ECO test 1 ch 7&8

Which of the following is an example of personal magnetism? a. A leader being captivating, charming, and charismatic b. A leader building personal relationships with his subordinates c. A leader ingratiating his superiors d. A leader underestimating his skills before the subordinates

a. A leader being captivating, charming, and charismatic

Which of the following techniques of gaining power is most likely to be considered devious? a. Criticizing one's subordinates in private b. Flattering others sensibly c. Focusing on impression management d. Setting a person up for failure

d. Setting a person up for failure

Anne likes to keep her boss happy by laughing out loud at all his funny remarks. She also keeps complimenting him on his people skills, even when he doesn't do a fair job. In the context of influence tactics, Anne is attempting _____. a. joking b. debasement c. co-opting d. ingratiation

d. ingratiation

compliance

though he thinks it is unecessary, jonathan wears gloves at his work bench because his supervisor requires it

self leadership

you set the major milestones for your team and trust that they are capable of monitoring their own progress

Janet works for a non-profit organization that provides educational resources to students from underprivileged backgrounds. She initiates a mentoring program as she believes it will improve the students' chances of graduating school. The dimension of empowerment highlighted in this scenario is _____. a. internal commitment b. self-determination c. impact d. self-efficacy

a. internal commitment

coercive power

brian knows that his supervisor will write him a negative preformance review if brian questions his orders

Which of the following is the most likely behavior of a leader who attempts to make a personal appeal? a. Making an inspiring speech about work ethics to arouse enthusiasm in a subordinate b. Offering to do a specific task in return if a subordinate performs well at the assigned task c. Offering a gift to a subordinate if the subordinate successfully completes the assigned task d. Emphasizing the bond of friendship with a subordinate while asking him to do a task

d. Emphasizing the bond of friendship with a subordinate while asking him to do a task

legitimating a request

essentially ethical and honest

resitance

terry complains that the new quality assurance process impeads productivity, and therefore, should not be followed

Jacob, in an effort to influence his team members toward better productivity, opts for the following dialogue: "Either improve your productivity, or prepare for your exit interview." In this case, which of the following influence tactics does Jacob follow? a. Exerting undue pressure b. Gentle manipulation of subordinates c. Good-natured joking or kidding d. Leading by example

a. Exerting undue pressure

_____ is the most likely factor that explains why some people who attain power act out of self-interest, whereas others with power act in the interest of others. a. Moral identity b. Moral policing c. Rule-based decision making d. Workplace morality

a. Moral identity

When a manager uses manipulative techniques like deception and bluffing, it is best associated with _____. a. co-opting antagonists b. Joking c. upward appeal d. Machiavellianism

d. Machiavellianism

co-opting antagonists

essentially neutral with respect to ethics and honesty

A management trainee at an organization with a pyramid structure is unhappy with the way he is treated by his immediate supervisor. Instead of discussing this privately with his supervisor, he complains directly to the senior manager. What is the type of political blunder committed here? a. Criticizing the boss in a public forum b. Bypassing the boss c. Being tactless d. Failing to display loyalty

b. Bypassing the boss

Craig requires his subordinates to be on time in the office, preferably before 10 AM in the morning. However, he arrives for work at 11 AM on most days. In this scenario, which of the following influence tactics does Craig specifically violate? a. Co-opting antagonists b. Exchanging favors c. Leading by example d. Upward appeal

c. Leading by example

offering to discuss questionable info publicly

when a team member brings discrediting info about his cowerkers to you notice, you offer to discuss it publicly

goal congruence

you align the objectives of key individuals of your department with those of the organization

_____ includes behaviors directed at enhancing one's image by drawing attention to oneself. a. Impression management b. Accepting reasonable changes c. Being politically correct d. Displaying loyalty

a. Impression management

Which of the following statements is true of ingratiation? a. It can be directed upward as well as downward. b. It is a completely honest and essentially ethical influence tactic. c. It is the most successful outcome of an influence tactic. d. It is the least successful outcome of an influence tactic.

a. It can be directed upward as well as downward.

Adrian has the option of using two influence tactics, rational persuasion and upward appeal. One of the tactics is a low-cost, low-risk tactic, while the other carries both higher cost and risk. In the context of influence tactics, which of the following statements is most likely to be true? a. The cost associated with influence tactics does not affect the order in which the influence agent chooses a set of strategies. b. Adrian is most likely to begin with rational persuasion. c. The risk associated with influence tactics does not affect the order in which the influence agent chooses a set of strategies. d. Adrian is most likely to choose upward appeal as it is easier and carries no risk.

b. Adrian is most likely to begin with rational persuasion.

