Culinary Final
Most of the food waste that occurs in a restaurant happens
During food preparation
When storing items received from a food vendor, restaurant employees must do all the following EXCEPT
alphabetize all foods by name
A list of topics to be addressed during a staff meeting is called
an agenda
All the following are necessary to effective mentoring EXCEPT
an authoritative personality
By getting a good night's sleep before your work shift, you are practicing which of the following?
Energy management
What type of chef would most likely be responsible for inspecting equipment?
Executive chef
All restaurants require food service managers to have a degree in management.
False
Chefs and cooks must be licensed in order to prepare food in a restaurant.
False
Chinese is currently the most marketable language followed by Spanish.
False
Diners are more likely to sit down and eat at a quick-service restaurant than at any other type of restaurant.
False
In order to respect someone, you must also fear him or her.
False
Line cooks have the flexibility to be more creative with their dishes than other types of cooks.
False
Restaurant managers are some of the highest paid types of managers.
False
Tableside ordering is likely to eliminate jobs for servers.
False
When mentoring others, it's important to appear as if you've always been an expert in the field.
False
You have to go to culinary school to become a chef.
False
You should list only education directly related to culinary arts on a culinary arts resume.
False
All the following could be listed under the Other Skills and Experience section of a resume EXCEPT
long term goals
Long-term goals are those that
require more than a year to achieve
Which of the following is the foundation of a cohesive team?
respect
Kitchen display systems can help cooks manage their time by
setting a service time limit for each order
Servers typically perform all the following duties EXCEPT
supervising kitchen staff
When receiving food items from a food vendor, restaurant employees should do all the following EXCEPT
taste the food to check for quality
How do fast-casual restaurants differ from quick-service restaurants?
the food is more expensive and of higher quality
When a team member isn't committed to the team's goal, it affects
the morale and productivity of the team
The most important thing a team leader can communicate is
the team's overall goal
Brand guides can help keep the brand strong and consistent.
true
Chefs may be asked to prepare a dish during an interview.
true
Chefs may wear their service attire to an interview.
true
Consumer health concerns affect the demand for certain types of food in the food service industry.
true
Diners in full-service restaurants expect privacy from servers when deciding on their payment method.
true
Diversity makes leadership more difficult.
true
Energy management is just as important as time management.
true
Kitchen display systems can help restaurant managers set goals for improved service.
true
One negative team member can affect the productivity of the entire team.
true
Point-of-sale systems can save restaurants money over time.
true
Primary marketing research is more expensive than secondary market research.
true
Qualified food vendors should have measures in place to prevent cross contamination during food transportation.
true
Research shows that people are more likely to visit a restaurant that supports their community.
true
The National Restaurant Association (NRA) is the largest food service trade organization in the world.
true
The quality that sets a restaurant apart from its competition is called its
unique selling point
All restaurants can benefit from a security device.
true
According to a survey conducted by the National Restaurant Association, what percentage of adults read online restaurant reviews?
27%
The average salary for chefs and head cooks is closest to
40,000
How do point-of-sale systems benefit restaurant employees?
All of the above
Hosts and hostesses are paid:
An hourly wage
The primary advantage quick-service restaurants have over other restaurant types is
Convenience
Tableside ordering is most appealing for which type of restaurant?
Fast-casual restaurants
Typically, the first person to greet a customer in a restaurant is the
Host or hostess
Which of the following statements is the best example of constructive criticism?
I know it's hard to remember, but the more you place the rag here as opposed to so close to the stove, the easier it will be.
The term "salary" refers to the amount of money made
In a year
An employee who calls in sick to work so that they can attend a social function lacks
Integrity
The cook who is second-in-command in the kitchen is called the
Sous chef
A host or hostess may perform all the following duties EXCEPT:
Taking orders
Which of the following is true about career objectives?
They are short-term goals that applicants list on a resume.
By delegating tasks to other team members during a busy shift, employees are practicing which of the following?
Time management
A chef's salary can vary widely depending on the restaurant and its location.
True
Hosts and hostesses are among the most important employees in a restaurant.
True
Receiving criticism is an emotional process.
True
All the following will help you appear friendly and confident during an interview EXCEPT
Wearing bright colors
When processing payment for a table, servers should do all the following EXCEPT
begin setting the table for the next guests
According to marketing experts, a restaurant's most important asset is its
brand
The measure of how well a restaurant is known by its target market is called
brand awareness
Which of the following is NOT an effective way for managers to gauge the satisfaction of their customers?
by asking servers how satisfied the customers seem
In order to be effective, a restaurant's brand promise must be
consistent
Good team-building activities must foster all the following EXCEPT
creativity
When taking a customer's order, a server should do all the following EXCEPT
deliver the check to the table as soon as possible
All the following could be classified as labor costs EXCEPT
energy costs for appliances
Which of the following behaviors could be interpreted as a lack of respect?
failing to focus during a staff meeting
A restaurant's marketing goals must remain consistent over time.
false
Applicants should wear clothes that express their personality to an interview.
false
Food quality is the only thing that matters when deciding how to price entrées.
false
Quick-service restaurants need not be as clean as full-service restaurants.
false
Resumes are not necessary for creative industries such as culinary arts.
false
The more unique selling points a restaurant can determine, the better.
false
The noise level should be the same at every restaurant venue.
false
What is the most important thing restaurant managers should consider when choosing a food vendor?
food safety and quality
What type of insurance protects restaurants when a foodborne illness breaks out?
general liability insurance
What is the best way for a restaurant to protect itself against lawsuits?
having a good insurance policy
By learning to get along with different types of people in a work environment, you are developing which of the following?
interpersonal skills
It's a good idea to arrive to an interview 10-15 minutes early for all the following reasons EXCEPT
it will put you in a power position
All the following are factors that contribute to the environment of a restaurant EXCEPT
mood
All the following are effective ways of managing food waste EXCEPT
penalizing servers for returned orders
Visiting community organizations to offer your restaurant's catering services is an example of
personal selling
A questionnaire is an example of
primary market research
A coupon for a buy-one-get-one-free entrée deal is an example of what type of marketing?
promotion
Someone in charge of a public relations campaign is called a
publicist
Becoming well known for quality local food and impeccable service is a good example of
pull marketing
Airing a commercial advertising a restaurant's new menu items is an example of
push marketing
Self-serve kiosks are most appropriate for
quick-service restaurants
