of friendships EXCEPT:
achievement vs. nurturing
You listen closely while your friend describes some major problems he's having at home. You then ask some follow-up questions. This represents which level of confirming response?
acknowledgment
A co-worker tells you that he or she knows the only one way to fix something. This is an example of:
certainty
Staying out later than you say you will could be an example of which stage of relational development?
circumscribing
Tonya and Michael have a big tax return coming. They make a list of the things they need for their home and then rank them in order of importance. They decide together that they should buy a new television, but also get their deck fixed. This is an example of:
collaboration
Long-time friends Grace and Kishia had little in common when Grace got married and Kishia was still single. Once Kishia got married, she found herself talking to Grace all the time again. This is an example of:
communication within a friendship can change over time
Although she has a boyfriend, Kim realizes she may be happier if she is single when she goes away to college. Kim is rating her relationship according to her:
comparison level of alternatives
"You never go to the store when I need you to" is an example of which type of disagreeing message?
complaining
Gottman claims that _____________ is not the sign of a troubled relationship.
complaining
You are not good with finances, so you appreciate a partner who manages their money well. This is an example of:
complementarity
A comment that belittles and demeans is known as:
contempt
When a couple tells others that they will be getting a divorce and others react with surprise, they are experiencing what dialectical tension?
conventionality-uniqueness
When families agree that they will talk out problems, this is attributed to their:
conversation orientation.
When you are arguing over financial matters, and your partner says, "You're so selfish and irresponsible with our money. You never consider my needs." This is known as:
criticism
Gottman claims that _____________ is a sign of a troubled relationship.
disrespectful criticism
Hugging a good friend while saying, "I think that you did well!" is an example of what level of confirming response?
endorsement
Celine said she would help her friend Nyiesha move next weekend. When Nyiesha tries to call Celine to firm up the plans, she doesn't answer her phone. This is an example of:
expectancy violation
Taylor: "Do you want to go for Mexican food tonight?" Mitch: (sarcastically) "Sure, I'd love to have Mexican food again tonight." Mitch's response is an example of a(n)
incongruous response
Messages that communicate indifference are associated with which Gibb category?
neutrality
Saying you aren't upset with someone, but then intentionally ignoring them when you see them is an example of what kind of conflict?
passive aggression
Differentiation is healthy because
people need to be individuals as well as part of a relationship
______________ occurs when one person in a relationship withdraws from the interaction, shutting down dialogue.
stonewalling
Individuals with a win-lose orientation deal with conflict by:
trying to get others to concede to their solution