exploring business ch 9 facts

_____ is a significant question because, once the decision has been made and implemented, the firm must live with it due to the high costs involved.

Facility location

What are two characteristics of lean manufacturing?

It uses less resources. It takes less time.

Which sector has lost more jobs due to technological changes?

Manufacturing

3D printing is a production process also known as __________ , manufacturing.

additive

In order to be a quality organization, a firm must:

consistently produce what the customer wants

A type of problem that operations management planning helps to solve as it relates to manufacturing is:

facility layout

True or false: ISO is a governmental body.

false

Because of ______________ _______________, more flexibility in choice of business location has increased while allowing firms to remain competitive.

information technology

Using an Internet-focused strategy, operations managers are outsourcing design, production, and shipping to other firms. This process is called a(n):

inter-firm process

Many rapidly growing firms are outsourcing areas like engineering, design, and manufacturing with the use of the Internet, thus, developing a(n) ______ approach to operations management.

interfirm

Examples of a problem solved by operations management planning as it relates to manufacturing include:

inventory control facility location

The goal of operations management is to:

keep operations running efficiently create a good experience for the customer

Using less human effort, less manufacturing space, less investment in tools, and less engineering time is the basic premise of _______________

lean manufacturing

Technological changes have had such a great impact on the Blank______ that this segment of the American economy will likely never employ as many people as it did in the 1950s.

manufacturing industry

Uses of sensors to control manufacturing processes include:

measuring humidity the measurement of the thickness of material

The role of the operations manager is to ensure products are delivered:

on budget on time to specifications

Global competition grows stronger each year making the future of ___________ ____________ robust with career opportunities.

operations management

Students who can see trends and have the skills to work in highly automated factories and modern service facilities have a future in _________ __________.

operations management

____________ ____________ planning helps to solve issues related to facility layout, facility location, and inventory control.

operations management

_____________ ____________ planning helps to solve issues related to facility layout, facility location, and inventory control.

operations management

The production process should be a sequence of steps starting with inputs, followed by production control, and ending with:

outputs finished products

When a computerized data control ___________, detects a problem, it notifies someone to make needed changes.

sensor

What is the goal of operations management in service industries?

to provide good experiences for those who use the service

True or false: The Malcolm Baldrige National Quality Award is to honor companies that show quality in seven key areas and have customer satisfaction ratings higher than competitors.

true