Exam #1 HRM

44- ________ outcomes can be used to evaluate satisfaction with training. Results Return on investment Affective Cognitive

Affective

35- ________ is a wide variety of specific selection programs that employ multiple selection methods to rate either applicants or job incumbents on their managerial potential. Work simulation Test anchoring Assessment center Optimal discriminant analysis

Assessment center

46- is an example of a presentation training method. Hands-on Simulation Audiovisual training Internship

Audiovisual training

43- Which of the following is true of the learning outcomes of different training methods? There is no overlap between learning outcomes across the training methods. To improve the effectiveness of groups or teams, action learning is not advisable. Presentation methods provide a better learning environment than do hands-on methods. Blended learning can be an effective training method for geographically dispersed trainees.

Blended learning can be an effective training method for geographically dispersed trainees

34- Which of the following is true of the generalizability of several personnel selection methods? Cognitive ability tests have high generalizability. Physical ability tests have high generalizability. Interviews have high generalizability. Drug tests have low generalizability.

Cognitive ability tests have high generalizability

21- ________ demonstrates that HR practices have a positive influence on the company's bottom line or key stakeholders. Experience-based HR Science-based HR Methods-based HR Evidence-based HR

Evidence-based HR

15- Which of the following is true about O*NET? It uses a common language that generalizes job specifications across various occupations. It is a private job-listing index that employers can use free of cost. It is beneficial only for employers, not job seekers. It relies exclusively on narrow task descriptions and fixed job titles.

It uses a common language that generalizes job specifications across various occupations

25- Otto, the CEO of a company, appraises his managers based on how well they empower their employees. Which of the following managers is Otto likely to rate the highest in this regard? Jordan, who assigns complete authority to his subordinates and does not offer any guidance Shannon, who asks her subordinates to always check with her before making any decisions Yao, who prefers that members of his team always report to him what they do throughout the day Meri, who assigns responsibility to her subordinates and intervenes only when there is a need

Meri, who assigns responsibility to her subordinates and intervenes only when there is a need

24- Over the next decade, which of the following people will have the most difficulty attracting talented employees due to a skills deficit? Wanda, the owner of several restaurants Sarita, the director of a mobile advertising company Francesca, the HR director for a foodservice compnay Roberto, the HR manager for a biotech research firm

Sarita, the director of a mobile advertising company

36- Raimundo is known for keeping calm and controlled. ________ is the ability to keep disruptive emotions in check. Empathy Self-awareness Social skill Self-regulation

Self-regulation

23- Typically when a company is in the news, it is because the company failed to be sustainable. Which of the following best describes its failure? The company is unable to meet the business needs without sacrificing the ability of future generations to meet theirs. The company is able to meet the business needs without sacrificing the ability of future generations to meet theirs. The company is unable to meet the business needs without sacrificing the ability of current generations to meet theirs. The company is unable to meet the business needs with sacrificing the ability of future generations to meet theirs.

The company is unable to meet the business needs without sacrificing the ability of future generations to meet theirs

7- Which of the following is true about the branches of the federal government? The executive branch of the federal government passes the laws. The legislative branch of the federal government consists of the House of Representatives and the Senate. These bodies develop laws that govern many HRM activities. The president cannot veto the laws that are passed with a majority in Congress. The legislative branch of the federal government consists of the federal courts and Supreme Court.

The legislative branch of the federal government consists of the House of Representatives and the Senate. These bodies develop laws that govern many HRM activities.

41- Which of the following is true about presentation methods used in training? Distance learning features only one-way communication between people. The traditional classroom instruction method is the most time-consuming method. Webcasting involves instructions provided online through live broadcasts. Virtual classrooms cannot be used in distance learning.

Webcasting involves instructions provided online through live broadcasts

33- Which of the following concepts was advocated to minimize the adverse impact of testing? banding teaming grouping binding

banding

40- Knowledge management systems often include ________—groups of employees who work together and learn from each other. communities of practice training groups leaders of practice efficacy managers

communities of practice

31- Reliability is the consistency of a performance measure. empirical relationship between test scores taken prior to being hired and eventual performance on the job. degree to which the information provided by selection methods enhances the bottom-line effectiveness of the organization. extent to which performance on the measure is related to performance on the job.

consistency of a performance measure

6- Martha, an African American woman, and Sophie, a Caucasian woman, both graduated from the same school, cum laude, with an MBA. Saunders, Inc. interviewed both candidates and selected Sophie because she would "fit in better." It sounds as if Martha was a victim of taste-based discrimination. reasonable accommodation. disparate impact. disparate treatment.

disparate treatment

22- Which of the following has been the most widespread means of reducing a labor surplus? voluntary resignation downsizing outsourcing business acquisitions

downsizing

1- Georgio used to work for Talenco Inc., a company that manufactures air conditioners. He was terminated and wanted to appeal the decision., Talenco has adopted a ________, and therefore, Georgio can appeal the company's decision to terminate him. direct application quota workforce utilization review due process policy voluntary retirement scheme

due process policy

28- Georgio used to work for Talenco Inc., a company that manufactures air conditioners. He was terminated and wanted to appeal the decision., Talenco has adopted a ________, and therefore, Georgio can appeal the company's decision to terminate him. direct application quota workforce utilization review voluntary retirement scheme due process policy

due process policy

47- While evaluating training programs, return on investment can be used to measure reaction to the programs. acquisition of knowledge. employees' skills. economic value of training.

economic value of training.