After suffering a loss in revenue, the accounting department of a large firm gains importance in determining critical financial policies for the upcoming year. This is best classified as power stemming from _____. a. being close to power b. capitalizing on opportunity c. managing critical problems d. ownership

b. capitalizing on opportunity

Joey wants his entry-level employees to feel that they can act independently and make decisions to help in the firm's growth. However, Joey is aware that some empowering activities can actually create dysfunction. Which of the following activities should Joey allow his entry-level employees to engage in independently? a. He should permit the entry-level employees to make downsizing decisions. b. He should avoid delegating his work and discourage middle managers from delegating as well. c. He should allow the entry-level employees to set their own wages. d. He should provide ample work-related information to all his employees.

d. He should provide ample work-related information to all his employees.

reward power

ray announces to his team that they will recieve additional paid time off starting next month

In the context of influence outcomes, identify the sequence of influence outcomes from the most successful to the least successful. a. Compliance, resistance, commitment b. Commitment, compliance, resistance c. Resistance, commitment, compliance d. Resistance, compliance, commitment

b. Commitment, compliance, resistance

debasement

essentially dishonest and unethical

prototype

intelligence sensitivity dedication

Antiprototypes

masculinity tyranny manipulation

commitment

when his manager sets new operating standards, ayan quickly and thoroughly follows them

delegation

you assign each of your team members specific subtasks of a bigger project that you are manging

empowerment

you identify skilled and motivated team members and provide them the resurces to initiate and manage new projects

avoiding favoritism and cronyism

you reward workers who impress you through task related activities rather than those whom you get along really well

legitimate power

jenna, an operations manager, instructs her staff to imit their paid overtime to 4 hours per week

Which of the following is true of apprising? a. It is an ethical and honest influence tactic. b. It involves the supervisor carrying out the subordinates' roles. c. It is synonymous with debasement. d. It is a neutral strategy to bring in outcomes from influence agents. Hide Feedback Correct

a. It is an ethical and honest influence tactic.

setting good examples at the top of the organization

you announce during a staff meeting that political behavior is unwelcome in your department

Which of the following is true of leader political support? a. It refers to political acts and influence behaviors performed by leaders to provide followers with valuable resources to advance individual, group, or organizational objectives. b. It refers to leaders delegating work to the subordinates in order to give group members a chance to develop their skills and demonstrate their competence. c. It refers to the concept of political leaders infusing a sense of having a choice in individuals in initiating and regulating political actions. d. It refers to a basic idea of self-leadership in political acts that implies all organizational members are capable of leading themselves at least to some extent.

a. It refers to political acts and influence behaviors performed by leaders to provide followers with valuable resources to advance individual, group, or organizational objectives.

In order to reduce cell phone usage in the office, a manager plans to send out a memo to all the employees. Which of the following statements should the manager use in the memo in order to be considered politically correct? a. We request our employees to refrain from using cell phones on the work floor. b. Cell phone usage during work hours will attract a penalty of 10 percent of the employee's net salary. c. Strict action will be taken against those who are found using cell phones on the work floor. d. Employees found using cell phones on the work floor will be suspended for a period of five days without pay

a. We request our employees to refrain from using cell phones on the work floor.

A former government official is hired as the Chief Operating Officer by a private company that has a considerable government dealings. In this case, the government official hired has considerable power because he _____. a. has a compelling vision b. makes a quick showing c. controls vital information d. has developed power contacts

c. controls vital information

Rohan, a retail store manager, is under pressure from his supervisor to double the sales in his store. Rohan wishes to be honest and straightforward, but he is worried that some of the employees might not accept the extra work. Which of the following approaches should Rohan choose when addressing his store's employees? Check all that apply. He should inform them that employees who do not put in unpaid overtime will not be considered for promotion. He should subtly hint that only those employees who boost their sales figures will receive paid vacations. He should explain to them that boosting the sales figures will directly increase their rewards. He should request his supervisor to directly address them.

He should explain to them that boosting the sales figures will directly increase their rewards. He should request his supervisor to directly address them.

Which of the following is true of a pyramid-shaped organization structure? a. Empowerment is sufficient to satisfy the quest to hold a formal position of power. b. Each successive layer wields less power than the layer above. c. The bottom of the pyramid wields substantial power in taking important decisions. d. The competition for power becomes less intense as the number of levels in a pyramid decreases.

b. Each successive layer wields less power than the layer above.

Which of the following is a reason delegation is considered narrower than empowerment? a. It involves less checking on subordinates than empowerment. b. It deals with a specific task. c. It is not motivational. d. It covers a mental set about assuming more responsibility.

b. It deals with a specific task.

Mariam is an intelligent and compassionate leader. Elizabeth, on the other hand is a dominant and manipulative leader. However, both Mariam and Elizabeth have managed to attain equal results and productivities with their teams. In this context, who has a better chance of winning their respective subordinates' approval? a. Elizabeth has a better chance because she is stronger and stricter with the subordinates. b. Both Mariam and Elizabeth have an equal chance because both of them have been successful in maintaining productivity. c. Mariam has a better chance because she has the desired characteristics as per the leadership prototype. d. Both Mariam and Elizabeth are not considered because theories suggest that female leaders are not successful in the long run.

c. Mariam has a better chance because she has the desired characteristics as per the leadership prototype.