CompTIA 220-1001 Exam Actual Questions
Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two.) A. Barcode scanner B. Label printer C. Magnetic reader D. KVM switch E. NFC device F. Flatted scanner
A. Barcode scanner C. Magnetic reader
A technician wants to block remote logins to a server. Which of the following ports should be blocked? A. 21 B. 23 C. 80 D. 443
B. 23
Which one of the following is a valid APIPA address? A. 192.168.1.1 B. 10.1.1.1 C. 172.16.1.1 D. 169.254.1.1
D. 169.254.1.1
Users running Microsoft Windows can utilize the netstat command to view currently active connections that include ports currently being used.
netstat
A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival, the technician immediately opens Task Manager and sees that CPU and RAM performance are within normal ranges. The technician then checks and verifies the speed and duplex settings and performance on the network card.The technician then temporarily disables the antivirus to see if performance is affected, and it is not. After re-enabling the antivirus, which of the following is theNEXT best stop for the technician to take? A. Check to see if insufficient hard drive space is causing the issue B. Update the operating system, drivers, and firmware on the PC C. Log into the PC with another user profile and test performance D. Shut down the PC, unplug the power for 30 seconds, and then boot the PC
A. Check to see if insufficient hard drive space is causing the issue
Which of the following is the MOST likely cause for a network PC to have an APIPA address? A. DHCP failure B. DNS resolution C. Duplicate IP address D. Cleared ARP cache
A. DHCP failure
A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites.Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.) A. Documents findings, actions, and outcomes. B. Reboot the device to verify the fix. C. Reconnect the device to the network. D. Verify the settings in IPConfig. E. Research the problem based on symptoms. F. Run a virus scan.
A. Documents findings, actions, and outcomes. F. Run a virus scan.
A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway.Which of the following should be technician check NEXT to resolve this issue? A. Ensure the options are configured to provide a DNS server. B. Verify the Windows Firewall is turned off. C. Configure the wireless network's SSID to be hidden. D. Enable file and printer sharing in the OS.
A. Ensure the options are configured to provide a DNS server.
A network administrator would like to increase network bandwidth to 1Gbps between two office buildings that are 0.5mi(805m) apart. Which of the following would be the BEST solution? A. Fiber B. Coaxial C. Plenum D. Cat 6
A. Fiber
About one week ago, access to files on a network server became significantly slower. Today, network files are completely unavailable. A technician is able to make a remote connection to the server. Which of the following should the technician check NEXT? A. RAID 5 array B. NIC configuration C. Available storage space D. RAM utilization
A. RAID 5 array
In a virtual environment, which of the following allows all the VMs to have RAM allocated for use? A. Resource pooling B. Measured service C. Virtual application streaming D. Synchronization
A. Resource pooling
You are tasked with upgrading the RAM in a customer's laptop. What type of memory should you select? A. SODIMM B. DDR3 C. RIMM D. SDRAM
A. SODIMM
A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct.Which of the following configurations could cause the decreased performance? A. The connection if throttled. B. There is a low RFID signal. C. SSID is not found. D. It is out of range.
A. The connection if throttled.
A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office. Users who connect to the new router are unable to access LAN resources. Which of the following is the MOST likely cause of the issue? A. There are conflicting DHCP servers on the network B. There are conflicting ARP records C. There are conflicting gateways on the network D. There are conflicting IP protocols
A. There are conflicting DHCP servers on the network
The feature that allows users to store files in cloud-based when necessary, but can removed when space is freed up, is known as: A. on-demand B. resource pool C. synchronization application D. shared resources
A. on-demand
A user calls the help desk stating a laptop is performing slowly and the hard drive activity lights are blinking continuously. A technician checks for enough hard drive space, disables antivirus and indexing services, and runs a full-system diagnostics check, which returns no failure. Which of the following should the technician do NEXT? A. Install a new hard drive B. Check for hard-drive firmware updates C. Replace the hard drive with a solid state drive D. Configure the laptop in high-performance mode E. Change the boot order in the system BIOS
B. Check for hard-drive firmware updates
A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation.Which of the following should the technician perform FIRST to troubleshoot the problem? A. Replace the write cache battery. B. Check the event log any cache issues. C. Clear the RAID configuration file and restart the PC. D. Replace the RAID controller write cache module.
B. Check the event log any cache issues.
A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet.Which of the following server types should the technician log in to in order to resolve the problem? A. DNS server B. DHCP server. C. Proxy server D. RADIUS server
B. DHCP server.
What command would you use to verify the IP address of a gateway on a local computer? A. PING B. IPCONFIG C. NETSTAT D. NET USE
B. IPCONFIG
Question #2Topic 2 Which of the following cloud computing concepts facilities automated server deployment? A. NaaS B. IaaS C. PaaS D. SaaS
B. IaaS
Which of the following connector types is used to terminate household telephone cabling? ***** look this up **** A. RG-6 B. RJ-11 C. RJ-45 D. RG-59
B. RJ-11
A technician is buying a PC that will host three VMs running at the same time with the current configuration. The technician believes there might be a need to run several additional VMs in the near future. Which of the following resources would be the MOST important to upgrade to allow for the additional VMs? A. CPU B. SSD C. NIC D. RAM
B. SSD
An end user has signed up to use a web-based calendar application.Which of the following solutions has the user purchased? A. DaaS B. SaaS C. PaaS D. laaS Hide Solution Discussion
B. SaaS
A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After a system restart, the user notices the same error.Which of the following is the MOST probable cause of the error? A. The user is still logged into another device. B. The user has set a static IP address. C. The user has moved to a different office. D. The user has wireless and wired connections.
