Computer Hardware Quiz

Which two characteristics are determined by the chip set on a motherboard? (Choose two)

- type of connectors that will be on the motherboard -Maximum amount of memory that can be installed

Which two items are used in asymmetric encryption?

-A private key -A public key

Which 3 components commonly connect to USB or FireWire ports? (pick 3)

-Camera -Scanner -Printer

Which of the following features make laptops a good alternative to desktop computers? (Pick two)

-Compact design -Portability

A network administrator has finished migrating from a peer-to-peer network to a new client-server network configuration. What are two advantages of the new configuration? (Choose two.)

-Data resources and access are centrally controlled. -Data is more secure in the event of hardware failures.

It has been noted that the computers of employees who use removable flash drives are being infected with viruses and other malware. Which two actions can help prevent this problem in the future? (Choose two.)

-Disable the autorun feature in the operating system. -Set virus protection software to scan removable media when data is accessed.

Which two security precautions will help protect a workplace against social engineering? (Choose two.)

-Ensuring that each use of an access card allows access to only one user at the time -Registering and escorting all visitors to the premises

What are two cables that are used to connect a computer to a printer? (Choose two.)

-FireWire -Serial

What are two methods to share a printer wirelessly? (Choose two.)

-IEEE 802.11 standards -infrared

Which two characteristics describe a worm? (Choose two.)

-Is self-replicating -Travels to new computers without any intervention or knowledge of the user

What are two closed-ended questions that a technician could ask a user while trying to identify the problem with a printer? (Choose two.)

-Is the printer powered on? -Can you print a test page on the printer?

Which two characteristics of network traffic are being monitored if a network technician configures the company firewall to operate as a packet filter? (Choose two.)

-Ports -Protocols

What is the correct order for removing a laptop battery?

-Power off the laptop. -Disconnect the power cord from the elctrical outlet and the laptop. -Move the battery lock to the unlocked position -Hold the release lever in the unlock postion and remove the battery.

What are two functions of a print server? (Choose two.)

-Provide print resources to all connected client computers -Store print jobs in a queue until the printer is ready

What precautions are required when handling ESD equipment (pick 3)

-Remove rings watches and conductive items. -Use serviceable Field Service Kit -Use antistatic bags to store components

A user receives a phone call from a person who claims to represent IT services and then asks that user for confirmation of username and password for auditing purposes. Which security threat does this phone call represent?

-Social engineering

Which two replacement parts are typically found in a laser printer maintenance kit? (Choose two.)

-Transfer rollers -Fuser assembly

Which three questions should be addressed by organizations developing a security policy? (Choose three.)

-What assets require protection? -What are the possible threats to the assets of the organization? -What is to be done in the case of a security breach?

What are two typical physical security precautions that a business can take to protect its computers and systems? (Choose two.)

-implement biometric authentication. -Disable the autorun feature in the operating system

How many USB devices can one USB port support

127

What is the full-speed of USB 1.1?

12Mbps

What is the default subnet mask for a Class A network?

255.0.0.0

What is the MINIMUM amount of static electricity humans can feel?

3000 volts

The PC Express card comes in 2 configurations. What are they?

34 pin and 54 pin

Which generation of cell phone standard was first used to send/receive texts, photographs and videos?

3G

How many connectors does a PATA (IDE) cable have?

40

What are the two connector types for the 1394a interface? (Choose two.)

6 pin 4 pin

A user notices that a job submitted to a printer is displayed in the print queue, but the printer is not printing the document. What is a probable cause of this problem?

A bad cable connection

A power supply receives 120 volts of ___ power from a wall outlet and converts it to 3.3, 5, and 12 volts of ____ power.

AC, DC

Most motherboard BIOSs and operating systems support a power-saving feature using standards developed by Intel, Microsoft, and Toshiba, called the ____ standards.

ACPI

this power standard might include 5 S states in the BIOS

ACPI

Which form factor is commonly used to build a new computer?

ATX

Which power connector is used to connect to the motherboard?

ATX

What would be the possible solution if your LCD screen contains a black border?

Adjust display resolution settings and adjust brightness controls.

The current set of standards that is used by BIOS, hardware, and the OS to manage power is ____.

