communication final

Which of the following choices defines the term encoding? translating an idea or thought into words assigning meaning to received message receiving a message interfering with the sending of a message

translating an idea or thought into words

Variations in volume

Adds emphasis or creates surprise

Larry makes an off-color joke at a party. No one laughs, and most of the listeners turn away uncomfortably. The reaction of the listeners illustrates which component of communication? channel feedback code source

feedback

Which of the following are figures of speech? SATA "I was hungry as a bear and ate a big dinner last night." "I did not eat breakfast this morning." "I was dying of hunger when I got up this morning." "Her hunger to succeed drives her to get up early to practice."

"I was hungry as a bear and ate a big dinner last night." "I was dying of hunger when I got up this morning." "Her hunger to succeed drives her to get up early to practice."

Which of the following is an example of a euphemism? "Our military uses enhanced interrogation techniques to obtain crucial information." "The patient has a subdural hematoma." "I don't want to host Thanksgiving, but I won't want to make waves with my family." "This rug has seen better days."

"Our military uses enhanced interrogation techniques to obtain crucial information."

Which is an example of jargon? "The patient suffered a myocardial infarction." "You snooze, you lose." "Press the enter key after each entry." "We have the finest selection of pre-owned vehicles."

"The patient suffered a myocardial infarction."

______ is an expression that has lost originality and force through overuse. Groupthink A cliché Hyperbole Jargon

A cliché

Enunciation

Allows a large audience to understand you clearly

Why is it helpful for public speakers to choose topics that interest them? SATA There is more information available about interesting topics. Audiences are only interested in what the speaker finds interesting. An interesting topic motivates speakers to perform well. Public speakers usually know more about topics that interest them.

An interesting topic motivates speakers to perform well. Public speakers usually know more about topics that interest them.

compliance-gaining

Attempts to persuade another person to do something they might not ordinarily do.

Which is an example of a role that affects perception? Blanca is a model, so people are surprised when they learn that she has little interest in fashion. Cora woke up in a good mood, and nothing can bother her. Grayson is afraid of all dogs because one bit him when he was a child. George gets special treatment because of his good looks.

Blanca is a model, so people are surprised when they learn that she has little interest in fashion.

Speaking rate

Can help convey confidence

______ is the shifting from one treatment of language to another based on audience and place. Dialectic switching Code switching Dialogue Turn taking

Code switching

______ is the process of using messages to generate meaning. Implementation Recollection Monitoring Communication

Communication

______ refers to the set of circumstances or situation in which communication occurs. Context Noise Channel Meaning

Context

______ refers to the set of circumstances or situation in which communication occurs. Noise Meaning Channel Context

Context

______ is the process of assigning meaning to an encoded message. Noise extraction Encoding Decoding Dechannelization

Decoding

Kai is uncomfortable with confrontation, yet as a business owner he must negotiate with suppliers and deal with unhappy customers on a daily basis. How might studying communication help him solve his problems? He could learn to manipulate suppliers to get a better deal. He could learn techniques for resolving conflicts. He could learn to speak before large audiences. He could improve his vocabulary to intimidate rude customers.

He could learn techniques for resolving conflicts.

Which of the following choices is true of a typical "friends with benefits" type of relationship? The relationship tends to be free of any complications. The partners both agree to keep the relationship secret. It includes friends who have sex but no long-term commitment. Unlike traditional romantic relationships, there are no real rules.

It includes friends who have sex but no long-term commitment.

Which of the following is a typical result of studying communication? It makes you less sensitive to different communication styles in relationships. It tends to increase interpersonal conflicts and the ability to resolve them. It makes others more likely to see you as a competent communicator. It reduces the need for thinking skills, such as those used in making an argument.

It makes you less sensitive to different communication styles in relationships.

Jenny has a pleasant chat with the person she met sitting next to her on a short flight from New York to Boston. This would not be considered an interpersonal relationship for which of the following reasons? SATA The interaction involved only two people. Jenny and her conversation partner were not introduced by a third party. Jenny has not interacted with the person for an extended period of time. The relationship lacks a pattern of interaction.