B. The user has set a static IP address.
A user is having a problem with printing a specific document type.The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints.Which of the following should a technician do FIRST in troubleshooting the problem? A. Stop and restart the PC print spooler service. B. Verify the user is sending the document to the correct printer queue. C. Have each user send the same document to the correct printer queue. D. Stop and restart the print server queues, and then have the user resend the document.
B. Verify the user is sending the document to the correct printer queue.
Which of the following IP addresses is private? A. 8.58.12.192 B. 173.169.254.1 C. 192.168.58.11 D. 11.23.185.57
C. 192.168.58.11
An end user wants to have a second monitor installed on a laptop. Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected? A. Plug an external monitor into the USB port. B. Use the Fn and function key combination C. Adjust the monitor display settings. D. Enable DisplayPort.
C. Adjust the monitor display settings.
An end user wants to have a second monitor installed on a laptop. Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected? A. Plug an external monitor in the USB port B. Use the Fn and function key combination C. Adjust the monitory display settings D. Enable DisplayPort
C. Adjust the monitory display settings
Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client's configuration, Joe sees a valid SMTP server and port. Which of the following should Joe check NEXT to resolve the issue? ****double check***** A. Check that the account password is still valid B. Ensure the SSL/TLS option is being used C. Configure the email account as a POP3 connection D. Make sure the smartphone is not in airplane mode
C. Configure the email account as a POP3 connection
A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue? A. POST code beeps B. Distended capacitors C. Continuous reboots D. Wrong BIOS time Hide Solution
C. Continuous reboots
A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on even though it is connected to the power adapter.Which of the following components is the MOST likely cause of this behavior? A. Power adapter B. Battery C. DC jack D. Hard drive
C. DC jack
A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB.Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.) A. WAN B. SAN C. MAN D. PAN E. LAN F. WLAN Hide Solution Discussion 1
C. MAN E. LAN
Which of the following cloud computing concepts allows scalable services to be provided to the client? A. On-demand B. Metered C. Rapid elasticity D. Resource pooling
C. Rapid elasticity
Whenever a user's machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine.Which of the following steps should the technician take to resolve this issue? A. Press and hold the CPU power button for five seconds, and then power back on. B. Disconnect and reconnect the internal hard drive. C. Remove the CMOS battery and reinsert it after ten seconds. D. Remove the motherboard and place it back into the machine after ten minutes.
C. Remove the CMOS battery and reinsert it after ten seconds
Which of the following requires less current to provide the same amount of power to devices inside a PC? A. 5.5V B. 12V C. 120V D. 220V
D. 220V
Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP.Which of the following should the technician check NEXT? A. Check the closest AP for the area. B. Check each wireless adapter switch C. Check the group's network switch. D. Check the DHCP server.
D. Check the DHCP server.
A server administrator set up a VM to be used in a lab setting. A technician is setting up thin-client computers to access this VM. Which of the following tasks are required to complete the project? (Choose three.) A. Connect the device to a printer. B. Install the operating system. C. Install a USB keyboard and mouse. D. Connect the device to the network. E. Install the latest system updates. F. Install the latest device drivers. G. Connect the device to a monitor. H. Install the necessary applications.
D. Connect the device to the network. E. Install the latest system updates. H. Install the necessary applications
A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens.Which of the following will resolve the issue? A. Set up the user's computer to act as a print server. B. Configure the printer to use the Internet printing protocol. C. Ensure the user's computer is set to DHCP. D. Connect the printer to the company wireless network.
D. Connect the printer to the company wireless network.
A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card.Which of the following should me the technician do FIRST? A. Replace the hard drive. B. Replace the video card. C. Do a System Restore. D. Perform a full data backup. E. Scan the system for viruses.
D. Perform a full data backup.
A network administrator is troubleshooting a notebook that is not loading the local Windows 10 operating system. All the computers inside the company are installed using UEFI mode selected. The message on the screen shows a failed attempt to connect to a PXE server. When requested, the end user reported trying to improve the computer's speed by changing some BIOS configurations randomly. Which of the following should the network administrator check FIRST insideBIOS? A. C-states should be configured to 2 B. Secure Boot should be enabled C. Wake-on-LAN should be unchecked D. The PXE server address should be set
D. The PXE server address should be set
Which of the following is designed to function BEST in harsh lighting conditions? A. Large tablet B. E-reader C. Smart watch D. Virtual reality headset
D. Virtual reality headset