Advanced Configuration and Power Interface

Port triggering has been configured on a wireless router. Port 25 has been defined as the trigger port and port 113 as an open port. What effect does this have on network traffic?

All traffic that is sent out port 25 will open port 113 to allow inbound traffic into the internal network through port 113.

Class ... fire extinguishers are good for gasoline and kerosene fires.

B

Processors can sense their operating temperatures and report that information to ____.

BIOS

Where should ACPI be enabled in order for it to interconnect with Windows XP? ....................... (1 word)

BIOS

A technician is installing a new power supply in a computer. Which type of power connector should be used to connect to a floppy drive?

Berg

What is a reduced level of AC power that lasts for a period of time when the power line voltage drops below 80% of normal levels called?

Brownout

CMOS setup allows a technician to change configuration settings on a motherboard stored in ______.

CMOS RAM

The ____ writes data and instructions in storage devices and performs calculations and other data processing.

CPU

What is considered the brains of a personal computer?

CPU

Which of the following use a heatsink?

CPU

Which of the following is NOT a typical button or key combination function on a notebook computer?

CPU speed

A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?

Calibrate the printer.

Which PCMCIA standard uses the 32-bit PCI bus standards and has a bumpy strip on the edge?

Cardbus

Using the ____ technology, the Intel processor, chipset, and wireless network adapter are all interconnected as a unit, which improves laptop performance.

Centrino

Which of thhe following steps are recommended when cleaning a laptop LCD screen? (Choose two)

Clean the display screen using tissue moistened with water CorrectB. Disconnect all devices attached to the laptop prior to cleaning the display screen

How can the life of a thermal printer be extended?

Clean the heating element regularly with isopropyl alcohol.

Which sentence correctly describes an optimal operating environment?

Clean, free of potential contaminants and within temperature and humidity range specified by the manufacturer.

How would a user install a new USB printer on a PC that is running Windows 7 Professional?

Connect the printer and power it on. Windows will detect the printer and install the needed drivers.

What is the correct procedure to dispose of a monitor?

Consult your local authority for correct disposal methods of hazardous material

Which type of memory are you likely to find in today's laptops?

DDR3 SO-DIMMS

RAM on motherboards today is stored on ____.

DIMMs

RAM is divided into two categories, ____.

DRAM and SRAM

A technician needs to back up 4 GB of data using a single storage medium.Which medium can hold the entire 4 GB on a single disc?

DVD+/-R

Which of the following port can be found on graphics cards?

DVI

In laser printing, what is the name of the process of applying toner to the latent image on the drum?

Developing

A yellow exclamation point in the device manager, denotes that there is a problem with the......

Device

Which action would help a technician to determine if a denial of service attack is being caused by malware on a host?

Disconnect the host from the network.

Which of the following is similar to a port replicator, and adds more functionality with additional drives?

Docking station

A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?

Documenting findings, actions, and outcomes

Which of the following is a correct recommendation for physically protecting your computer?

Don't leave the PC turned off for weeks or months at a time

Which type of scanner generally has high costs but produces top-quality images?

Drum

____ loses its data rapidly, and the memory controller must refresh it several thousand times a second.

Dynamic Ram

Which type of ROM can be reprogrammed with software while it is still physically installed in the computer?

EEPROM

All users working with a particular Windows 7 computer are able to install unauthorized software. In addition to educating the users about correct security behavior, which action should also be performed to solve this issue?

Enable UAC on the computer.

A technician is troubleshooting a computer security issue. The computer was compromised by an attacker as a result of the user having a weak password. Which action should the technician take as a preventive measure against this type of attack happening in the future?

Ensure the security policy is being enforced.

This type of error checking can detect multiple bit errors in memory and correct single bit errors in memory

Error Correction Code (ECC)

A all-in-one computer uses the same size components as desktop computers and components like the motherboard can be replaced with any off-the-shelf component. T or F?

False

A serial port transmits data in parallel and is most often used by an older printer. T/ F

False

Notebook computer cases tend to be similar to one another, and components in notebook systems tend to be interchangeable among manufacturers. T/F

False

When data and instructions are not being used, they must be kept in permanent storage, sometimes called primary storage. T/F

False

What goes in an AGP slot?

Graphics card

Which Power mode you use on a laptop running Windows XP to minimize power consumption by reducing power to the hardware?

