Exam #2
What are 3 elements of an elevator pitch
1) what's unique about you 2)has to roll off your tongue 3)smile 4)give it attitude 5) you have to believe it
__ is critical in business writing. It involves more than freedom from errors.
Accuracy
Which of the following sentences avoids a dangling expression?
After writing the chapter, I took a break.
Which of the following sentences contains no redundancies or expletives?
Although several qualified candidates applied, the personnel director had difficulty hiring someone to fill the open position.
Follow guidelines for goodwill messages: be prompt, direct, sincere, specific, and:
Brief
___ notes should be sent for major business achievements—receiving a promotion, winning a new business, announcing a retirement, receiving an award, opening a new branch, or celebrating an anniversary with the company.
Congratulatory
___ expressions refer to any part of a sentence that does not logically fit in with the rest of the sentence.
Dangling
When a message conveys neutral or positive information to an audience who will likely be interested in what we have to say, we use a (an) ___ organizational plan.
Direct
T/F: A message is neutral if you anticipate the reader will refuse to do as you ask.
False
T/F: A unified paragraph weaves sentences together so that the discussion is integrated.
False
T/F: In the active voice, the subject receives the action.
False
T/F: Mind mapping refers to jotting down ideas, facts, possible leads and anything else you think might be helpful in constructing your message
False
T/F: Using unfamiliar words is a guideline for writing clearly.
False
___ is a good choice for simple, neutral messages that require quick responses.
Instant messaging
How long should your elevator pitch be
Less than 30 sec
___ are written to people outside your organization and are reserved for formal communication.
Letters
___, also called clustering, is a planning process that avoids the step-by-step limitations of lists.
Mind mapping
Which of the following sentences uses parallel structure?
Our top manager is efficient, assertive, and capable
Who should you connect with on linkedin
People who are productive and relevant
Which of the following is not a recommended strategy for proofreading?
Playing calming music in the background while you proofread
The following statement is the best example of a friendly closing to a neutral message:
Please let me know if I can return the favor by assisting with your upcoming project
___ refers to modifying a message to make improvements.
Revising
___ in writing refers to the writer's attitude toward both the reader and subject of the message.
Tone
T/F: A written message, including a handwritten note, is more thoughtful, more appreciated, and more permanent.
True
T/F: An audience analysis will help you understand your message from the reader's perspective
True
T/F: Concise writing, short paragraphs, and a conversational style are hallmarks of writing for the web.
True
T/F: If a post is highly positive, you may want to reply to engage the sender and highlight the good feedback
True
T/F: Instant messaging (IM) is a good choice for simple, neutral messages that require quick responses.
True
T/F: Revising refers to modifying a message to make improvements
True
T/F: Specific words have a definite, unambiguous meaning.
True
T/F: To convey confidence, avoid beginning sentences with "I hope," "If you agree," "I think," and other self-conscious terms
True
T/F: Typographical errors may negatively reflect on your credibility
True
T/F: You should respond promptly to a neutral message.
True
Sometimes simply responding to customers isn't enough. Companies can anticipate requests and offer suggestions on sites such as:
A ___ paragraph gives information that is directly related to the topic, presents this information in a logical order, and omits irrelevant details.
Unified
Social recruiting
Using social media to recruit new talent
personal brand
What you're known for and how people experience you
___ refers to the inability to focus on the writing process and to draft a message.
Writer's block
When making a routine request, present your request early and directly in the first sentence or two. To present the main idea, you may use:
a direct question, a statement, a polite request
A ___ sentence contains two or more independent clauses.
compound
If the reader's initial reaction to both you and your topic is likely to be positive, you can use the ____ approach
direct
Do not combine ___ and revising. They involve two separate skills and two separate mindsets.
drafting
Use a ___, positive tone in the last paragraph of a neutral message.
friendly
Communications to your manager within an organization should be:
less authoritarian in tone than those to your peers
T/F: Smart companies ___ the constant stream of social media posts.
monitor
In the ___ voice, the subject receives the action.
passive
Planning involves making conscious decisions about the ___, content, and organization of the message.
purpose
Use BCC (blind computer copy)
sparingly
Some of the most difficult messages to write are:
sympathy notes
To achieve an appropriate tone in business writing, you should:
write confidently, use a courteous and sincere tone, use positive language
What is the tool called that you access UNR alumni
www.linkedin.com/alumni
