D072 Unit 6 Bases of Power

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Referent Power

comes from being trusted and respected. One example is a human resources employee who is known for ensuring employees are treated fairly and handling personnel issues fairly

Expert Power

is power based on knowledge and social skill or experiences, such as lawyers or doctors who are formally recognized for their expertise> Another example is a project manager may have all the information for a specific project

Reward Power

is the ability to grant a reward to an employee in exchange for a job performance. for example the supervisor can provide employees a bonus when they meet a set goal for a project

Informational Power

stems from when a leader possesses knowledge that other need or want. For example is a project manager may have all the information for a specific project.

Legitimate Power

the power that comes from one's organizational role or position. This power is usually given by election, appointment, or hiring, and followers widely recognize this power. For example, the CEO determines the overall direction of the company.

Coercive POwer

Is the ability to take something away from or punish someone for noncompliance, such as firing a employee or denying privileges. For example a vice president of sale may threaten salespeople to either meet their goals or get replaced


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