Hibernate

......... .......... means the laptop doesn't need to be powered off to install or remove a device. (2 words)

Hot swappable

Intel's ____ allows each logical processor within the processor package to handle an individual thread in parallel with other threads being handled by other processors within the package.

Hyperthreading

Which type of computer resources are direct lines to the processor used bycomputer components to request information from the CPU?

IRQs

6 steps of troubleshooting?

Identify the problem: - Question the user and identify user changes to computer and perform backups before making changes. Establish a theory of probable cause - Question the obvious. Test the theory to determine cause - Once the theory is confirmed, determine the next steps to resolve problem. If the theory is not confirmed, establish a new theory or escalate. Act - Establish a plan of action to resolve the problem and implement the solution. Test and prevent - Verify full system functionality and, if applicable, implement preventative measures. Report - Document findings, actions, and outcomes.

When installing a network adapter into a client computer, a technician notices that the contacts on the adapter need to be cleaned. Which solution should the technician use to clean the contacts?

Isopropyl alcohol

When you are ready to clean a laptop screen, which of the following would you use?

Isopropyl alcohol and water

What is true about the PostScript language?

It handles complex printing jobs.

........ is the type of display technology used in laptops. (1 or 3 words)

LCD

Which of the model is a form factor of the motherboard?

LPX

What is the difference between SSD and HDD?

Like a memory stick, there are no moving parts to an SSD. Rather, information is stored in microchips. Conversely, a hard disk drive uses a mechanical arm with a read/write head to move around and read information from the right location on a storage platter. This difference is what makes SSD so much faster.

The most popular method of cooling overclocked processors is a

Liquid Cooling System

The ......... ........... alarm will initiate a forced standby, hibernate or shutdown of your computer. (2 words)

Low battery

What is the PS/2 port used for?

Mouse

To verify that Windows 7 is automatically maintaining updates when connected to the Internet, click Start, right-click ____, and select Properties from the shortcut menu.

My computer

Where would network printer sharing be configured in a Windows 7 environment?

Network and Sharing Center

What might be a simple solution for a user having a login problem on a notebook computer when the user is certain she is entering the correct username and password?

NumLock is on, make sure it is turned off

Laptops contain ...........to add functionality such as more memory, a modem, or a network connection. (2 words)

PC card

A ____ is responsible for the PC before trouble occurs.

PC support technician

After installing each SIMM, turn on the PC and watch ____________________ count the amount of memory during the boot process.

POST

What does a malware detection program look for when running a scan?

Patterns in the programming code of the software on a computer

What is a characteristic of global and per-document options in print settings?

Per-document options override global options.

A device that is not installed directly on the motherboard is called a(n) ____ device.

Peripheral

Which type of security threat uses email that appears to be from a legitimate sender and asks the email recipient to visit a website to enter confidential information?

Phishing

Most input/output devices communicate with components inside the computer case through a wireless connection or through cables attached to the case at a connection called a(n) ____.

Port

What is the main difference between docking stations and port replicators?

Port replicators do not have speakers or a PCMCIA slot.

CPU throttling is used to reduce what?

Power consumption and heat

Which of the following controls the power settings of a laptop?

Power schemes

You purchase a new computer system that does not have a modem port, and then you decide that you want to use a dial-up connection to the Internet. What is the least expensive way to obtain a modem port?

Purchase a modem card and install it in your system

Primary storage is provided by devices called ____.

RAM

A Rambus memory module is called a(n) ____.

RIMM

Which CPU architecture uses a small set of instructions that are designed to be executed rapidly?

RISC

A NIC contains what type of port

RJ45

____ memory temporarily holds data and instructions as the CPU processes them.

Random Access

____ hold counters, data, instructions, and addresses that the ALU is currently processing.

Registers

Which action supports an effective printer preventive maintenance program?

Reset the printer page counters if available.

only the hard drive and monitor are turned off in this state

S1

Which ACPI power-saving state turns off the processor, hard drive, and monitor, but leaves all other devices on?

S2

a power state that is the same as hibernation

S4

A ...... is a small circuit board that holds several memory chips.

SIMM

Laptops use a smaller version of a DIMM called a(n) ____.

SO-DIMM

Which type of memory is used in laptops?

SODIMM

What type of memory is used in cache?

