DMIT- quiz JB Hunt

In Rair, how do you document the counseling?

Go to => Driver logs => Log management => Driver logs and Reports => Driver Counseling.

How do you assign a tractor to a driver?

In freight manager click the "Driver" tab => [assign driver] => Type in tractor # => hit search => Type in alpha code in "Driver 1" blank box => Click [Update].

Why is 401k enrollment important?

In line with Driver Dedicated, 401k enrollment has shown that driver's enrolled in 401k program are more likely to stay with the company. This is also a great way for driver's to start saving for their retirement.

How do you assign a load to a driver?

In the pick up screen you find the load you want to assign driver. Click the blank box and put the alpha code or truck number in it. Chose [create preplan] and the load will assign.

What does JSA stand for?

Job Safety Analysis

What does JSA stand for and why is it important?

Job Safety Analysis - Provides the driver detailed steps on how to perform a job function safely. This will help reduce the risk to himself and to others.

What are KPI's?

Key Performance Indicators

Why is CVD important?

Meeting and exceeding the customer's needs/ expectations and documenting the event. There are 5 steps.

In Rair, how many log violations can a driver have before counseled?

Over 40 points

How are KPI's used?

Performance measurement used to evaluate and asses a particular activity

Which two differentiators do you think are most important and why?

Personal question all answers are right.

What does RATLA stand for

Ride Along Talk Listen Act

How do you find fuel idle percentage? And why is this important?

The "Fuel Tank" website: Fuel consumption is a costly expense for our business. Unnecessary idle waste money.

What does it mean to be "in lieu" of logs and how should the paperwork be maintained?

The driver must operate within a 100 air mile radius. Anything outside of the 100 air mile radius must be logged. The driver must work no more then 12 hours per day. If they work more then 12 hours, they must submit a paper log. The driver is required to take a 10 hour break and drive no more then 70 hours. Paperwork must be kept on file for 6 months separated by each truck.

What are 7 items that should be checked during a pre-trip inspection?

Tires, Lights, Brakes, Permit Book, Airlines, Vehicle Damage, Air/City Horn, ALL Fluids: (Oil, Windshield wiper fluid, and Anti-Freeze)

Define account ownership:

Ultimately, the account manager is responsible for the day to day activities of the account's drivers and supervisors. Account ownership means you hold yourself accountable for your actions and how you do your job. Ask yourself, "what can I do to improve areas of the account and drive results?" Whether you are a sole contributor or a team leader, back up your actions with commitment and keeping your word. Safety, equipment, on time service and strong culture will allow the account to operate as one.

What is PeopleNet used for?

Utilized to communicate with and track drivers. You are also capable of viewing their HOS. Truck routes on the GPS.

What is the corporate mission statement?

We forge long-term partnerships with key customers that include supply chain management as an integral part of their strategy. Working in the concert, we drive out cost, add value and function as an extension of their enterprise.

When do drivers need to certify their logs?

When the driver confirms their logs have been done correctly. This should be at the end of their shift.

Explain the key reasons that RATLA'S are performed.

(Ride Along Talk Listen Act) Allows the manager to see first-hand how a driver is performing their day to day operations. This gives the manager time to give positive or negative feedback to the driver.

What are some things managers can do to encourage the Driver Dedicated culture?

- Managers can show appreciation for drivers by celebrating anniversary's/ Birthdays. - Managers can hold driver round tables to get feedback from drivers so they can make improvements at the account for a better work environment. This will help management "keep their finger on the pulse" of the driver. - Supply the drivers with water, coffee, and food when they come into the office. (This doesn't mean that you have to spend money to increase driver dedication.)

How can you encourage a driver to enroll in a 401k?

- Sit down with the drivers and talk to them about the benefits about investing in a 401k . Ask them if they need help setting their 401k up and walk them through it. Have them review the 401k briefing. Follow up with driver shortly after to see if they need any help setting up their 401k plan.

What methods can be used to help maintain on-time service?

-Pre plan driver correctly -Maintain equipment -Good communication with drivers

What are the 5 spokes of the CVD wheel?

-Understand -Delivery -Measure -Communicate -Anticipate

What are the 6 differentiators?

1 - Value 2 - People 3 - Innovation 4 - Sustainability 5 - Safety 6 - Technology

What are 3 reasons we need to keep driver turnover low?

1. Improved safety results for the account. 2. Increased service level for our customers. 3. Saves money on hiring cost of new drivers.

What is the difference between a 10% inspection and a TEAM inspection?

10% inspection: A manager needs to inspect 10% of their fleet monthly. This is a detailed inspection. TEAM inspection: Manager fully inspects the equipment with the driver.

What is the 401k enrollment at your account?

80%

Explain AA services

AA services: Are scheduled maintenance checks on trailers that are performed every 180 days. (The service intervals can change pending the age of the trailer.)

What is does AAA stand for?

Annual Account Assessment

Why is an AAA important?

Annual Account Assessment is an important time where JB Hunt and the customers and managers meet to see if the account is meeting the customers standards from the previous year and talk about the goals JB Hunt and customer would like to accomplish

Explain B services

B services: Are scheduled oil change and maintenance checks on tractors that are performed every 120 days or 40,000 miles.

What is CVD?

Customer Value Delivery

What is DEF used for?

DEF is a non hazardous solution that is used in the exhaust to breakdown dangerous emission creating cleaner emissions from the truck.

What does DEF Stand for?

Diesel Exhaust Fluid

What is Driver Dedicated?

Driver Dedicated is JB Hunt's way of making the driver feel like they are part of the team. Making our driver's experience enjoyable is vital to the success of JB Hunt.

Why is Driver Dedicated so important?

Due to a combination of increasing regulations, aging drivers and elevated competition is causing driver hiring to be a difficult task. It will get tougher in years to come. Driver Dedicated 's intent is to keep the drivers we have. They are what drive the business.

What is ETA?

Estimated Time of Availability: This is when the trailer will be empty and the driver will be ready to roll.