Essentials of Communication Ch. 2 Quiz 3 Listening

Evaluation is central to empathic listening.

False

Explain how paraphrasing can be a helpful listening tool.

Paraphrasing can be a helpful listening tool because it allows you check that you've heard the other person correctly. It also allows faster note taking and more concise explanations of what the other person is saying. It can also be used to convey the gist to another person, further engraving your understanding by explanation.

Becoming a better listener will help you increase your circle of influence.

True

Which type of listening style would be most appropriate for the following scenario? While walking up to the library, you are stopped by a man who asks you to sign a petition to put a certain bill on the ballot.

critical

Which of the following are necessary to critical listening? Select all that apply.

gathering information evaluating the speakers cred. questioning speaker's evidence

Which type of listening style would be most appropriate for the following scenario? At the beginning of P.E. class, your teacher explains the rules of the touch football game you will be playing.

informational

Identify which stage of the listening process Emily is making use of in the following scenario. Emily's friend Rachelle missed math class one day and wanted to know what had been covered. "Well," said Emily, "we went over prime numbers and factoring and stuff. We're supposed to read Chapter Three by tomorrow and do the first ten problems. Oh, and Ms. Williams said not to worry about Least Common Multiples right now. We'll go over those next week."

remembering

What is the first stage in the listening process?

selecting

Having good listening skills enables you to do which of the following? Select all that apply.

solve problems faster remember everything that is said help others more effectively be more socially accepted

Identify which stage of the listening process is occurring in the following scenario. Frederick rang the doorbell repeatedly at his friend Jim's house. "Did you get them?" he demanded as soon as Jim opened the door. Jim grinned and held up two tickets to the basketball game.

understanding

1. pretending to listen while thinking of other things 2. tuning in only when interested in the topic 3. listening for the purpose of accusation 4. interrupting to focus the conversation on oneself 5. interpreting innocent comments as personal attacks

1-psuedo listening 2-selective listening 3-ambushing 4-monopolizing 5-defensive listening