SRAM

What is the name given to the programming-code patterns of viruses?

Signatures

Which of the following statements is true in relation to Smart Phones?

Smart phones combine cell phone and computer functions in a single, hand held device.

You want to dispose of a 2.5 terabyte hard drive that contains confidential financial information. What is the recommended procedure to achieve this?

Smash the platters with a hammer.

What are the main differences between the power schemes standy and hibernate?

Standby boots up faster than hibernate as in hibernate the applications are saved to a temporary file on the hard drive.

A small LAN uses a shared printer that is connected to a computer. None of the users can print but all of the users can access the shared resources on the computer to which the printer is locally connected. What is a possible cause of this?

The cable that connects the printer to the PC is faulty.

A user has reported that a computer web browser will not display the correct home page even if the default page is reset. What is the likely cause of this problem?

The computer has been infected with spyware.

Which factor affects the speed of an inkjet printer?

The desired quality of the image

The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?

The printer does not have enough memory to buffer an entire photograph.

A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?

The printer that is set as the default printer

What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?

To add additional drivers for other operating systems

____ are circuits or paths on the motherboard that enable data, instructions, and power to move from component to component on the board.

Traces

A motherboard can have more than one bus, each using a different protocol, speed, data path size, and so on.

True

A motherboard can have more than one bus, each using a different protocol, speed, data path size, and so on. T/F

True

In a notebook, replacing the motherboard probably means you'll need to fully disassemble the entire notebook except the LCD assembly. T/F

True

Notebooks use the same technology as desktops except they use less power and take up less space. T/F?

True

Parallel ATA, sometimes called the EIDE (Enhanced IDE) standard or the IDE standard, is slower than SATA .T/F

True

Some very basic instructions are stored on the motherboard—just enough to start the computer, use some simple hardware devices such as a monitor and keyboard, and search for an operating system stored on a storage device such as a hard drive or CD. T/F

True

Sometimes, a notebook LCD panel, including the entire cover and hinges, is considered a single field replaceable unit, and sometimes components within the LCD assembly are considered an FRU. T/F?

True

Which physical security technology can hold user authentication information, include software license protection, provide encryption, and provide hardware and software authentication that is specific to the host system?

Trusted Platform Module (TPM)

Which port is typically used for external wireless NICs?

USB

Which action is recommended to prevent the motherboard from contacting the metal base of the case?

Use standoffs to keep the motherboard above the metal base

How can you toggle between a connected desktop monitor and the laptop?

Using the function key

After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

Verifying the solution and system functionality

What is the most effective way of securing wireless traffic?

WPA2

What is the primary goal of a DoS attack?

What is the primary goal of a DoS attack?

Which question would be an example of an open-ended question that a technician might ask when troubleshooting a security issue?

What symptoms are you experiencing?

In which situation would a computer technician use the fixmbr command at the command prompt of a Windows XP computer to resolve a security issue?

When a virus has damaged the master boot record of the system disk

Which two activities are normally controlled by the Northbridge part of the chip set? (Choose two)

access to the video card access to the RAM

the ability of an AC adapter to change from 110 V to 220 V AC power

autoswitching

A rechargeable ........... allows the laptop to function when it is disconnected from an AC power source (1 word)

battery

A 1 or 0 in the binary system is called a ____.

bit

At the beginning of the boot drive is the OS ____, which loads the first program file of the OS.

boot record

The term ____ refers to the computer bringing itself up to a working state without the user having to do anything but press the on button.

booting

If the motherboard supports dual ____________________, install matching DIMMs in each channel.

channelling

What is the easiest. least expensive way to extend the life of a laptop and keep it in optimal working order?

clean the laptop regularly

A hard boot is also called a(n) ____ boot.

cold

Which of the following is NOT a recommended action you should take before replacing or upgrading a component in a notebook?

connect it to a port replicator, if available

A technician is troubleshooting a computer that has a malfunctioning floppy drive. The technician observes that the floppy drive light remains lit constantly. How should the technician attempt to repair the problem?

connect the data cable making sure that the colored stripe on the cable is aligned with pin 1 on the drive and the motherboard

The width of a data bus is called the ____.

data path size

The ............... displays all the devices that are configured on the computer. (2 words)

device manager

Although not an essential tool, a POST ____ can be of great help to discover and report computer errors and conflicts at POST.