Jenny has not interacted with the person for an extended period of time. The relationship lacks a pattern of interaction

Pitch and inflection

Lets an audience know when you are asking a question and whether you are sincere or sarcastic

Which of the following are examples of transactional communication? SATA At a debate, Seo Hee waits patiently while Franklin speaks, but she uses the time to prepare her next argument. Via text messages, Edmund gives Lucy directions to his house to which she responds, "Got it. Thanks!" Mindy and Jacob are simultaneously texting each other about their ideas and thoughts on a weekend getaway. Sisters Keisha and Tiffany send each other knowing glances as they listen to their father recount stories from their childhood.

Mindy and Jacob are simultaneously texting each other about their ideas and thoughts on a weekend getaway. Sisters Keisha and Tiffany send each other knowing glances as they listen to their father recount stories from their childhood

Which of the following is the best example of hyperbole? Waves of loss wash over me. Perky petunias please me. Mrs. Nowitsky is older than the pyramids. My friend can read me like an open book.

Mrs. Nowitsky is older than the pyramids.

compliance-resisting

Occurs when targets of influence messages refuse to conform to requests.

artifacts

Ornaments or adornments we display that hold communicative potential.

______ involves verifying with your conversational partner that you have a common understanding of an event that has occurred or a common definition of a particular phenomenon. Making inferences Perception checking Rules regarding place Rules of engagement

Perception checking

Which of the following is an example of identity management? Rita posts a photo of herself in her best suit on her LinkedIn profile. Bobby has another migraine and feels sorry for himself. Bruno's wife seems sad so he checks in with her to find out whether he has upset her. Lola rehearses a difficult conversation in her thoughts.

Rita posts a photo of herself in her best suit on her LinkedIn profile.

Jason wakes up in a bad mood and feels as if everyone he meets is out to get him.Terry was arrested for something he didn't do and now distrusts law enforcement.Lola was in a minor auto accident and now has difficulty concentrating at work.Austin uses simpler vocabulary with his teammates than he uses with his professor.Which person's experience is an example of perceptual constancy? Lola Jason Terry Austin

Terry

Which of the following choices describes marriage and family trends in the United States in recent years? SATA The United States has the lowest percentage of single-parent families in comparison to other developed countries. Half of all families are headed by a single mother instead of two parents. The number of heterosexual marriages has been slowly decreasing. The divorce rate for the middle- and upper-class income brackets has decreased in recent years.

The number of heterosexual marriages has been slowly decreasing. The divorce rate for the middle- and upper-class income brackets has decreased in recent years.

influence

The power a person has to affect other people's thinking or actions.

objectics

The study of the human use of clothing and other artifacts as nonverbal codes.

Which of the following are true of social media friendships? SATA They can begin or end very easily. It's hard to know whom to trust in these friendships. They are usually anonymous friendships. They have changed how we define friendship.

They can begin or end very easily. It's hard to know whom to trust in these friendships. They have changed how we define friendship.

the public radio station in Kala's city is having a telethon to raise money for the station. Kala, a fundraising professional, has been invited to address the volunteer callers about how to interact with donors over the phone. The audience is having a hard time paying attention because the room in which Kala is speaking is stuffy and hot. Which question should Kala have asked the person who invited her to speak? What is the relationship between the telethon host and the volunteers? How are the audience members similar to or different from me? What will the room be like where I am speaking? Where will the post-telethon "Thank you" speeches take place?

What will the room be like where I am speaking?

In general, you have the greatest latitude in word choice and grammar when speaking with ______. a close friend your supervisor at work a judge in court your English professor

a close friend

What is language? gestures we use to communicate the emotions evident in our words all methods of communication a code we use to communicate with others

a code we use to communicate with others

Which of the following choices is an example of a dialogue? a conversation between two friends a thought about what to wear a speech about water conservation a smile

a conversation between two friends

What is a dialogue? an internal thought process a conversation or negotiation controlling your self-presentation using facial expressions and gestures

a conversation or negotiation

Which of the following describes the interaction model of communication? a one-way process in which the same message is sent to all of the participants a two-way process in which the source and the receiver exchange messages a one-way process in which the source encodes a message to the receiver a two-way process in which both participants send messages simultaneously

