exploring business ch 11 facts
The changes in the U.S. workforce that create challenges for human resource managers include:
employees who want leisure time more single-parent homes new workers who are undereducated
The Hay pay method is based on job ___________ , each of which has a strict pay range.
grades
The training that is provided to new employees that initiates them into the organization's policies, practices, and objectives is called:
orientation
The Equal Employment Opportunity Act of 1972 authorized the EEOC to:
set guidelines for employers' administration of EEO
The federal law that establishes the right to collective bargaining and limits the interference of management in the right of employees to have a collective bargaining agent is the:
National Labor Relations Act of 1935
A schedule that allows employees to balance work-life demands is:
flextime
Sick-leave and vacation pay, pensions, and health plans that provide additional compensation are called __________ benefits
fringe
A human resource ___________ of an organization reveals the demographics of the firm's labor force and whether it is technically up-to-date and thoroughly trained, which is an important part of human resource management.
inventory
The decision of the U.S. Supreme Court in 1988 giving access to certain clubs to women was important because:
it allowed them to enter established networking systems
The roles and responsibilities of HRM professionals have evolved primarily because:
organizations recognize that employees are their ultimate resource changes in the law have rewritten traditional practices
Human resource management was called ___________ when undertaking clerical functions such as screening employees, keeping records, payroll, and finding new employees.
personnel
The Americans with Disabilities Act of 1990 prohibits employers from discriminating against ___________ individuals with disabilities.
qualified
Since 2009, the Age Discrimination in Employment Act:
requires that age must be the determining reason for discrimination to prove any employment action against older workers
A problem in developing effective compensation for teams is that:
rewarding individuals erodes cohesiveness
Gathering information and deciding who should be hired, under legal guidelines, in the best interest of the organization and the individual is the _____________ process.
selection
The process of gathering information and deciding who should be hired is called:
selection
Flextime is a system that allows employees some freedom to choose which hours to work as long as they:
work the required number of hours complete their assigned tasks
The Age Discrimination in Employment Act:
allows age restrictions for airline pilots bans mandatory retirement in most organizations
Some workers who are _________ _________ may be able choose their own hours, interrupt work for child care, or take time out for personal reasons.
home based
A major factor that has led to more scheduling flexibility is the increase in two-___________ families
income
Flatter organizations today often reassign an employee to a new job at the same level, which is known as a(n):
lateral transfer
The information gathered from comparing an employee's work to an established standard is:
a performance appraisal
A difficult task is measuring and rewarding _________ performance on teams while at the same time rewarding team performance.
individual
Service organizations, such as hospitals and schools, have high employee costs categorizing them as ___________ ____________
labor intensive
When an organization's operational costs are primarily for their workforce, they are considered to be:
labor-intensive
Role-playing, watching films and lectures, and solving cases are examples of ____________ ____________ programs.
management training
Clubs that denied membership to women became illegal in 1988 because they prevented women from having access to _____________ systems open to men.
networking
What is a performance appraisal?
the evaluation of employees' job performance and contributions to the organization
The most controversial policy enforced by the EEOC was ___________ action, designed to right past wrongs to the protected classes in Title VII of the Civil Rights Act of 1964.
affirmative
Workers who have reached retirement age may want to continue to work:
but need part-time schedules because they enjoy it because they can't afford to retire
Employees moving over to a new job or position rather than a higher level with more pay are experiencing a(n) ___________ transfer in their job.
horizontal
___________ job transfers allow employees to develop and display new skills and learn more about the company overall instead of moving to a new firm.
horizontal
The set of activities for obtaining the right number of qualified people at the right time to fill the needs of the organization is:
recruitment
Examples of fringe benefits that provide additional compensation to employees beyond wages include:
sick days paid vacation health insurance
The change from traditional manufacturing to service and high-tech manufacturing requires highly _____________ job skills.
technical
A challenge for human resource managers because of the change from traditional manufacturing to service and high-tech manufacturing industries is:
the need to retrain workers
Companies may want to retain older, more experienced workers because:
they are able to train new workers to do their jobs they could transfer their knowledge to younger workers there are few qualified workers able to do those jobs
An effect of changing legislation on human resources professionals is that:
they must stay current with changes in the law they must update company HR policies and procedures to stay current with legal changes
Human resource managers perform several important functions so the organization has the people it needs to achieve its goals. They include:
training and development developing compensation systems recruitment and selection
The law that prohibits employers from discriminating against qualified individuals with disabilities in hiring, advancement, or compensation and requires them to adapt the workplace if necessary is the:
Americans with Disabilities Act of 1990
The Equal Employment Opportunity Act of 1972 authorized the EEOC to issue ____________ for acceptable employer conduct in administering equal employment opportunity laws.
guidelines
The Equal Employment Opportunity Act of 1972 strengthened the Civil Rights Act of 1964 by:
mandating specific record keeping procedures for employers adding enforcement powers to the EEOC permitting the EEOC to issue guidelines for employer compliance
Whether employees are fired, resigning, or retiring, some of the things that must be done include:
conducting exit interviews returning company property managing payments
The Equal Employment Opportunity Act of 1972 strengthened the Equal Employment Opportunity Commission, an agency created by the Civil Rights Act of 1964, by:
issuing guidelines for employer conduct in complying with EEO mandating specific record keeping procedures giving it broad powers to enforce Title VII
Selection is the process of gathering information and deciding who should be hired to meet company staffing needs, under ______________ guidelines.
legal
The effects of legislation on human resource professionals is important because:
legislation affects all areas of human resource management
When an employee leaves the organization, whether by firing, retiring, or resigning, the process is known as
offboarding
When a new employee is trained at the work site by observing an experienced worker and then doing the task, it is:
on-the-job training
Job-sharing is an arrangement whereby two or more _________ _________ employees share one full-time job.
part time
Costs associated with terminating employees include:
potential for costly wrongful discharge lawsuits lost investment in training and pay
Increased flexibility in scheduling has become an important benefit for employers to offer because of:
the increase in two-income families the increase in single parent homes
Which of the compensation systems listed are likely to be effective in building cohesive teams?
Gain-sharing Skill-based pay
Which pay system uses a tiered system of pay ranges based on know-how, problem solving, and accountability?
Hay
Identify some of the job titles that are considered contingent workers.
Independent contractors Temporary workers
Management development programs include:
On-the-job coaching Understudy positions Job rotation
True or false: The National Labor Relations Act of 1935 limited management interference in the right of employees to have a collective bargaining agent.
True
Challenges for human resource managers today include:
a shortage of workers in areas such as computer technology