diagnostic card

Which type of port is NOT likely to be seen on newer notebook computers?

dial-up modem

The best way to give bad news is ____.

face to face

A ......... is used to draw heat away from the cpu.

fan

A ____ port is used for high-speed multimedia devices such as digital camcorders.

firewire

Under what circumstance should you always return a notebook to the manufacturer?

for serious repairs and it is under warranty

a trail left behind when you move the pointer

ghost cursor

Processor core frequency is measured in ____.

gigahertz

In the world of computers, the term ____ refers to the computer's physical components, such as the monitor, keyboard, motherboard, and hard drive.

hardware

What is a characteristic of thermal inkjet nozzles?

he heat creates a bubble of steam in the chamber.

Where are you likely to find a copy of the OS build, diagnostic software, and preinstalled applications on a notebook computer if you need to restore the system to its factory state?

in a recovery partition on the hard drive

To perform a computing task, software uses hardware for four basic functions: ____.

input, processing, storage, and output

to perform a computing task, software uses hardware for four basic functions:

input, processing, storage, and output

Troubleshooting begins by ____.

interviewing the user

an electrical device that changes DC to AC

inverter

Which important feature is offered by the USB standard?

it can supply power from the computer to devices.

A ____ is used to test a serial, parallel, USB, network, or other port.

loop-back plug

When you repair a laptop, it is strongly recommended that you obtain a replacement motherboard from the ............. of the laptop. (1 word)

maker

A preventive maintenance plan tends to evolve from a history or pattern of ____ within an organization.

malfunctions

Installing more than one processor on a motherboard creates a ____.

multiprocessor platform

a variation of a notebook that has fewer features

netbook

Which of the following is true about notebooks, netbooks, and all-in-one computers?

netbooks have fewer features than notebooks

Which of the following is NOT a consideration for a flickering or dim video display?

no drivers are installed

Which of the following is true about replacing the processor on a notebook computer?

notebook processors will typically have a heatsink and fan

Which of the following is NOT true about notebook computers?

on all models, the hard drive is always in the same place

Which of the following is NOT true about working on a notebook computer in general?

once you've learned to service one, it's the same for all notebooks

With Advanced Configuration and Power Interface (ACPI) the ...... ........ controls power management. (2 words)

operating system

If the number of bits is not an odd number for odd parity or an even number for even parity, a ____ error occurs.

parity

After installing a new hard drive the next step is to ______________ the drive.

partition

The processor uses temporary storage, called ____, to temporarily hold both data and instructions while it is processing them.

primary storage

The ____ is an output device which produces output on paper.

printer output

Before transporting an ESD sensitive device, it must be

put into a static shielding bag or packet

A ____ CD can be used to boot a system and repair or reinstall the Windows operating system.

recovery

A technician is helping a customer compare two hard drives. Which unit of measurement is used for the hard drive speed?

revolutions per minute

_____________ are used to connect to hard disk drives, optical drives, or any devices that have a SATA power socket.

serial advanced technology attachment (SATA. power connector

a secondary battery that fits on the bottom of a notebook

sheet battery

The term ____ refers to the set of instructions that directs the hardware to accomplish a task.

software

n Windows XP, work is saved to memory and memory is preserved by a trickle of power

standby mode

in Windows 7, it is the same as sleep mode, in which the power light might blink from time to time

suspend mode

The _______________ BIOS is responsible for managing simple devices such as the keyboard and the mouse.

system

Intel's current families of processors for the desktop include four major groups: ____.

the Core, the Pentium, the Celeron, and the Atom families

Which of the following is true about notebook computer software?

the OS is preinstalled at the factory

What do FireWire and USB devices have in common?

they are both considered hot-swappable devices

Which of the following is a reason notebooks and notebook parts typically cost more than comparable desktop PCs and components?

they are more compact

Organize your time by making ____ and sticking with them as best you can.

to-do list

You should perform regular backups of the hard drive at least ____.

weekly

Which of the following is NOT among the guidelines for handling and caring for a notebook computer?

when traveling, pack the notebook tightly in a suitcase, between soft clothing

Which of the following is true about expansion cards in a notebook computer?

you may be able to replace an expansion card without extensive disassembly