a two-way process in which the source and the receiver exchange messages

The ______ model is a one-way process in which a source encodes a message and then sends it through a channel for the receiver to decode. interaction static transactional action

action

Joan watches a baseball game. She sees the batter hit a home run. This is an example of which type of perception? active perception semantic perception physical perception subjective perception

active perception

Johan is in the park. He knows this because he sees children playing, hears birds singing in the trees, and feels the crunch of the leaves under his feet. These are examples of which type of perception? psychological perception subjective perception active perception passive perception

active perception

Weston is a speechwriter for a politician in a conservative district. He needs to write a speech that addresses local taxes without promising a tax reduction or ruling out a tax increase. What type of language will Weston need to use in the speech? jargon ambiguous slang cliché

ambiguous

Which of the following choices represents a connotative meaning for the word snake? an untrustworthy, treacherous person a nice person a type of lizard a scaly, legless, cylindrical reptile

an untrustworthy, treacherous person

Which statement defines noise? anything that helps to decode a message anything that is used to translate a message anything that helps to encode a message anything that interferes with the clarity of a message

anything that interferes with the clarity of a message

Anita wants people to see her as fun-loving and easy going. She is very informal and doesn't mind jokes occasionally being made at her expense. Which element of communication is Anita using here to manage her identity? appearance setting manner context

appearance

Thinking of as many topics as possible in a limited time is called ______. brainstorming drawing indirect inferences free association task isolation

brainstorming

Umberto wants to deliver a speech about weddings, but he thinks his topic idea is too broad. How should he go about narrowing his topic? by looking at dozens of wedding magazines by generalizing his topic and delivering a speech about marriage by starting over and brainstorming new topic ideas by listing smaller, related ideas, such as modern Italian weddings

by listing smaller, related ideas, such as modern Italian weddings

A message moves from source to receiver through a medium, or ______. context channel voice interpretation

channel

In the ______ stage, the primary focus is on setting limits and boundaries on communication between two people. avoidance circumscribing differentiation termination

circumscribing

The systematic arrangement of symbols to make meaning is a ______. context noise pattern code channel

code

The technical term for shifting from treatment of language to another based on the audience and place is ______. rules of engagement translating turn talking code switching

code switching

Which of the following is the best definition of the term context in communication? communicating in set circumstances or a situation meaning assigned to certain words assigning meaning without using words communicating

communicating in set circumstances or a situation

Which of the following is the best definition of the term context in communication? meaning assigned to certain words communicating assigning meaning without using words communicating in set circumstances or a situation

communicating in set circumstances or a situation

_____ is the process of using messages to generate meaning. Implementation Communication Monitoring Recollection

communication

Greta plans to ask her parents to co-sign a car loan for her. She knows they really won't want to do this, but she will tell them things that she thinks will influence them to agree, like the fact that she has been working very hard at her job and needs safer transportation to get there. She does not plan to take "no" for an answer. Which specific process is Greta engaging in? bargaining compliance-resistance compliance-gaining personal expression

compliance-gaining

Samir writes a screenplay about his experiences growing up in a small town. This is an example of which function of verbal communication? analytical function creative function social function instrumental function

creative function

Pari is watching an episode of her favorite show when her friend, Samantha, calls her. Samantha is audibly upset and asks, "Do you have a few minutes?" Pari observes Samantha's verbal and nonverbal communication and interprets the message to mean, "Something upsetting has happened and I need to talk to you right now." Which process for interpreting messages is Pari using? decoding revising symbolizing encoding

decoding

Which of the following is the best definition of the term codependency? depending on the needs of or the control by another depending on a relationship which is physically violent depending on a partner only for monetary needs depending on jealous behavior to control a relationship

depending on the needs of or the control by another

Which of the following is the best way to describe the stage of relational maintenance? creating a relationship that could be represented by a flat line on a graph establishing strategies for keeping a relationship together learning ways to improve how a couple communicates discovering ways for couples to get to know each other

establishing strategies for keeping a relationship together

Which of the following are examples in which present feelings could affect a person's perception in communicating with others in a group meeting? SATA having skipped a meal in order to attend the meeting trying not to cough as a result of having a cold feeling chilly in a room with air conditioning carrying out the role of group leader

having skipped a meal in order to attend the meeting trying not to cough as a result of having a cold feeling chilly in a room with air conditioning

