Culinary Final

Most of the food waste that occurs in a restaurant happens

During food preparation

When storing items received from a food vendor, restaurant employees must do all the following EXCEPT

alphabetize all foods by name

A list of topics to be addressed during a staff meeting is called

an agenda

All the following are necessary to effective mentoring EXCEPT

an authoritative personality

By getting a good night's sleep before your work shift, you are practicing which of the following?

Energy management

What type of chef would most likely be responsible for inspecting equipment?

Executive chef

All restaurants require food service managers to have a degree in management.

False

Chefs and cooks must be licensed in order to prepare food in a restaurant.

False

Chinese is currently the most marketable language followed by Spanish.

False

Diners are more likely to sit down and eat at a quick-service restaurant than at any other type of restaurant.

False

In order to respect someone, you must also fear him or her.

False

Line cooks have the flexibility to be more creative with their dishes than other types of cooks.

False

Restaurant managers are some of the highest paid types of managers.

False

Tableside ordering is likely to eliminate jobs for servers.

False

When mentoring others, it's important to appear as if you've always been an expert in the field.

False

You have to go to culinary school to become a chef.

False

You should list only education directly related to culinary arts on a culinary arts resume.

False

All the following could be listed under the Other Skills and Experience section of a resume EXCEPT

long term goals

Long-term goals are those that

require more than a year to achieve

Which of the following is the foundation of a cohesive team?

respect

Kitchen display systems can help cooks manage their time by

setting a service time limit for each order

Servers typically perform all the following duties EXCEPT

supervising kitchen staff

When receiving food items from a food vendor, restaurant employees should do all the following EXCEPT

taste the food to check for quality

How do fast-casual restaurants differ from quick-service restaurants?

the food is more expensive and of higher quality

When a team member isn't committed to the team's goal, it affects

the morale and productivity of the team

The most important thing a team leader can communicate is

the team's overall goal

Brand guides can help keep the brand strong and consistent.

true

Chefs may be asked to prepare a dish during an interview.

true

Chefs may wear their service attire to an interview.

true

Consumer health concerns affect the demand for certain types of food in the food service industry.

true

Diners in full-service restaurants expect privacy from servers when deciding on their payment method.

true

Diversity makes leadership more difficult.

true

Energy management is just as important as time management.

true

Kitchen display systems can help restaurant managers set goals for improved service.

true

One negative team member can affect the productivity of the entire team.

true

Point-of-sale systems can save restaurants money over time.

true

Primary marketing research is more expensive than secondary market research.

true

Qualified food vendors should have measures in place to prevent cross contamination during food transportation.

true

Research shows that people are more likely to visit a restaurant that supports their community.

true

The National Restaurant Association (NRA) is the largest food service trade organization in the world.

true

The quality that sets a restaurant apart from its competition is called its

unique selling point

All restaurants can benefit from a security device.

true

According to a survey conducted by the National Restaurant Association, what percentage of adults read online restaurant reviews?

27%

The average salary for chefs and head cooks is closest to

40,000

How do point-of-sale systems benefit restaurant employees?

All of the above

Hosts and hostesses are paid:

An hourly wage

The primary advantage quick-service restaurants have over other restaurant types is

Convenience

Tableside ordering is most appealing for which type of restaurant?

Fast-casual restaurants

Typically, the first person to greet a customer in a restaurant is the

Host or hostess

Which of the following statements is the best example of constructive criticism?

I know it's hard to remember, but the more you place the rag here as opposed to so close to the stove, the easier it will be.

The term "salary" refers to the amount of money made

In a year

An employee who calls in sick to work so that they can attend a social function lacks

Integrity

The cook who is second-in-command in the kitchen is called the

Sous chef

A host or hostess may perform all the following duties EXCEPT:

Taking orders

Which of the following is true about career objectives?

They are short-term goals that applicants list on a resume.

By delegating tasks to other team members during a busy shift, employees are practicing which of the following?

Time management

A chef's salary can vary widely depending on the restaurant and its location.

True

Hosts and hostesses are among the most important employees in a restaurant.

True

Receiving criticism is an emotional process.

True

All the following will help you appear friendly and confident during an interview EXCEPT

Wearing bright colors

When processing payment for a table, servers should do all the following EXCEPT

begin setting the table for the next guests

According to marketing experts, a restaurant's most important asset is its

brand

The measure of how well a restaurant is known by its target market is called

brand awareness

Which of the following is NOT an effective way for managers to gauge the satisfaction of their customers?

by asking servers how satisfied the customers seem

In order to be effective, a restaurant's brand promise must be

consistent

Good team-building activities must foster all the following EXCEPT

creativity

When taking a customer's order, a server should do all the following EXCEPT

deliver the check to the table as soon as possible

All the following could be classified as labor costs EXCEPT

energy costs for appliances

Which of the following behaviors could be interpreted as a lack of respect?

failing to focus during a staff meeting

A restaurant's marketing goals must remain consistent over time.

false

Applicants should wear clothes that express their personality to an interview.

false

Food quality is the only thing that matters when deciding how to price entrées.

false

Quick-service restaurants need not be as clean as full-service restaurants.

false

Resumes are not necessary for creative industries such as culinary arts.

false

The more unique selling points a restaurant can determine, the better.

false

The noise level should be the same at every restaurant venue.

false

What is the most important thing restaurant managers should consider when choosing a food vendor?

food safety and quality

What type of insurance protects restaurants when a foodborne illness breaks out?

general liability insurance

What is the best way for a restaurant to protect itself against lawsuits?

having a good insurance policy

By learning to get along with different types of people in a work environment, you are developing which of the following?

interpersonal skills

It's a good idea to arrive to an interview 10-15 minutes early for all the following reasons EXCEPT

it will put you in a power position

All the following are factors that contribute to the environment of a restaurant EXCEPT

mood

All the following are effective ways of managing food waste EXCEPT

penalizing servers for returned orders

Visiting community organizations to offer your restaurant's catering services is an example of

personal selling

A questionnaire is an example of

primary market research

A coupon for a buy-one-get-one-free entrée deal is an example of what type of marketing?

promotion

Someone in charge of a public relations campaign is called a

publicist

Becoming well known for quality local food and impeccable service is a good example of

pull marketing

Airing a commercial advertising a restaurant's new menu items is an example of

push marketing

Self-serve kiosks are most appropriate for

quick-service restaurants