37- Trudie is able to "read a room" and diffuse situations before they get out of hand. She has a knack for making people feel comfortable and helping opposing sides compromise. Trudie has a strong crystallized intelligence. emotional intelligence. fluid intelligence. intelligence quotient.

emotional intelligence

5- The ________ branch consists of the president of the United States and the many regulatory agencies the president oversees. regulatory executive judicial legislative

executive

45- Needs assessment is the ________ in the training design process and involves ensuring that employees are ready for training. third stage second stage first stage final stage

first stage

20- Which of the following stages in human resource planning is critical, with the many options available to a planner differing widely in their expense, speed, effectiveness, amount of human suffering, and revocability? goal setting and strategic planning decision-making evaluation forecasting

goal setting and strategic planning

3- Companies engaged in a cost strategy require employees to have a high concern for quantity. have a long-term focus. perform tasks that are not independent. be willing to take risks.

have a high concern for quantity

12- Job analysis aids the performance appraisal process by providing accurate information about the levels of skill required in various jobs of the organization. identifying the behaviors and results that distinguish effective performance from ineffective performance. providing information about the tasks performed in the job to ensure that training will prepare individuals to improve their skills. identifying information about different jobs to determine which jobs deserve higher pay than others.

identifying the behaviors and results that distinguish effective performance from ineffective performance

16- Alita and Frederick have worked for Sanctuary Falls for more than 20 years combined. They are a resource to HR when completing a job analysis because they are Subject-matter experts job analysts Supervisors incumbents.

incumbents

4- The new focus on strategic HRM has tended to be primarily on ________ strategies that are the result of the rational decision-making processes used by top managers. intended enhanced emergent generic

intended

49- KRJ Corporation competes within the publishing industry by focusing on market development, product development, innovation and joint ventures. This is an example of a(n) ________ strategy. internal growth concentration orientation. external growth

internal growth

8- Which of the following best describes centralization It is the degree to which work units are grouped based on functional similarity. It is the extent to which a job requires completing a "whole" piece of work from beginning to end. It is the degree to which decision-making authority is distributed throughout the lower levels of the organizational chart. It is the degree to which decision-making authority resides at the top of the organizational chart.

it is the degree to which decision-making authority resides at the top of the organizational chart

10- Which of the following disadvantages is an organization with a functional structure most likely to face? redundancy caused by too many specialists lack of sensitivity toward subtle differences in products or clients lack of coordination across divisions standalone decisions that are out of line with the organization's larger goals

lack of sensitivity toward subtle differences in products or clients

50- The ________ develops laws that govern many HRM activities. administrative agency legislative branch judicial branch executive branch

legislative branch

9- Divisional structures are characterized by a lack of decision-making autonomy. a lack of departmentalization. low levels of centralization. functional departmentalization.

low levels of centralization

13- Decision-making autonomy, task significance, and interdependence characterize the ________ approach to job design. perceptual motivational evidence-based scientific

motivational

19- Which of the following options will help a company avoid an expected labor shortage? outsourcing retraining transfers motivating

outsourcing

11- Providing a written justification for why an employee who has performed ineffectively should be disciplined is a part of job evaluation. job redesign. training. performance appraisal.

performance appraisal

30- The HR department is most likely to collaborate with other company functions on record keeping. unemployment compensation. legal compliance. performance management.

performance management

38- Companies today often give tests to their employees to determine if they are open to new experiences. Which type of test is most likely to measure this? physical ability tests cognitive ability tests personality tests drug test

personality tests

17- Timor has been asked to determine the supply and demand for professional executives with social justice experience. He will most likely use which planning strategy? recruiting and selection training and development personnel forecasting monitoring

personnel forecasting

14- Wong, a manager, decides to design jobs based on the principles of the motivational approach. If he does not balance them with some traits of the mechanistic approach, he will see minimal impact on job satisfaction. employee retention. employee engagement. production.

production.

29- Donny gets an interview call from an organization for the position of an assistant manager. Donny's friend, working in the same organization recommended him for the job. Donny is an example of a(n) virtual employee. direct applicant. poached employee. referral.

referral

48- Preparing expatriates to return to the parent company is preparation for home assignment. repatriation. preparation for offshore roles. expatriation.

repatriation

42- Directly translating an instructor-led, face-to-face training program online is called e-learning. action learning. active learning. repurposing.

repurposing

32- Patrick has changed his interview techniques to include questions that ask employees to explain how they would solve real-life workplace problems. He feels that this type of interviewing has increased his probability of making the best choice. Patrick is employing the ________ interview technique panel situational knowledge-based science-based

situational

26- During which of the following phases of the strategic management process does a strategic planning group use the company's mission and goals, external threats and opportunities, and internal strengths and weaknesses to generate strategic alternatives? strategy implementation strategy formulation strategy analysis strategy evaluation

strategy formulation

27- Booksellers, Inc., an online book retailer, has been the market leader for the last three years. However, a new firm, Texties.com, recently set up its own online store and is eating into Booksellers' market share. In the context of strategic factors, Texties.com represents a(n) opportunity. strength. weakness. threat.

threat

2- GreenWorks, a company that produces eco-friendly cleaning solvents, recently introduced a new line of floor cleaners. The company wants all of its employees to be familiar with the features of the new product line as well as its restrictions. Which of the following HRM practices will help GreenWorks' employees acquire the knowledge and skills needed to make their eco-friendly cleaning products a success? job analysis and design performance management training and development recruitment and selection

training and development

39- Instructional System Design (ISD) and the ADDIE model (analysis, design, development, implementation, evaluation) are two specific types of training design. job analysis task analysis. task design

training design

18- Viseth has been asked to track the number of employees that have left Onyx Inc. over the last 4 years, as well as those who have been promoted at the company. She will use which matrix? transactional transformational transferrable transitional

transitional