During an oral report, Henry varies the pitch of his voice. Which term describes Henry's actions? inflection articulation enunciation volume

inflection

Zach has an interview for a new job. Before he leaves for the interview, he rehearses a few answers to common interview questions. Then, while he's waiting for his appointment, he thinks positive thoughts to calm his nerves. Zach is engaging in which type of communication? dialogue perceptual checking identity management intrapersonal communication

intrapersonal communication

Which of the following statements reveals a healthy dependency in a relationship? SATA knowing that your partner will gladly listen to you knowing that there is no one you trust as much as your partner, even yourself depending on your partner to keep you company in every activity enjoying a hobby on your own in which your partner has no interest

knowing that your partner will gladly listen to you enjoying a hobby on your own in which your partner has no interest

What is concrete language? language that is loaded with clichés language that is specific, not abstract or vague language that doesn't attract attention language that uses ambiguity

language that is specific, not abstract or vague

Which of the following are steps in the process of brainstorming? SATA list potential topics choose three interesting topics research topics to make sure there is enough information narrow topics to one final choice

list potential topics choose three interesting topics narrow topics to one final choice

The ______ is the verbal or nonverbal expression of the idea, thought, or feeling that a source communicates to the receiver. receiver response message channel

message

Ken wears professional clothing and uses appropriate gestures to help express himself during a job interview. Clothing and gestures are examples of which of the following choices? paralinguistic features tactile communication personal space nonverbal codes

nonverbal codes

Grouping stimuli into meaningful units defines which stage of perception? transaction selection interpretation organization

organization

Maurice's boss asks him to fill in his timesheet in fifteen-minute increments. The request worries Maurice. He asks his boss if she is unhappy with the timeliness of his work. She replies that the request is a directive from the corporate office and has nothing to do with him personally. Which term describes how Maurice avoided a miscommunication? perceptual checking active perception identity management perceptual constancy

perceptual checking

Gloria's mother was a single mother who worked hard to raise three children and help them go to college. Gloria is very defensive about any criticism of single mothers and feels that society lets them down in almost every circumstance. What is affecting Gloria's perception? gender roles physiological features present feelings perceptual constancy

perceptual constancy

Natasha is the only woman and the only thirty-something in her small postbaccalaureate nursing program. During breaks between classes, Natasha sits alone because she worries that she has little to contribute to conversations with her younger, male colleagues. What is influencing Natasha's perception? roles present feelings past experiences physiological differences

physiological differences

Language that is vulgar, abusive, or disrespectful of things sacred is known as

profanity

Mai was born in the United States, but her parents are Chinese immigrants. Some people assume that she must be good at math or that she is a terrible driver. What type of language do such individuals use to describe Mai? racist language profane language sexist language ageist language

racist language

Which of the following are important factors in helping convey a message successfully in communication? recognizing that communication is a process generating common meaning between the speaker and listener having little or no shared experience between the speaker and listener using the right words and facial expressions when speaking

recognizing that communication is a process generating common meaning between the speaker and listener using the right words and facial expressions when speaking

Which of the following would be typical rules regarding place for a public park where children and their parents play? SATA being careful to use grammar correctly using formal speech restricting shouting restricting speech to personal topics

restricting shouting restricting speech to personal topics

A belief that leads to its own fulfillment is called ________ -fulfilling prophecy

self

Noting that you donate to your local fire and police funds to "support the hardworking men who care for the community" is an example of which kind of language? racist language profane language ageist language sexist language

sexist language

Jenna texts Clarissa to invite her to a pool party. This is an example of which function of verbal communication? social function creative function analytical function instrumental function

social function

What does the person who is the source do? declines the message ends the communication is the target of the message starts the communication

starts the communication

What does the person who is the source do? ends the communication declines the message starts the communication is the target of the message

starts the communication

Michael had an argument with his wife and is in an awful mood. When his boss asks for a report that he already turned in, he feels undervalued and unnoticed. This is an example of which type of perception? subjective perception passive perception active perception psychological perception

subjective perception

Which of the following are actions that are part of the process of perceptual checking? SATA suggesting possible explanations for observed behavior describing observed behavior verifying whether explanations for observed behavior are correct giving criticisms for observed behavior

suggesting possible explanations for observed behavior describing observed behavior verifying whether explanations for observed behavior are correct

