Communications Quiz Chapters 1-3

One way to be more inclusive and less confrontational in a conversation is to use ____

"we" language

____ are nonverbal communication with create a connection between people and lessen psychological barriers

immediacy behaviors

Which of these are ways that eye contact could negatively affect a conversation

looking away from the speaker frequently looking down while the speaker is talking glaring at the speaker

Anxiety and fear over real or imagined communication with other people of an individual is ____.

communication apprehension

Using models to study the communication process helps us to do which of these?

Apply communication concepts, define communication, analyze and improve communication encounters, identify specific concepts and steps

When Sierra talks to her aunt, who is from the South, she often adds in the word "yall" to feel closer to her aunt. When she talks to her roommate at college from India, she is careful not to use slang the roommate might not understand. When Sierra talks to her boyfriend from her hometown of Pittsburgh, she calls him a "yinzer" Sierra is ____

Code Switching

Which of these are principles of the National Communication Associations "Credo for Ethical Communication"?

Condemn communication that degrades individuals and humanity Endorse freedom of expression and tolerance of dissent Accept responsibility for the consequences of our own communications Committed to the expression of personal convictions in pursuit of fairness and justice

Words that are used only by a specific profession or group are ____.

Jargon

This convo is an example of _____ Jane: "Looks like its going to rain." Damon, "I heard we're getting thunderstorms!" Jane: "Try to stay dry."

Phatic Communication

One way to establish personal credibility is to use____.

appropriate grammar for the situation

Which of these influences most typically lead to verbal incibility?

Negative intent, ignorance, lack of skill, lapse of control, individual differences

Which of these would be ways that communication can help us have our physical needs met?

Ordering a hamburger, asking a friends for a ride home, telling your doctor about your knee pain.

Identify ways that the five forms of communication differ from each other

Participants, contexts, level of intention, channels used

One way we communicate our identities is through ____, which are the clothes we wear, our possessions, and our jewelry

artifacts

Which of the following are the five forms of communication?

Public, Group, Mass, Intrapersonal, and Interpersonal.

Avoiding eye contact with people when we are in an uncomfortable, awkward situation or in a crowded space is ____

civil inattention

Which of the following are the three models of communication?

Transaction, Interaction, and Transmission

Indicate which of the sentences listed are compliance-gaining communication techniques

Your lasagna is so much better than mine; I think you should make it for dinner If you pick me up at work, I'll buy you dinner. I made dinner last night; it's your turn

Personal presentation encompasses which two of these

a personal physical characteristics and the artifacts a person uses

Which of these are examples of the social norms that we use in conversation?

adapting the use of informal and formal pronouns responding to certain phrases with typical responses how to start and stop a conversation taking turns talking and listening

Indicate which of these are the five functions of language

expressive, powerful, dynamic, fun, and relational.

The most expressive part of the body is/are the ____

face

For many people, listening to the ____ of others is very difficult and makes them uncomfortable

feelings

___ is when you have a conversation with someone else and start to copy the nonverbal cues they are sending

mirroring

Viewing time as a commodity is a ___ orientation

monochronic

Words that have only one very clear meaning are ____

monosemic

Which of these are the principles of nonverbal communication?

more credible and difficult to fake can be interpreted in multiple ways conveys important interpersonal and emotional messages delivers messages that are more involuntary than verbal

How loud and fast you talk is ____, the vocalized but not verbal part of spoken language

paralanguage

The more specific you are when you describe your ____, the better understanding other will have of your meaning

referent

A ___ noise interferes with the encoding of a message because participants do not comprehend a symbol

semantic

____ is often used to shorten a word, create edgy dialogue, or develop a way to talk about taboo topics

slang

The drive to make and defend space is ___ and is shared by animals and humans alike

territoriality

The communication model that ties together the relationship of thought, symbol, and referent is the ____

triangle of meaning

When you already someone and like them, you tend to fall into ___ and believe most everything that they tell you.

truth bias

Which of these are ways to create a more positive message using nonverbal signams?

use your pitch, rate, and volume to increase the vocal variety. follow the standard norms be aware of the context of your communication make eye contact