CST 110 Chapter 10

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In the _____ phase of decision-making, the group has worked through primary and secondary tensions, and expresses a cooperative attitude.

Emergence

A major disadvantage to small groups is that they stifle creativity.

False

Effective group members should only fill roles that are of interest to them and compatible with their strengths.

False

Groupthink occurs when all members of the group are thinking freely, independently, and creatively.

False

Primary tension is uncertainty during the conflict phase in a decision-making process.

False

_____ theory suggests that leaders can acquire communication skills and leadership behaviors over time.

Functional

_____ describe the shared expectations group members have regarding each individual's communication behavior in the group.

Group Roles

Which of the following is NOT a disadvantage to working in groups?

Group members rarely pull equal weight.

_____ is an influence relationship among leaders and followers who intend changes and outcomes that reflect their shared purposes.

Leadership

_____ groups are groups that provide us with a sense of belonging and affection.

Primary

Alcoholics Anonymous is a type of _____ group that meets to provide a safe space for people to achieve goals.

Secondary; Support

_____ communication is communication that is purpose-driven.

Strategic

Which of the following is NOT a component of small group communication?

They are generally unconnected.

_____ theory suggests that leaders are born with natural communication skills, personality characteristics, and physical characteristics that enable them to be better leaders.

Trait

Students who work in small groups perform at higher intellectual levels.

True


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