A ______ is something that represents an idea, process, or physical entity. context symbol rule belief

symbol

What does it mean to say that interpersonal communication generally requires that the communicators share physical proximity? that the people communicating are in a position where they can both hear and see each other that the success of the communication depends only on the receiver's ability to hear the message that the success of the communication depends only on the speaker's ability to clearly state the message that the people communicating are at the same general location even if they cannot see each other

that the people communicating are in a position where they can both hear and see each other

Which of the following choices defines the term code in communication? the verbal or nonverbal expression of an idea, thought, or feeling the arrangement of symbols that creates meaning in the mind the verbal or nonverbal response to a message the means by which a message travels from source to receiver

the arrangement of symbols that creates meaning in the mind

Which of the following choices defines the term code in communication? the verbal or nonverbal expression of an idea, thought, or feeling the means by which a message travels from source to receiver the verbal or nonverbal response to a message the arrangement of symbols that creates meaning in the mind

the arrangement of symbols that creates meaning in the mind

Which of the following choices best defines the term meaning? an exchange of ideas between two or more people the message a person is trying to send and how it is interpreted clearly communicated gestures codes and their usage

the message a person is trying to send and how it is interpreted

To improve your nonverbal communication, you should pay close attention to the context of the communication. In other words, you need to adjust your behavior according to which of the following elements of the communication? SATA the message the physical setting the occasion the situation

the physical setting the occasion the situation

Which of the following choices defines the term objectics? the act of degrading something to the status of an object the study of the human use of clothing and other artifacts the decision to go along with group norms for clothing the ornaments you display

the study of the human use of clothing and other artifacts

Which of the following would be a likely source of information about the ratio of males to females at a particular university or the number of international students the university has? the website of a local city newspaper the website of the local state government the website of the university www.city-data.com

the website of the university

Leila texts Micah to ask if his party starts at 8 pm or 9 pm. Micah texts her back to tell her to come any time after 8 pm and then realizes that he never asked Leila to bring her chili cheese dip. He texts her again to request the dip and she calls to say, "Of course I will make the dip!" and to ask how much to bring. Which model of communication is represented by Leila and Micah's interaction? transaction model interaction model reaction model action model

transaction model

Which of the following is an example of interpersonal communication? two longtime coworkers sitting and discussing the details of a project they are both working on a tourist in a foreign country asking someone in the street for directions a school principal making an announcement over the intercom to the teachers and students a revealing and emotional love letter written to someone by his or her secret admirer

two longtime coworkers sitting and discussing the details of a project they are both working on

Which defines the analytical function of verbal communication? using plain language to tell someone what to think using language to maintain relationships using language to analyze and evaluate ideas using figurative language and imagination

using language to analyze and evaluate ideas

What is verbal communication? using gestures to convey meaning using language to convey meaning raising your voice to convey meaning using music to convey meaning

using language to convey meaning

Which of the following choices defines the instrumental function of verbal communication? using language to build and maintain relationships using language to get someone to do or think something using language and imagination to write the lyrics to a song using language to evaluate an issue or idea

using language to get someone to do or think something

Which of the following choices defines the term perception? using closure to organize objects using distance between objects to group them using shared attributes to group objects using the senses to gather, organize, and interpret information

using the senses to gather, organize, and interpret information

Which of the following choices defines the term perception? using closure to organize objects using shared attributes to group objects using distance between objects to group them using the senses to gather, organize, and interpret information

using the senses to gather, organize, and interpret information

Which of the following are obvious forms of communication? SATA waving at a friend calling your mother on her cell phone eating breakfast at the same time every day watching a television show

waving at a friend calling your mother on her cell phone watching a television show

Jackson was banned from his favorite television show's message board for using profanity. Which type of language was Jackson using? words that exclude based on gender words that are negative and target a particular ethnic group words that insult people based on their age words that are vulgar, abusive, or disrespectful of sacred things

words that are vulgar, abusive, or disrespectful of sacred things